Overview

Sheraton Shenzhen Futian Hotel

Great China International Exchange Square, Shenzhen 518048, China
+86 755 8383 8888

$133+

Check in
Check out
Rates

Overall guest ratings

8.9/10 Excellent
Based on 4,836 reviews
See all reviews

Review highlights

  • 9.8
  • 7.4
  • 7.4
  • 5.6

Good to know

  • Luxurious Hotel
  • Great shopping
  • Good accessibility by car

Nearby

    Show all

    About

    We look forward to making you feel at home at the Sheraton Shenzhen Futian Hotel, ideally located in the heart of Shenzhen’s Central Business District, between the Shenzhen Convention & Exhibition Center and the Shenzhen Civic Center. Our hotel is also directly accessible from Shenzhen’s metro system, which connects to the Hong Kong border and Shenzhen’s major shopping, sightseeing, and business districts. Just 45 minutes from Shenzhen Bao’an International Airport (SZX) and one hour and 40 minutes from Hong Kong International Airport (HKG), we are the ideal choice for business and leisure travelers. Our 354 well-appointed guest rooms and suites are furnished with Sheraton Signature Sleep Experience beds. High Speed Internet Access keeps you well connected with friends and colleagues. And the Sheraton Club Level offers the discriminating traveler unparalleled services and facilities. Additionally, ten floors are available exclusively for Starwood Preferred Guest® members. Renew yourself at our state-of-the-art Sheraton Fitness that features an optimally-equipped gymnasium and swimming pool as well as a variety of personal fitness programs. With a diverse range of stylish restaurants and trendy bars and lounges, you’ll find just the place to gather with friends or family to enjoy a great meal. We serve up Italian, Chinese, Southeast Asian, and Western specialties with equal flair. No matter what your tastes are, you’ll love the exquisite cuisine prepared by our gifted chefs. Our 8,000 square meters of function space, along with attentive and personalized service, will turn an ordinary event into an extraordinary and memorable occasion. The Great China Ballroom is one of the largest pillar-less ballrooms in the city and has been recently equipped with removable LED screens ranging from 35 to 142 square meters. A host of small meeting venues for meetings of 30 to 300 are also available, with 38 possible function room combinations, including a multimedia auditorium, and state-of-the-art audiovisual equipment.

    Less More Starwood Hotels

    Amenities

    • Internet
    • Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Childrens programs
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 4,836 reviews
    • 9.8 "Terrific location."
    • 7.4 "Good pool."
    • 7.4 "Good service."
    • 7.2 "Good amenities."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 2.5 "Disappointing internet connection."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 725 reviews
    • 9.6 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to shopping."
    • 7.1 "Good pool."
    • 6.7 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 6.3 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.5 "75% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
      0.6 "For 94%, the rooms looked old."
    • 2.6 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 531 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
    • 6.8 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Average value."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.0 "Only 60% said rooms were clean enough."
    • 2.6 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
    View all review categories

    Overall Rating

    9.0 Excellent
    Based on 3,240 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Good service."
      7.6 "76% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.5 "Good pool."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 5.6 "Average value."
    • 2.5 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 338 reviews
    • 9.8 "Terrific location."
    • 6.9 "Service is ok."
    • 6.4 "Average cleanliness."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 5.6 "Average value."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.2 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 2.7 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
    View all review categories
    Good to know
    "Luxurious Hotel"
    "Great shopping"
    "Good accessibility by car"
    data provided by TrustYou

    Recent Reviews


    Close
    Would you like to save as your currency permanently or for this visit only?