Would you like to save as your currency permanently or for this visit only?
That it existed without having to find a hotel or guess where it was from online descriptions. Well served because it is an airport hotel, 24/7 taxis and airport food available. Placed at the wrong airport. We came in on international terminal, which is where it should exist. Nothing there. Had to taxi (and no shuttle service between airports) to domestic to sleep, losing at least 1 if not 2 hours of sleep time, then stay until 3 a.m. and find a taxi back to international to fly out of the country. Rather odd. Hotel staff was appropriate to check in but didn't have basic information like taxi service.
The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup. I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.
friendly and helpful staffs with speedy services Great breakfast location of the hotel is close by central of the city. quiet, privacy and comfortable nearby construction site parking space and its regulation
I got sick because of the dirty condition(walls) of the buffet corner. old condition
Hotel location is near central of the city so we can go to there within 10 minutes I'm just suggest to make your hotel sign little bit bigger.
Nice and cozy hotel especially for non-smoking floor. Hotel furniture need refurbishment such as coaches on lobby (dull, teared). We check in on 3pm and the house keeping didnot provide us with bath towels. Although problem settles within 30 minutes after reporting to front office, but it doesn't seems as appropriate service for 4 star hotels.
spa and the foods nothing
In my traveling life,I found the Java Paragon Hotel to be of excellent value in all aspects.I might be interested in renting an apt. in the residences if my business plans take off. My compliments to yourselves for running an excellent operation.
The modern design and facilities. The location and convenient.
The hotel staff was very friendly and helpful.
I like the variety of choices for breakfast buffet, especially the selection of local food.
The proximity to the city The construction that was going on, which we had to walk by to go to the parking lot, and since we were using a motorcycle we had to park at the parking in the building behind the hotel, which i think is unfair. Guests with motorcycle should also get to park within the hotel's compound. It's quite a walk, not to mention lack of cover from the rain to get there.
the friendly staff,location and the spacious room design and its decor. The lobby/lounge area is too small;not enough chairs at the waiting area.
Excellent staff service from concierge, front-office namely Budi & others, to coffeehouse staff though the tour-desk staff lack sufficient knowledge about Mt Bromo. a major attraction nearby where we went on our first day which was great. Try also the full body sensual massage at the spa on the 2nd floor. The buffet breakfast has a good variety. Overall a good stay. They have cable-ready wired internet connection on the desk but I would prefer to have a WiFi connection so that I would have mobility around the room. Also a relatively small TV for this kind of hotel.