Pros (+) Not use
Cons (-) Not use
Latest deals for JEN Singapore Orchardgateway by Shangri-La
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Deals from
$119
•Cheapest rate per nightCompare prices for Superior room, King room and 44 more JEN Singapore Orchardgateway by Shangri-La deals.
Superior room, bed type unknown
No inclusions
$230
nightly with fees
Standard room, bed type unknown
No inclusions
$232
nightly with fees
Superior room, bed type unknown
No inclusions
$243
nightly with fees
Superior room, 1 king bed
No inclusions
$255
nightly with fees
Deluxe room, 1 king bed
No inclusions
$365
nightly with fees
Deluxe room, bed type unknown
No inclusions
$379
nightly with fees
Double room, bed type unknown
No inclusions
$419
nightly with fees
Deluxe room, bed type unknown
No inclusions
$454
nightly with fees
Deluxe room, bed type unknown
No inclusions
$461
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at JEN Singapore Orchardgateway by Shangri-La
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Reviews of JEN Singapore Orchardgateway by Shangri-La
8.8
Very good
6622 verified ratings
Wonderful
4175
Very good
1294
Good
666
Okay
211
Fair
144
Mediocre
57
Poor
75
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, with easy access to public transport, shopping, and city attractions. The rooftop pool with its impressive views is a highlight for many, and the rooms are generally described as clean and comfortable. Friendly and helpful staff receive frequent compliments, and the breakfast buffet is noted for its variety and quality. While some guests mention areas for improvement such as room updates, noise, or occasional service lapses, the overall experience is very positive, making the hotel a popular choice for both leisure and business travelers.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
2846 reviews
9.2 out of 10
466 reviews
7.4 out of 10
1 review
7.9 out of 10
2 reviews
All reviews
Pros (+) The view down orchard rd from our room and the club lounge was a great.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's location?
The hotel is conveniently located next to the MRT station and malls, making it convenient to find things to eat. It is also well connected to the main attractions through the subway.
What are the standout amenities at the hotel?
The hotel boasts an amazing rooftop pool with a stunning view, 24-hour fitness center, and poolside massages. Guests can also enjoy sunset yoga and have access to the Club Lounge with a 360-degree view over the city from the 19th floor.
How is the food quality at the hotel?
The hotel offers a diverse breakfast, including vegan and gluten-free items, and has various dining options such as local cuisine, international fare, and 24-hour room service. The rooftop bar and pool also provide happy hour and signature beverages.
What are the common concerns about the hotel's rooms?
Some guests mentioned that the rooms were a little cramped and dated, and there were concerns about the small bathroom sink area. Additionally, a few guests experienced a damp smell in the room.
What practical information should guests know about the hotel's pool?
The rooftop pool offers a fantastic view and is a highlight of the hotel. However, some guests were disappointed by the pool's closing time, which differed from the website's information. It's advisable to check the pool hours directly with the hotel.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Club Level Room
Guests staying in these rooms have access to the Club Lounge with a 360-degree view over the city and a buffet breakfast included.
Enjoy the Rooftop Infinity Pool
Take advantage of the stunning rooftop infinity pool and consider indulging in a poolside massage.
Explore Nearby Attractions
A quick walk will lead you to nearby attractions such as the Peranakan Museum, National Museum of Singapore, and Orchard Central.
Consider Room Selection
Some guests found the rooms to be a bit small, so consider this when making your room selection.
Take Part in Sunset Yoga
The hotel offers sunset yoga sessions, providing a unique way to unwind and enjoy the city skyline.
Utilize the 24-Hour Room Service
If you're in need of a quick meal, the hotel offers 24-hour room service for added convenience.
Check Out the Dining Options
Explore the various dining options available, including Makan@Jen for local and international cuisine, OnTheGo deli counter, and the 24-hour Lounge@Jen and BayWatch@Jen for cocktails and beverages.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Location
The hotel is conveniently located next to the MRT station and malls, making it easy to find dining options and explore the area.
Be Mindful of Room Size
Some guests found the rooms to be a bit cramped, so consider this when making your booking.
Location
277 Orchard Road, Singapore
What's nearby
- Orchard Road0.5 mi
- Clarke Quay0.8 mi
- Bugis Street1.1 mi
- Bugis Street Shopping District1.1 mi
- Sir Stamford Raffles Statue1.2 mi
- Suntec City1.3 mi
- Singapore City Centre1.4 mi
- Merlion1.4 mi
- Raffles Place1.6 mi
- Marina Bay1.6 mi
- Marina Bay Sands1.8 mi
- Singapore Flyer1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JEN Singapore Orchardgateway by Shangri-La
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | July | $273 | $294 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 19% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
JEN Singapore Orchardgateway by Shangri-La
Which month has the cheapest rates at JEN Singapore Orchardgateway by Shangri-La?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at JEN Singapore Orchardgateway by Shangri-La is May, with an average nightly rate of $231. The most expensive month is February at $307 per night.
What is the cheapest day to book JEN Singapore Orchardgateway by Shangri-La?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book JEN Singapore Orchardgateway by Shangri-La is Monday, with an average nightly rate of $227. The most expensive day is Friday at $375 per night.
How far in advance should you book JEN Singapore Orchardgateway by Shangri-La?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at JEN Singapore Orchardgateway by Shangri-La, book around 12 weeks in advance. This could save you approximately 15% compared to booking last minute.
KAYAK's top tips for your stay at JEN Singapore Orchardgateway by Shangri-La
FAQs when booking at JEN Singapore Orchardgateway by Shangri-La
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.6 mi | Singapore Seletar | 8.2 mi |