There's no home feeling in this hotel, the only thing I like here is the morning breakfast,
5 stars
Andaz Singapore - a concept by Hyatt
Photos of Andaz Singapore - a concept by Hyatt
Overview
Located in Singapore City Centre, this 5-star hotel is a five-minute stroll from Bugis Street. It is surrounded by a variety of restaurants and cafés and is minutes on foot from Bugis MRT Station.
There are a range of amenities at Andaz Singapore - A Concept by Hyatt on offer to guests, such as free Wi-Fi, an outdoor pool and a gym. Convenient services include an express check-in feature and a luggage storage area.
The contemporary rooms at Andaz Singapore - A Concept by Hyatt are air-conditioned and offer floor-to-ceiling windows, a mini bar and a walk-in closet. Each provides a private bathroom with a hair dryer.
The hotel houses Auntie's Wok and Steam, which serves lunch and dinner and presents guests with everything they need for an enjoyable evening within the hotel. In the evening, guests are able to wind down in the comfortable lounge bar.
Andaz Singapore - A Concept by Hyatt is a perfect base for those wanting to scope out tourist attractions, with Kampong Glam, Suntec City and Suntec City Mall all within walking distance. It has easy access to public transport with City Hall MRT Station within walking distance.
Latest deals for Andaz Singapore - a concept by Hyatt
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Andaz Singapore - a concept by Hyatt
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Services and conveniences
- Conference rooms
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Family rooms
- Sea view
- Slippers
- Interconnected room(s) available
- Telephone
- City view
- Privacy curtain
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Child pool
- Kids meals
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Terrace/Patio
- Garden
Pool
- Outdoor pool
- Pool with a view
Things to do
- Bicycle rental
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Andaz Singapore - a concept by Hyatt
8.9
Very good
1906 verified ratings
Wonderful
1347
Very good
271
Good
136
Okay
64
Fair
33
Mediocre
21
Poor
34
Summary of reviews
Guests say
Guests appreciated the hotel's great location and various amenities, including a nice pool and breakfast options. However, there were significant complaints regarding the service quality and cleanliness, with some guests expressing disappointment over staff responsiveness and the state of the facilities. Overall, while many enjoyed their stay, improvements in service and maintenance are needed.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
1057 reviews
9.2 out of 10
147 reviews
7.6 out of 10
4 reviews
All reviews
The hotel in in average condition, the breakfast staffs are very friendly and courtesy, the chefs are doing a wonderful job making delicious food, especially the Chinese chef at the Laksa station, however the hotel's operator and Front desk receptionists are not very friendly, do not feel they give any attention to loyalty guests...
Have been here a couple of times, the service is average, not something you feel to give a thumbs up. Do not expect any upgrade, doesn't matter even you are globalist.
Pros (+) Modern luxury hotel in a great location. Great service, amazing pool and rooftop!
Cons (-) It can be a little confusing to get in and out of hotel to the Main Street initially because of it’s entrance at 2nd floor level but you will get used to it after few times
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
Andaz Singapore - A Concept by Hyatt is centrally located, offering easy access to Bugis Street, Bugis MRT Station, and various tourist attractions like Kampong Glam, Suntec City, and Suntec City Mall. It is also within walking distance of City Hall MRT Station, making it convenient for exploring the city.
How are the hotel's dining options and food quality?
The hotel offers Auntie's Wok and Steam, serving lunch and dinner, and a comfortable lounge bar. Guests have praised the buffet breakfast, the delicious breakfast spread, and the great variety of Western and Asian food. However, some guests found the Cantonese restaurant to be poor.
What can guests expect from the hotel's rooms and amenities?
The contemporary air-conditioned rooms at Andaz Singapore - A Concept by Hyatt feature floor-to-ceiling windows, a mini bar, and a walk-in closet. Guests have appreciated the spacious rooms, the stunning views, and the big, clean rooms with great city views. However, some guests mentioned issues with the shower and the room's smell.
How is the customer service at the hotel?
Guests have praised the very friendly and helpful staff, the excellent and very attentive staff, and the incredibly accommodating staff. However, some guests mentioned that a few staff members appeared unhappy, and others found the staff not dressing in uniform and not bringing guests to their rooms.
What are the practical aspects of staying at the hotel?
The hotel offers free Wi-Fi, an outdoor pool, a gym, and convenient services such as an express check-in feature and a luggage storage area. Additionally, guests have highlighted the sustainability efforts, strong and consistent Wi-Fi, and the complimentary drink in the room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a view, especially those facing the city or offering a panoramic view of Singapore's skyline.
Enjoy the Rooftop Bar
Guests highly praised the rooftop bar, Mr Stork, for its exceptional views and ambiance, making it a must-visit during the stay.
Explore the Neighborhood
Take advantage of the hotel's central location by exploring nearby attractions such as Bugis Street, Kampong Glam, and Suntec City, all within walking distance.
Consider Early Breakfast Booking
Guests suggested pre-booking breakfast during the week to enjoy special offers and a delicious buffet spread.
Check Out the Infinity Pool
While the pool was described as small, it offers majestic views of the Singapore skyline, making it a worthwhile experience, especially for capturing the city's beauty.
Be Mindful of Room Selection
Some guests recommended being cautious with room selection, as views from certain rooms may include construction sites or be obstructed by new buildings.
Take Advantage of Complimentary Amenities
Guests appreciated the complimentary minibar, welcome drinks, and snacks provided, adding to the overall positive experience.
Consider Nearby Dining Options
With a variety of restaurants and cafes in the vicinity, guests suggested exploring dining options outside the hotel for a diverse culinary experience.
Be Aware of Lift System
Some guests found the double lift system hectic and not to their liking, so it's advisable to be prepared for this arrangement.
Plan for Spa Services
While the hotel does not have a spa, guests recommended exploring nearby massage parlors for relaxation and wellness services.
Location
5 Fraser Street, Singapore 189354
What's nearby
- Bugis Street Shopping District310 yd
- Bugis Street312 yd
- Suntec City0.4 mi
- Singapore Flyer0.8 mi
- Marina Bay0.9 mi
- Merlion0.9 mi
- Sir Stamford Raffles Statue1 mi
- Singapore City Centre1 mi
- Clarke Quay1.1 mi
- Marina Bay Sands1.1 mi
- Gardens by the Bay1.3 mi
- Raffles Place1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Andaz Singapore - a concept by Hyatt
Low season | June |
|---|---|
High season | October |
Average price (weeknight) | $323 |
Average price (weekend night) | $483 |
When to book a room at Andaz Singapore - a concept by Hyatt
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Andaz Singapore - a concept by Hyatt
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Singapore Seletar |
Distance to airport | 8.0 mi |
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