5 star all the way! Staff exceptional 😊
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Amenities at Sala Siem Reap Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Free parking
- Business center
Reviews of Sala Siem Reap Hotel
9.1
Wonderful
1679 verified ratings
Wonderful
1370
Very good
198
Good
59
Okay
27
Fair
13
Mediocre
1
Poor
11
Summary of reviews
Guests say
Guests overwhelmingly praise the hotel staff for their exceptional service, friendliness, and professionalism, making their stays memorable and comfortable. The location is highly appreciated for its proximity to attractions, shops, and restaurants, with many noting its convenience and centrality. Cleanliness is consistently highlighted, with rooms and facilities described as spotless and well-maintained. The pool area is frequently mentioned as a relaxing and enjoyable feature. While breakfast receives mixed feedback, with some guests finding it satisfactory and others suggesting improvements, the overall experience is very positive, with many guests recommending the hotel and expressing a desire to return.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.1 out of 10
1055 reviews
9.4 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's location?
The hotel is located opposite the Angkor National Museum, offering a quiet neighborhood and easy access to attractions like the Royal Garden, Siem Reap Royal Residence, and Lucky Mall. It's also within walking distance to Pub Street and the Angkor Night Market.
How is the hotel's pool and spa area?
The hotel features a lovely pool, which has been described as marvelous by guests. Additionally, there is a spa available for guests to relax and unwind during their stay.
What practical amenities does the hotel offer?
The hotel provides a range of practical amenities, including a business center, concierge service, currency exchange, and room service. Additionally, guests can enjoy complimentary breakfast and access to a fitness center.
What can guests expect from the hotel's customer service?
Guests can expect a friendly and helpful staff, as mentioned by multiple reviewers. The director, Mrs. Sou Ny, has been specifically highlighted for her kindness and assistance.
How is the cleanliness and maintenance of the hotel?
While some guests mentioned issues with room cleanliness and a broken lift, others found the hotel to be simple, comfortable, and well-maintained. The staff has been praised for promptly addressing concerns, such as a problem with the shower drain.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned the great location of the hotel, especially its proximity to the Angkor National Museum. Consider requesting a room with a view of the museum for a unique experience.
Explore Nearby Attractions
Take advantage of the hotel's location near various attractions such as the Royal Garden, Siem Reap Royal Residence, and Lucky Mall, all within walking distance.
Check for Room Cleanliness
While some guests reported issues with room cleanliness, others had positive experiences. It's advisable to check the room upon arrival and promptly address any concerns with the staff.
Enjoy the Outdoor Pool
Guests appreciated the hotel's marvelous swimming pool. Consider spending some leisure time by the pool to relax and unwind.
Consider Alternative Dining Options
Some guests recommended nearby restaurants for meals, especially when the hotel restaurant was closed. The Bear restaurant/pub was highlighted for its good food and proximity to the hotel.
Use Pass App for Tuk-Tuk Prices
Guests suggested using the Pass App to gauge tuk-tuk prices for local transportation. This can be particularly helpful for planning visits to attractions and markets.
Address Maintenance Issues Promptly
While some guests mentioned maintenance issues such as a broken lift, others praised the helpful staff. If encountering any maintenance concerns, promptly notify the staff for assistance.
Take Advantage of the Quiet Neighborhood
Guests appreciated the quiet neighborhood around the hotel, providing a peaceful environment for relaxation. Consider exploring the area for a serene experience.
Plan for Extended Stays
A guest who initially planned a short stay ended up staying longer, indicating a positive experience. Consider planning for a flexible stay duration to fully enjoy the hotel and its surroundings.
Seek Assistance from the Director
A guest highlighted the kindness and helpfulness of the hotel's director. If in need of assistance or recommendations, consider reaching out to the director for personalized support.
Location
297 Charles De Gaulle, Siem Reap 17259
What's nearby
- Siem Reap City Centre0.7 mi
- Pub Street0.9 mi
- Artisans Angkor1.1 mi
- Cambodian Cultural Village2.1 mi
- Angkor Wat3.2 mi
- Angkor Archaeological Park4 mi
- Prasat Kravan4.5 mi
- Banteay Kdei5.1 mi
- Ta Prohm5.1 mi
- Bayon5.2 mi
- Angkor Thom5.2 mi
- Prasat Suor Prat5.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sala Siem Reap Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | December | $35 | $40 |
Cheapest month to stay with an average 39% drop in price. | Most expensive month to stay with an average 53% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Sala Siem Reap Hotel
Which month has the cheapest rates at Sala Siem Reap Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sala Siem Reap Hotel is August, with an average nightly rate of $27. The most expensive month is December at $59 per night.
What is the cheapest day to book Sala Siem Reap Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sala Siem Reap Hotel is Monday, with an average nightly rate of $22. The most expensive day is Tuesday at $60 per night.
How far in advance should you book Sala Siem Reap Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sala Siem Reap Hotel, book around 1 week in advance. This could save you approximately 7% compared to booking last minute.
KAYAK's top tips for your stay at Sala Siem Reap Hotel
FAQs when booking at Sala Siem Reap Hotel
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.8 mi | Siem Reap–Angkor Intl | 24.2 mi |