Grand Hyatt Shenzhen
Photos of Grand Hyatt Shenzhen
Overview
Amenities at Grand Hyatt Shenzhen
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Sauna
Kitchen
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Evening entertainment
- Mini-golf
- Night club
Parking and transportation
- Free parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Grand Hyatt Shenzhen
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel's cleanliness, with many mentioning the impeccably clean rooms and well-maintained facilities.
What are the common concerns about the hotel's facilities?
Some guests have expressed concerns about the need to upgrade room facilities, such as the supply of coffee machines, and have suggested improvements to the pillow quality for enhanced comfort.
What are the highlights of the hotel's location?
The hotel's convenient location has been highlighted by guests, with easy access to a large shopping mall, metro station, and various nearby attractions, making it an ideal choice for visitors.
How is the quality of the hotel's food and dining options?
Guests have praised the buffet breakfast for its wide variety of food and drinks, exceeding their expectations. However, some have expressed dissatisfaction with the value of breakfast at The Club on the 25th floor.
What can guests expect from the hotel's customer service?
The hotel's staff has been consistently described as friendly, helpful, and attentive, with many guests commending their responsiveness and politeness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests were disappointed with the room allocation, so it's advisable to double-check the room type during check-in to ensure it matches the booking.
Take Advantage of the Location
The hotel's convenient location near a large shopping mall and a metro station was highlighted by several guests as a major plus point.
Check Out the Buffet Breakfast
Guests were impressed with the variety and quality of the buffet breakfast, which exceeded their expectations. It's definitely worth trying out during your stay.
Be Mindful of Language Barriers
Not all staff members speak fluent English, which is common in China. It's helpful to be patient and consider using translation apps if needed.
Consider Upgrade for Room Facilities
Some guests suggested that the hotel should consider upgrading room facilities, such as providing a coffee machine, to enhance the overall experience.
Be Aware of Transparent Bathroom
The transparent bathroom design in some rooms was mentioned by a few guests as a potential privacy concern. It's worth considering this aspect when selecting a room.
Utilize the Gym Facilities
The hotel offers very nice gym facilities, as highlighted by guests. It's a great option for those who want to maintain their fitness routine during their stay.
Be Prepared for Check-in Experience
Some guests mentioned that the front desk experience was not as friendly as expected. Being mentally prepared for this can help manage expectations during check-in.
Consider Transportation Options
Some guests found the changing lifts to go to rooms a bit confusing. It's helpful to familiarize yourself with the hotel layout to navigate this more easily.
Location
What's nearby
- Shun Hing Square0.4 mi
- Kingkey 1000.6 mi
- Luohu Commercial City0.7 mi
- Panglin Plaza0.7 mi
- Dongmen Commercial Area0.8 mi
- SEG Plaza1.6 mi
- Shenzhen Stadium1.6 mi
- Huanggang Port2.4 mi
- Shenzhen Cultural Center3.6 mi
- Wutong Mountain6.9 mi
- Happy Valley8 mi
- China Folk Culture Village8.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hyatt Shenzhen
Low season | October |
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High season | May |
Average price (weeknight) | $166 |
Average price (weekend night) | $152 |
When to book a room at Grand Hyatt Shenzhen
KAYAK's top tips for your stay at Grand Hyatt Shenzhen
FAQs when booking at Grand Hyatt Shenzhen
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Value for money | 8.2 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Shenzhen |
Distance to airport | 19.8 mi |