Arrived early morning, tied and drained. Was very grateful that hotel let me check in right away.
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Amenities at Andaz Singapore - a concept by Hyatt
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
Reviews of Andaz Singapore - a concept by Hyatt
9.1
Wonderful
2197 verified ratings
Wonderful
1565
Very good
317
Good
152
Okay
70
Fair
33
Mediocre
22
Poor
38
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, with direct access to public transport and nearby attractions. Cleanliness and room size were also highlighted positively, with many describing the rooms as spacious and well-maintained. The breakfast offerings received favorable comments for variety and quality. However, some guests expressed dissatisfaction with the service, citing unhelpful staff and poor customer service experiences. Overall, the positives of location, cleanliness, and breakfast outweighed the negatives for most guests.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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9 out of 10
1139 reviews
9.2 out of 10
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8 out of 10
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There's no home feeling in this hotel, the only thing I like here is the morning breakfast,
The hotel in in average condition, the breakfast staffs are very friendly and courtesy, the chefs are doing a wonderful job making delicious food, especially the Chinese chef at the Laksa station, however the hotel's operator and Front desk receptionists are not very friendly, do not feel they give any attention to loyalty guests...
Have been here a couple of times, the service is average, not something you feel to give a thumbs up. Do not expect any upgrade, doesn't matter even you are globalist.
Pros (+) Modern luxury hotel in a great location. Great service, amazing pool and rooftop!
Cons (-) It can be a little confusing to get in and out of hotel to the Main Street initially because of it’s entrance at 2nd floor level but you will get used to it after few times
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's location?
Andaz Singapore - A Concept by Hyatt is centrally located, offering easy access to Bugis Street, Bugis MRT Station, and various tourist attractions like Kampong Glam, Suntec City, and Suntec City Mall. It is also within walking distance of City Hall MRT Station, making it convenient for exploring the city.
How are the hotel's dining options and food quality?
The hotel offers Auntie's Wok and Steam, serving lunch and dinner, and a comfortable lounge bar. Guests have praised the buffet breakfast, the delicious breakfast spread, and the great variety of Western and Asian food. However, some guests found the Cantonese restaurant to be poor.
What can guests expect from the hotel's rooms and amenities?
The contemporary air-conditioned rooms at Andaz Singapore - A Concept by Hyatt feature floor-to-ceiling windows, a mini bar, and a walk-in closet. Guests have appreciated the spacious rooms, the stunning views, and the big, clean rooms with great city views. However, some guests mentioned issues with the shower and the room's smell.
How is the customer service at the hotel?
Guests have praised the very friendly and helpful staff, the excellent and very attentive staff, and the incredibly accommodating staff. However, some guests mentioned that a few staff members appeared unhappy, and others found the staff not dressing in uniform and not bringing guests to their rooms.
What are the practical aspects of staying at the hotel?
The hotel offers free Wi-Fi, an outdoor pool, a gym, and convenient services such as an express check-in feature and a luggage storage area. Additionally, guests have highlighted the sustainability efforts, strong and consistent Wi-Fi, and the complimentary drink in the room.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended booking a room with a view, especially those facing the city or offering a panoramic view of Singapore's skyline.
Enjoy the Rooftop Bar
Guests highly praised the rooftop bar, Mr Stork, for its exceptional views and ambiance, making it a must-visit during the stay.
Explore the Neighborhood
Take advantage of the hotel's central location by exploring nearby attractions such as Bugis Street, Kampong Glam, and Suntec City, all within walking distance.
Consider Early Breakfast Booking
Guests suggested pre-booking breakfast during the week to enjoy special offers and a delicious buffet spread.
Check Out the Infinity Pool
While the pool was described as small, it offers majestic views of the Singapore skyline, making it a worthwhile experience, especially for capturing the city's beauty.
Be Mindful of Room Selection
Some guests recommended being cautious with room selection, as views from certain rooms may include construction sites or be obstructed by new buildings.
Take Advantage of Complimentary Amenities
Guests appreciated the complimentary minibar, welcome drinks, and snacks provided, adding to the overall positive experience.
Consider Nearby Dining Options
With a variety of restaurants and cafes in the vicinity, guests suggested exploring dining options outside the hotel for a diverse culinary experience.
Be Aware of Lift System
Some guests found the double lift system hectic and not to their liking, so it's advisable to be prepared for this arrangement.
Plan for Spa Services
While the hotel does not have a spa, guests recommended exploring nearby massage parlors for relaxation and wellness services.
Location
5 Fraser Street, Singapore 189354
What's nearby
- Bugis Street Shopping District310 yd
- Bugis Street312 yd
- Suntec City0.4 mi
- Singapore Flyer0.8 mi
- Marina Bay0.9 mi
- Merlion0.9 mi
- Sir Stamford Raffles Statue1 mi
- Singapore City Centre1 mi
- Clarke Quay1.1 mi
- Marina Bay Sands1.1 mi
- Gardens by the Bay1.3 mi
- Raffles Place1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Andaz Singapore - a concept by Hyatt
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | September | $366 | $329 |
Cheapest month to stay with an average 33% drop in price. | Most expensive month to stay with an average 35% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Andaz Singapore - a concept by Hyatt
Which month has the cheapest rates at Andaz Singapore - a concept by Hyatt?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Andaz Singapore - a concept by Hyatt is January, with an average nightly rate of $310. The most expensive month is February at $364 per night.
What is the cheapest day to book Andaz Singapore - a concept by Hyatt?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Andaz Singapore - a concept by Hyatt is Friday, with an average nightly rate of $307. The most expensive day is Sunday at $440 per night.
How far in advance should you book Andaz Singapore - a concept by Hyatt?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Andaz Singapore - a concept by Hyatt, book around 10 weeks in advance. This could save you approximately 30% compared to booking last minute.
KAYAK's top tips for your stay at Andaz Singapore - a concept by Hyatt
FAQs when booking at Andaz Singapore - a concept by Hyatt
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.8 mi | Singapore Seletar | 8.0 mi |