Pros (+) Convenient location
Cons (-) Outdated, not super clean
2 stars
Best Western Shepherdsville
211 South Lakeview Drive, Shepherdsville, KY 40165, United States
Shepherdsville, KY
See location+1 502 543 7097Photos of Best Western Shepherdsville
Overview
Located 11 miles south of Louisville on I-65, the Best Western Shepherdsville offers quality accommodations, great rates and guaranteed friendly service for those traveling the KY Bourbon Trail, attending major Louisville area events, visiting KY Kingdom Amusement Park,Elizabethtown Sports Park, or seeking the best location for group and reunion housing. Guests of the pet-friendly the Best Western Shepherdsville hotel in Shepherdsville, KY will find that each well-appointed guest room comes complete with quality upscale bedding, expanded cable, satellite television with 37-inch HD flat screen TV's, and free wireless high-speed Internet access. Start the day off right with a complimentary full hot breakfast, and then head back to take a dip in our seasonal outdoor swimming pool (check for opening and closing dates). or get energized in the on-site exercise facility. Guests traveling on business will also appreciate this hotel's close proximity to Louisville International Airport and area businesses, including Gordon Food Services, UPS Air Hub, Zappos/Amazon, GSI Commerce Inc. and Best Buy. Truck drivers looking for a break from the road will love our large parking lot, which can accommodate rigs of any size. Just a short drive from the hotel, the best of the area awaits. From the historic KY Bourbon Trail to Kart Kountry, historic Bardstown, Churchill Downs, Bernheim Forest and the KY Derby, the Best Western Shepherdsville offers easy access to it all. The KY Expo Center is just 13 miles away, which is home to popular annual events. If you are seeking accommodations for Louisville events, a short 15 minute drive can mean big savings during the KY Derby, Mid-America Truck Show, State Farm Machinery Show and the Street Rod Nationals.
Latest deals for Best Western Shepherdsville
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Shepherdsville
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Services and conveniences
- Business center
- Room service
- Express check-out
- 24hr front desk
General
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Things to do
- Golf
Health and safety
- Daily housekeeping
Family friendly
- Kid-friendly buffet
Pool
- Outdoor pool
Reviews of Best Western Shepherdsville
8.1
Very good
535 verified ratings
Wonderful
260
Very good
100
Good
63
Okay
30
Fair
39
Mediocre
13
Poor
30
Summary of reviews
Guests say
Guests generally appreciated the location and breakfast offerings at the hotel, noting that the breakfast exceeded expectations. However, many reviews highlighted significant cleanliness issues, with reports of dirty carpets, unclean bathrooms, and a general lack of upkeep. Customer service received praise, but overall, guests felt the hotel did not meet the advertised star rating, often rating it lower than expected.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
2 reviews
7.4 out of 10
2 reviews
All reviews
Cons (-) It smelled like smoke in the lobby and in the room
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Best Western Shepherdsville?
Guests have described the beds as comfy and clean, although some mentioned that the mattresses were not super comfortable.
Is parking available at Best Western Shepherdsville?
Yes, the hotel offers free parking for guests.
How is the food quality at Best Western Shepherdsville?
Guests have praised the delicious breakfast, with options like sausage, waffles, and tangerines. However, some mentioned that there were no biscuits and gravy on Saturdays.
What is the cleanliness like at Best Western Shepherdsville?
Many guests have complimented the hotel for being very clean, while a few mentioned specific issues like a musty room and a slow-draining sink.
How is the customer service at Best Western Shepherdsville?
Several guests have highlighted the friendly and helpful staff, with specific mentions of staff members like Kelli and Carolyn. However, a few guests reported issues with housekeeping and difficulty in finding staff at the front desk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Interstate
Some guests mentioned that road noise from the nearby interstate was disruptive, so consider requesting a room away from the highway for a quieter stay.
Check Room Amenities
Several guests were disappointed by the lack of certain amenities, such as a microwave in the room or USB outlets. It may be helpful to confirm the availability of specific amenities before booking.
Consider Bringing Cash for Vending Machines
While the hotel offers vending machines for drinks and snacks, some guests noted that they only accepted cash. It might be useful to have some cash on hand for these purchases.
Request a Room Change if Needed
In the event of any issues with the room, such as unpleasant odors or maintenance problems, guests reported that the staff were accommodating in providing room changes without hassle.
Verify Bed Comfort
While many guests found the beds comfortable, some mentioned that the mattresses were too firm for their liking. If you have specific preferences for mattress firmness, it could be beneficial to inquire about this before your stay.
Pet-Friendly Accommodation
If traveling with pets, this hotel is reported to be very accommodating to furry companions, making it a convenient choice for pet owners.
Enjoy the Breakfast Spread
Guests appreciated the variety and quality of the breakfast offerings, including options like waffles, eggs, sausage, and bacon. It's recommended to take advantage of the breakfast during your stay.
Check for Special Events
Some guests noted that prices were higher during special events like the Derby week. It may be worth checking for any local events that could impact hotel rates before booking.
Take Advantage of Nearby Dining Options
The hotel's central location near numerous restaurants provides convenient dining choices, making it easy to explore different culinary experiences during your stay.
Friendly and Helpful Staff
Many guests praised the hotel staff for their friendliness and helpfulness, enhancing the overall guest experience. If you need assistance or recommendations, don't hesitate to reach out to the accommodating hotel staff.
Location
211 South Lakeview Drive, Shepherdsville, KY 40165
What's nearby
- Paroquet Springs Conference Center0.5 mi
- Kart Kountry0.6 mi
- Bank of the Commonwealth1 mi
- Awesome Flea Market1.1 mi
- Heritage Hill Golf Course1.7 mi
- Wight - Meyer Vineyard and Winery4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Shepherdsville
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $107 |
Average price (weekend night) | $123 |
When to book a room at Best Western Shepherdsville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Shepherdsville
FAQs when booking at Best Western Shepherdsville
Nearby hotels and places to stay
Closest
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See most recommended stays in ShepherdsvilleGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Louisville Intl |
Distance to airport | 12.6 mi |
Everything you need to know for your stay in Shepherdsville
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