Garden Inn and Extended Stay is situated in Shepherdsville and offers complimentary Wi-Fi. It also provides laundry facilities, a ticket service and a 24-hour reception.
The hotel has a laundry service and a dry cleaning service. A vending machine and a tour desk are also provided.
Rooms at Garden Inn and Extended Stay are comfortable and provide a microwave, ironing facilities and a refrigerator.
For those wishing to dine out during their stay at the hotel, there are a variety of eateries located nearby. It is also a short car ride from Louisville Zoo.
Basics
Media and entertainment
Bathroom
Dining
Laundry
Bedroom
Workspace
General
Accessibility and suitability
Services and conveniences
Parking and transportation
Health and safety
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel's staff is known for being friendly and accommodating, providing a pleasant and welcoming experience for guests.
How are the beds at the hotel?
Guests have mentioned that the beds are clean and comfortable, ensuring a good night's sleep during your stay.
Is parking readily available at the hotel?
The hotel offers free parking, providing convenient and hassle-free parking for guests.
What is the best time to visit the hotel?
The high season at the hotel is in March, offering a great time to experience the hotel's amenities and nearby attractions.
How is the cleanliness of the hotel?
While some guests have expressed concerns about cleanliness, the hotel is committed to addressing these issues and ensuring a clean and pleasant environment for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Avoid Booking a Room
Several guests reported that the rooms were dirty, rundown, and in need of major cleaning. It is advisable to consider alternative accommodation options.
Check Room Cleanliness
Many guests mentioned issues with cleanliness, such as dirty sheets, stained towels, and unclean bathrooms. It is recommended to thoroughly inspect the room upon arrival and request a change if cleanliness standards are not met.
Consider Nearby Eateries
Guests highlighted the presence of various dining options in the vicinity. Exploring nearby eateries could provide a better dining experience compared to the hotel's facilities.
Verify Room Amenities
Some guests expressed dissatisfaction with the room amenities. It is advisable to confirm the availability and condition of essential amenities, such as the refrigerator, microwave, and toiletries, before settling in.
Be Cautious with Deposits
Several guests mentioned issues related to cash deposits. If asked for a deposit, it is recommended to clarify the terms and ensure a clear understanding of the deposit refund process.
Double-Check Room Type
There were instances where guests did not receive the room type they had booked. It is advisable to double-check the room type upon check-in to avoid any discrepancies.
Consider Alternative Accommodation
Numerous guests expressed disappointment with their overall stay. Considering alternative accommodation options in the area may lead to a more satisfying experience.
Inspect the Surroundings
Some guests noted that the hotel's exterior and surroundings were not well-maintained. It is advisable to assess the overall condition of the property before confirming a reservation.
Communicate Clearly
In cases where guests encountered issues with their stay, clear and assertive communication with the staff was mentioned as crucial in attempting to resolve any concerns.
Be Mindful of Safety
A few guests reported concerns about the safety and cleanliness of the hotel. It is recommended to prioritize personal safety and well-being when considering this accommodation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
|---|---|
High season | January |
Average price (weeknight) | $79 |
Average price (weekend night) | $86 |
Value for money | 4.6 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Louisville Intl |
Distance to airport | 12.6 mi |