Pros (+) Location, organisation, staff and food were all excellent.
Cons (-) Nothing
5 stars
Futian Shangri-La Shenzhen
Photos of Futian Shangri-La Shenzhen
Overview
Located a short walk from Convention & Exhibition Center Station, Futian Shangri-La Shenzhen is an ideal base when in Shenzhen. Guests also have exclusive access to the on-site Chi The Spa and Health Club.
There are a range of amenities available to those staying at the hotel, including indoor pool, free wireless internet and car hire. There is also free private parking on site for guests with a car. A sauna, an express check-in and check-out feature and an executive floor are also provided.
Futian Shangri-La Shenzhen features 528 rooms, all of which are equipped with a variety of facilities to ensure an enjoyable stay. Hot drinks can be brewed with tea and coffee supplies. A marble bathroom, a mini bar and a pillow menu are also provided to guests.
On-site dining options include Shang Garden, which is a convenient place to enjoy a meal. Dining options at the hotel include Café Zen and Seventh Son. Guests are also welcome to wind down in Lobby Lounge.
Futian Shangri-La Shenzhen is within walking distance of Futian Station, connecting guests with the surrounding area. Shenzhen Convention and Exhibition Centre is a brief walk away.
Amenities at Futian Shangri-La Shenzhen
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Adapted bath
- Allergy-free room
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Free parking
- Private parking
- EV charging station
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness center
- Tennis
Things to do
- Golf
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Reviews of Futian Shangri-La Shenzhen
9.0
Wonderful
804 verified ratings
Wonderful
467
Very good
136
Good
98
Okay
38
Fair
25
Mediocre
23
Poor
17
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location, friendly and helpful staff, and clean accommodations. Many reviews highlight the variety of food options and the overall comfort of the rooms. However, some guests noted issues with staff communication and outdated facilities in certain areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Futian Shangri-La Shenzhen?
Futian Shangri-La Shenzhen offers a variety of dining options including Shang Garden, Café Zen, Seventh Son, and Lobby Lounge, providing a convenient and delightful culinary experience for guests.
What can guests expect from the hotel's customer service?
Guests can expect friendly and approachable staff who go the extra mile to make their stay easier. The hotel staff caters to both Western and Eastern palates, ensuring a pleasant and impressive experience for all guests.
What practical amenities are available at Futian Shangri-La Shenzhen?
Futian Shangri-La Shenzhen offers practical amenities such as an indoor pool, sauna, and express check-in and check-out feature, ensuring a relaxing and efficient stay for guests.
What are the nearby attractions to Futian Shangri-La Shenzhen?
Futian Shangri-La Shenzhen is conveniently located near Galaxy Cocopark, Lianhuashan Park, Huanggang Port, and other attractions, providing guests with easy access to entertainment and leisure options.
When is the best time to visit Futian Shangri-La Shenzhen?
The best time to visit Futian Shangri-La Shenzhen is during the high season in February, offering a luxurious and unforgettable experience with top-notch facilities and a convenient location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to Club Rate
Guests staying at the Club rate benefitted from late check-out, making it a great option for those who prefer a more flexible departure time.
Take Advantage of the Central Location
The hotel's central location provides easy access to nearby shopping centers, attractions, and the Futian CBD area, making it convenient for both business and leisure travelers.
Explore Nearby Dining and Shopping
The hotel is within walking distance of plenty of restaurants and shopping options, offering guests a variety of choices for dining and entertainment.
Check for Room Upgrades
Some guests received complimentary room upgrades, enjoying larger, clean rooms with great city views. It may be worth inquiring about upgrade options during the booking process.
Enjoy the Facilities
Guests appreciated the spacious swimming pool, well-equipped fitness center, and the serene ambiance of the hotel, providing a peaceful retreat after a day of exploration.
Consider the Club Lounge
The executive floor and club lounge offer additional amenities and personalized service, providing a luxurious and unforgettable experience for guests.
Engage with the Concierge
Guests expressed appreciation for the warm reception and assistance provided by the concierge, particularly in matters related to transportation and local recommendations.
Be Mindful of Room Details
Some guests encountered minor issues with room details such as the need for refurbishment, outdated furniture, and cleanliness. It may be helpful to communicate specific preferences or concerns with the hotel staff.
Plan for Language Barriers
While the staff is generally friendly and approachable, some guests found that English proficiency varied among personnel. Being patient and understanding can help facilitate smoother communication during the stay.
Location
4088 Yi Tian Road, Shenzhen 518048
What's nearby
- Shenzhen Cultural Center1 mi
- Huanggang Port1.5 mi
- SEG Plaza1.7 mi
- Shenzhen Stadium2.8 mi
- Kingkey 1002.9 mi
- Shun Hing Square3.2 mi
- Luohu Commercial City3.7 mi
- Dongmen Commercial Area3.8 mi
- Panglin Plaza3.9 mi
- Happy Valley4.8 mi
- China Folk Culture Village4.9 mi
- Overseas Chinese Town5.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Futian Shangri-La Shenzhen
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $179 |
Average price (weekend night) | $153 |
When to book a room at Futian Shangri-La Shenzhen
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Futian Shangri-La Shenzhen
FAQs when booking at Futian Shangri-La Shenzhen
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ShenzhenMost recommended
See most recommended stays in ShenzhenGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Shenzhen |
Distance to airport | 16.9 mi |
Everything you need to know for your stay in Shenzhen
Complete your trip
Popular destinations