Crystal Plaza Hotel

Crystal Plaza Hotel offers a fitness center, international cuisine at Crystal Restaurant, and a convenient location within walking distance of Khalid Lagoon.

Some guests have mentioned concerns about the poor condition of the cleanness, furniture, and bathroom, as well as encountering bed bugs in their rooms.

The hotel offers valet parking, but some guests have mentioned that the parking is very narrow and limited, with a risk of damage to cars if crowded.

The low season is in August, and the high season is in February.

While some guests have praised the staff, others have expressed concerns about bad customer service and the attitude of the reception staff.

Some guests reported that the hotel rooms were not well-maintained, with issues such as dirty bathrooms, old and uncomfortable mattresses, and noisy air conditioning. It may be advisable to inquire about the condition of the rooms and request a well-maintained one before confirming your reservation.

Several guests mentioned cleanliness issues, including dirty rooms, old furniture, and unpleasant odors. It's recommended to check recent reviews for any improvements in cleanliness or to contact the hotel directly to ensure a clean and comfortable stay.

Some guests experienced noise disturbances, including noisy air conditioning, thin walls allowing sound transfer between rooms, and disruptive late-night activities. Consider requesting a quiet room or bringing earplugs to ensure a peaceful stay.

The hotel's parking area was described as very tight and suitable only for small cars. If you have a larger vehicle, it's advisable to inquire about alternative parking options nearby.

Some guests reported that housekeeping services were not provided daily, and amenities such as water bottles were not replenished. It's recommended to confirm the frequency of housekeeping and availability of essential amenities during your stay.

Feedback regarding customer service varied, with some guests praising the staff's helpfulness while others mentioned unprofessional or unfriendly behavior. Consider reaching out to the hotel directly to address any concerns or special requests before your arrival.

Several guests mentioned issues with the hotel's facilities, including non-functional gym equipment, malfunctioning TV sets, and maintenance issues. It's advisable to inquire about the current condition of the facilities to manage expectations.

The hotel's location was highlighted as convenient, with proximity to various attractions and restaurants within walking distance. Take advantage of the central location to explore nearby landmarks and dining options.

While some guests found the hotel to offer good value for the price, others expressed dissatisfaction with the overall quality. If seeking budget-friendly accommodation, it's recommended to carefully weigh the cost against the potential trade-offs in quality and service.

If you have specific preferences or requirements, such as room amenities, accessibility features, or airport pick-up, consider communicating these details to the hotel in advance to ensure a tailored and comfortable experience.