Pros (+) Location
Cons (-) Stains on the cup. Aircon didn't work. No soap or shampoo in bathroom
3 stars
Hotel Chancellor@Orchard
Photos of Hotel Chancellor@Orchard
Overview
Set amongst a variety of well-known shops, Hotel Chancellor@Orchard offers 4-star accommodation and is minutes on foot from Somerset MRT Station. The various facilities this modern hotel features include a kids pool, a 24-hour reception and an outdoor pool.
There are a variety of amenities on offer to those staying at Hotel Chancellor@Orchard, such as laundry facilities, a currency exchange and meeting facilities. A playground, room service and luggage storage are also provided.
The hotel provides rooms equipped with a hair dryer, plus all the essentials to ensure an enjoyable stay.
Hotel Chancellor@Orchard features a conveniently located on-site café where guests can have a meal before venturing out to explore the area. Guests are also able to try one of the various bars and restaurants in the local area.
After settling in to their room, guests can discover the area with use of Dhoby Ghaut MRT Station, which is a brief walk from the hotel. National Museum of Singapore, Lucky Plaza and Fort Canning are a brief stroll away.
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Amenities at Hotel Chancellor@Orchard
- Outdoor pool
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Restaurant
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Family friendly
- Child pool
- Kids' outdoor play equipment
- Playground
Pool
- Rooftop pool
- Outdoor pool
- Pool with a view
Parking and transportation
- Parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Hotel Chancellor@Orchard
7.3
Good
4279 verified ratings
Wonderful
955
Very good
775
Good
896
Okay
581
Fair
444
Mediocre
287
Poor
341
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near shopping and transport, but many expressed dissatisfaction with the service and cleanliness, noting issues like unfriendly staff and small bathrooms. Overall, while some enjoyed their stay, there were significant concerns that need addressing.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.5 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel's location is truly outstanding, being just a couple of minutes' walk away from the MRT station, ensuring convenience at its peak. It is positioned at the starting point of Orchard Road, the bustling shopping district, allowing you to seamlessly explore all the attractions along this iconic street.
How are the hotel staff?
The hotel staff left a lasting impression with their exceptional manners and friendliness. They were not only welcoming but also highly informative, always ready to assist with any inquiries.
What amenities are provided in the rooms?
The rooms are equipped with a hair dryer and all the essentials to ensure an enjoyable stay. Additionally, there is a water dispenser in each room, providing added convenience.
What are the dining options like at the hotel?
The hotel features a conveniently located on-site café where guests can have a meal before venturing out to explore the area. Guests are also able to try one of the various bars and restaurants in the local area.
Is the hotel suitable for families?
The hotel offers family-friendly amenities such as a kids pool, a playground, and kids' outdoor play equipment, making it a suitable choice for families with children.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Water Dispenser
The hotel provides a water dispenser in each room, allowing guests to have access to hot and cold water for various purposes, including making instant food and beverages.
Explore Nearby Dining Options
The hotel's proximity to numerous restaurants and food stalls near the hotel ensures a diverse range of dining options, providing guests with convenient and varied culinary experiences.
Consider the Strategic Location
The hotel's location is highlighted as a major advantage, being within walking distance to MRT stations, shopping centers, and various attractions, making it an ideal base for exploring the city.
Check Room Amenities
Some guests noted that the hotel provides complete and good condition room facilities, ensuring a comfortable stay for guests.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, including loud music and communal gatherings in the hallways, especially during weekends. Light sleepers may want to take this into consideration.
Request a Room with a Bathtub
Guests appreciated the Deluxe room with a bathtub, highlighting it as a particularly enjoyable feature for a relaxing stay.
Keep an Eye on Cleanliness
While some guests praised the cleanliness of the rooms, others mentioned that cleanliness can be slightly lacking at times. It's advisable to communicate any concerns with housekeeping for prompt resolution.
Utilize the Rooftop Pool
The hotel's rooftop pool was noted as a great facility for swimming, providing a refreshing and enjoyable experience for guests.
Consider the Value for Money
Several guests found the hotel to be reasonably priced and affordable, especially considering its strategic location near Orchard Road.
Location
28 Cavenagh Road, Singapore 229635
What's nearby
- Orchard Road0.6 mi
- Clarke Quay0.8 mi
- Bugis Street0.9 mi
- Bugis Street Shopping District0.9 mi
- Sir Stamford Raffles Statue1.1 mi
- Suntec City1.2 mi
- Singapore City Centre1.3 mi
- Merlion1.3 mi
- Marina Bay1.5 mi
- Raffles Place1.5 mi
- Singapore Flyer1.7 mi
- Marina Bay Sands1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Chancellor@Orchard
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $114 |
Average price (weekend night) | $108 |
When to book a room at Hotel Chancellor@Orchard
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Chancellor@Orchard
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Value for money | 7.3 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Singapore Seletar |
Distance to airport | 8.1 mi |
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