Sharjah Hotels

The desk staffs are extremely friendly & helpful, courteous, customer oriented. I will definitely revisit next while in UAE. Strongly recommend any business / tourist to enjoy the Hotel. The name Grand Excelsior is a perfect fit.

Nothing at all

Very nice hotel that is pretty close to the Airport. Nice area where you can walk around and get anything that you need. I had a great clean room, the curtains were great at blocking out the light. Great value for the cost.

Staff , location , beachfront

Water during shower moves out to the toilet because the slope of not correct. Only to lifts are working which make some delays.

The staying was not comfortable as I was expected, I did my booking through booking .com 1 month back and when I reached the booking was not their and they charged me the previous night and it took me 1 hour to do the check in , it was totally not comfortable, the receiption manager was so nice and he helped us and solved this problem.

Every thing was perfect excpet the check in.

wonderful place,so nice staff.room is so big ,privet beach is 10 min far from the hotel,but it worth to go there where you can enjoy the privacy.i advise anyone to go there on my own risk......

The staff were very helpful indeed during my stay. I think the suite did represent good value for money and was also a good size. And the hotel and rooms were always clean.

I did not like the beach, it was 10 min drive away and very poor facilities at the beach. It certainly didn't feel like it belonged to a 5 star hotel. Internet was poor and dropped constantly. No bathrobe or sllippers were provided in the suite, had to buy in local shopping mall. I didn't have enough cuttlery in the kitchen and no hotplate to cook on, yet they had fitted an extractor fan! The suite was extremely dark as they were building a shopping mall right outside my windows. I couldn't use the balcony due to the AC taking up the entire space. Also some days there was considerable noise from the construction of this mall. I was not made aware of this before my arrival.

Very good facilities, aesthetic and good quality furnishings, good staffs, excellent value for money.

Nothing

clean and good location

Location is good

Threr is no Nonsmoking rooms avlables

the car parking servis ... 2- the breakfast buffet

the reservation agent of the hotel

It was ok resonable with copare to the price

Very attentive and friendly personnel, excellent location for travelling to Dubai or another emirates by bus (about 10 minutes from Intercity bus station or Central Market). More than enough places for Money Exchange, grocery stores and souvenirs buying.

relaxing.

Nill.

It was ao quit and good place for the family to stay

The Indian and the Italian restaurants are both excellent. Without exception the staff were very friendly and I would not hesitate to recommend this hotel for a short and relaxing break by the sea.

the hotel is clean comfort romance good location ,beach,resturant and services

The location was good, 6-8 min to airport, good size room

breakfast poor

bed is not big and kichen is no use because of stove is damage!

I liked that the room was spacious enough to walk around and accommodate your luggage and space to walk around and be free.

I didn't like the fact that the staff gave out my room number to some dude that I spoke to in the lobby just one time. I'm a solo female traveler and when he ended up in front of my room door knocking. I also didn't like fact that someone at the front desk gave this same guy my room phone number and sent the call to my room. Upon checkout, I was informed that I had to pay for the calls that were sent up to my room. First of all, I didn't authorize those calls to my room and I shouldn't have had to pay any extra charges because they were the cause to the charge. Another thing is that the receptionist that checked me in didn't inform me that the candy and trail mix wasn't for free, so I ate it and at check out I had to pay for that as well. But while I was checking out, he was informing a group of gentlemen about those extra charges. Overall, this hotel is ok to stay at. I loved the location because it is in an area that is not touristy so you still have a great access to the authentic portion of Dubai and the train station Al Rigga is literally a 3 minute walk away. I would stay here again. Oh yeah, I asked to change rooms after they told the guy where my room was but I didn't end up changing it because they only had a double twin bed and not a single king size .

Cleaness, Staff attendence

Tax should be included at the begining

The staff was always helpful and the hotel is delightful.

What they charge for Internet in your room is ridiculous.

Friendly Front desk, decent restaurants on site, not far from the airport.

Rooms are little worn out

Hardly anything. This is not for US business traveller worst than motel 8 on the US interstates. The attraction for people to book is the name Grand. The Grand in Calcutta, India is a way superb hotel. I will never recommend anyone to select this hotel. My return stay on the last week of July is booked at Grand Crystal Palace, Sharjah. Hope this hotel is better.

Nothing at all, not for US traveller of any category be it vacation, business ,leisure or honeymoon.

I was billed upon the initial booking and then billed again at the front desk upon my arrival..After numerous emails to the Hotel I have yet to be reembursed for the double charges on my credit card!

Very nice hotel, and as it says a lot of Russian people there, if you want a night life then this is the place.

surprisingly nothing to complain about, thank you Moscow hotel

good entertainment hotel,

i didn,t like the smell

nothing

staff , not great , charge for water

Close to downtown and easy to reach from airport and transportation is available all time, but still the area I'd full of better hotels

The room is so small, toilet is not good, toilet seat is broken, they offer a free two tea packets nd two coffee packets and only two sugar packets so you can make your self only one cup of a drink, it is so frustrating.

Close location to city center and old town

The furniture and hotel facilities are old and the rate is high for that matter

Staff very friendly and helpful, breakfast

Unfortunately this time there were construction works outside, even during nighttime.

Location béat City center and creek and i was an early Check in

Car parking ont suitable for 4WD cars

The location at 10 minutes from the airport is good, in general the value for money looks good. The hotel staff is friendly and gives proper support.

We asked for non smoking rooms, the room had non smoking sign outside but a kind of smoke smell was inside

Premier Dubai is very close to the International Airport and the free shuttle made it very convenience and easy to use. The room was clean, comfortable and very western in set-up. I especially liked that there were international sockets in the wall, so it was very convenient to power up the devices that I had with plugs from two different countries. The 24 hour light meal and snack bar gave me the option of a quick meal late after night after returning from being out in Dubai all day. The staff was incredibly friendly and very helpful! The tour agent was able to pull together a personal walking/taxi tour for me to do on my own, and seeing the highlights made my extended layover in Dubai a wonderful experience.

I have stayed in many five star hotels but would highly recommend the Premier Inn in Dubai, Super clean, lovely, friendly staff and ultra convenient for shopping at nearby Malls . Easy to get taxis. great pool to catch those extra rays of sunshine and the beds are great too! What more does one want when you have a stopever in Dubai.

The hotel staff was very helpful and extremely curteous. The room was very neat and the location of the hotel is very ideal for ay form of travel to Dubai.

Timings for the use of Gymn and Souner were very prohibitive. Wireless Interent services charges.

overall the hotel is good, nothing specific for me

shower, i couldnt balance hot & cold water! room cleaning is not upto the standard of the hotel even though it was not bad!

The staff was friendly and helpful and polite.Location is good.

location, free parking & good value for money

My room was in the forth floor but still at night alot of noise coming from the night club. They didn't clean my room until I told them to do so. The hotel is old so you will not find alot of stuff in good conditions.

Location, price of accomodation,

Check in/out process is laborious.

good hotel.little pool on the roof .many restorants near.

internet is not free

Very nice staff and breakfast was great

Old hotel and not that clean. I would rather pay a little bit more and go to a newer hotel. My room also smelled like it had not been opened for years.

the concierge, George, was excellent

When i booked, the web site stated breakfast was included. But when i received my booking confirmation, breakfast was not included. I mentioned this to the hotel staff at the registration desk and received the standard answer: "there is nothing i can do about it".

I did not like very much,about my stay, due to lack of freedom within the hotel, reminded me of the ymca.

I left the Hotel after two nights, the receiptionist was delighted to show me that it was a non refundable aggreement,she really found that enjoyable, she really didnot care about the fact that due to circumstances I had to leave earlier than I planned.

Only the location.

The Hotel Ideal located.But the behaviour of the staff at the reception are not friendly.Secondly, Every body comes to dubai for a business trip that means they are busy during the day time and want to relax in the eveing.The zym,sauna,steam are open only up to 5 pm.

Hotel staff are friendly and always willing to help.

I find the rooms not particularly clean especially the floors. After you have walked around a while your feet are black underneath.

I likeed the cleanliness of the facilities, professional staff, good security, quietness and location of the hotel near a major shopping center and proximity to the metro station.

There are 3 things I didn't like : Room service is very slow and I have to call repeatedly for little things such as extra kitchen items, ice, towels etc. The second one is the size of the single beds. They are too small for a 10 year old kid leave alone an adult.The 3rd thing is there are not enough number of kitchen ware in the apartment.

The staff was exceptionally friendly, and the rooms clean. Very comfortable bed and pillows. Lots of restaurants and shops in the building, with the option of ordering room service from any of them. Would consider this hotel a good option in the future. Free WiFi, a universal outlet to plug in electronics from just about anywhere, and the option for wired internet if that is your preference.

Ask for rooms on the third floor or higher. The first floor rooms are right by the pool (closed for renovation), and below all of the second floor restaurants. At about 7:45 AM you start hearing a lot of noise from both the pool and restaurants. Also the view from the large window was basically a back alley.

The Front Desk staff good and helpful. The Hotel security is good. The hotel has a choice of restaurents.

Toilets and Taps are old and need to be replaced. Rooms privacy poor.

brilliant location, friendly staff especially Prince in the breakfast restaurant and Ashish in the bar. Bed was super comfy and room was quite. Pool area is lovely. We will definitely stay again when next in Dubai

Service and accommodations were excellent! The staff was friendly, courteous and efficient. The room was clean and well appointed. The shower was nice and strong. The King size bed was comfortable. The Al Fahidi Metro station is close by and only a 5 minute walk.. The Big Bus station is across the street. The Souqs are just a short walk away. The concierge was very helpful in planning our daily itineraries. The pool was clean.

Nothing to dislike about Arabian Courtyard at all. The in-house restaurants are a bit expensive, but there are many inexpensive and delicious alternatives nearby within walking distance.

In fact the hotel is quite good but it was huge issue there . The cleanness of room was extremely poor.

They wokw me up at 2 am to check the Mini Bar! Incredibly Stupid!

Checking the Mini Bar at 2 am???

This is a really nice hotel. From the reviews I was expecting to be overwhelmingly impressed. It was great but nothing to write home about. The front desk staff, however, was extremely professional and helpful. The location is nice being close to 2 metro stops and a grocery store next door.

The breakfast buffet is waaaaaaayyy over priced. Its a good breakfast but not for that price.

Location near shopping, restaurants and metro. Hotel has a very nice bar and excellent Indian restaurant but reservation is recommended.

The lift's were down for a day and the day before they work half the time had to talk up and down to my room 2nd floor witch really 3 floors up and they did not feel like they should adjust the bill.

Pool wasn't even open and in the shade Unhelpful staff dingy, depressing space avoid

1. Location close to metro station and other shopping centers\ 2. Large internal car park - but the first time the gates operated by magnetic cards would not allow you to enter 3. The room and bath was clean - serviced daily including weekends

1, Our room was not ready and we had to wait for it one hour although we arrived late afternoon 2. An instruction was sent at our doorstep the day before check out that we have to leave before 12noon otherwise we would be charged 50% and after 6pm 100% 3 . Bathroom finishing was poor but clean

Nothing

the breakfast , the location and stuffs were good.

Facilities were awful .for example the room did not have a shampoo!!! Furthermore it did not have hair dryer!!! And it is exactly a hostile.