Pros (+) THe hospitality lounge for early and late travelers
5 stars
Pan Pacific Singapore
7 Raffles Boulevard, Marina Square, Singapore 39595, Singapore
Singapore, Singapore
See location+65 6336 8111Photos of Pan Pacific Singapore
Overview
The Pan Pacific Singapore hotel offers luxury accommodations near Orchard road and the Botanic Gardens in Marina Square, just a five-minute walk from Suntec City and public transit. The Marina Bay Financial District is about 10 minutes away and the Singapore Airport is 20 minutes from the hotel. This luxury hotel is connected to the convention center and there is plenty of local shopping and culture nearby.
There are 790 guest rooms and suites at this luxury property, which has parking available for a daily fee. Limo and town car service are available and the hotel front desk offers 24-hour service. Air conditioning is available throughout the building, including in all guest rooms. There are also five restaurants and two outdoor pools with spacious lounge areas for guest enjoyment. The hotel offers a 24-hour business center and in-room childcare is available for a fee. Complimentary WiFi is offered in all guest rooms and public areas.
The Pan Pacific Singapore hotel offers the choice of deluxe rooms, studios, rooms with private balconies, connecting rooms, and a number of exclusive suites and studios. All of the guest rooms include premium bedding and premium TV channels with pay movies, along with a private bathroom with a shower. Blackout curtains, a minibar, bathroom amenities, a desk, and complimentary bottled water are also provided. The hotel has a playground area for children and a full-service spa and wellness center, along with a 24-hour fitness center for guest use. Pets are not allowed.
Latest deals for Pan Pacific Singapore
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Pan Pacific Singapore
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- River view
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
Pool and spa
- Spa
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Playground
Parking and transportation
- Free parking
- Airport shuttle
- Valet parking
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
- Balcony
Things to do
- Gift shop
- Night club
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Pan Pacific Singapore
8.9
Very good
6301 verified ratings
Wonderful
4207
Very good
994
Good
595
Okay
213
Fair
140
Mediocre
65
Poor
87
Summary of reviews
Guests say
Guests have noted that while the hotel has a great location and some positive aspects like the poolside bar and breakfast, the overall experience is marred by rude staff and cleanliness issues. Many reviews express disappointment with the service and the condition of the rooms, making it hard to recommend despite some positive elements.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
2190 reviews
9.1 out of 10
724 reviews
7.1 out of 10
4 reviews
9 out of 10
3 reviews
9.4 out of 10
6 reviews
All reviews
Pros (+) The old concierge staff who has some difficulty walking - walked me to an ATM nearby
Cons (-) No local amenity for GHA plat
Cons (-) Overall is excellent experience for staying at pan pacific
Pros (+) I stay there regularly because the facilities are excellent and the service could not be better. Location is also an advantage being close to the MRT and easy access toe Gardens by the Bay for running.
Cons (-) Check-in and check-out is always slow.
Pros (+) Breakfast buffets and service
Cons (-) Only complaint I have is that the temperature in the lobby bar is too cold to enjoy the wonderful ambiance that exists in that venue.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers five restaurants, a bar/lounge, a coffee shop, and the option for food to be delivered to guest accommodations. Additionally, there is a snack bar and breakfast can be served in the room.
Are there any family-friendly amenities at the hotel?
Yes, the hotel provides babysitting or child care services, a child pool, kids meals, and a playground area for children.
What can guests expect from the hotel's customer service?
The hotel staff are described as friendly, helpful, professional, and polite. However, some guests have mentioned that the staff could be more attentive and smile more during check-in. The hotel also offers 24-hour front desk service.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about the cleanliness of the rooms, including finding body hairs, cockroaches, and dirty items. Additionally, there were comments about the covers around the pool disintegrating and the need for more vigilant attention to specific dietary requests.
When is the best time to visit the hotel?
The high season at the hotel is in August, and the low season is in April. Visitors can expect a convenient location with easy access to public transit and malls, as well as a fantastic view and comfortable facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Suite
Guests were impressed with the spacious and well-appointed suites, which offered a luxurious experience and great value for the price.
Explore Nearby Attractions
The hotel's proximity to attractions like The Esplanade, Marina Bay, and the Singapore Flyer makes it convenient for guests to explore the city's landmarks.
Take Advantage of the Club Lounge
Guests were highly satisfied with the hotel's club lounge, which offered exceptional service and a great selection of amenities.
Check for Early Check-in Options
While some guests were pleased with early check-in accommodations, others experienced delays. It's advisable to confirm early check-in availability in advance.
Be Mindful of Dining Costs
Some guests found the on-site dining to be expensive. Exploring nearby dining options or setting a budget for on-site dining could be beneficial.
Utilize the Hotel's Family-Friendly Amenities
Families appreciated the hotel's child-friendly features, such as the playground area and child pool, making it a great choice for those traveling with children.
Consider Transportation Alternatives
Some guests encountered issues with the hotel's taxi service. Exploring alternative transportation options like Grab could provide a more pleasant experience.
Communicate Special Occasions
While some guests received special treatment for occasions like birthdays, others did not. Communicating special occasions in advance may enhance the likelihood of a memorable experience.
Address Room Maintenance Promptly
Guests reported issues with room maintenance, such as non-functional amenities. Promptly addressing such issues with the hotel staff can ensure a comfortable stay.
Location
7 Raffles Boulevard, Marina Square, Singapore 39595
What's nearby
- Suntec City275 yd
- Marina Bay0.4 mi
- Singapore Flyer0.4 mi
- Merlion0.5 mi
- Marina Bay Sands0.6 mi
- Singapore City Centre0.6 mi
- Sir Stamford Raffles Statue0.6 mi
- Bugis Street0.6 mi
- Bugis Street Shopping District0.7 mi
- Gardens by the Bay0.8 mi
- Clarke Quay0.9 mi
- Raffles Place1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pan Pacific Singapore
Low season | April |
|---|---|
High season | December |
Average price (weeknight) | $304 |
Average price (weekend night) | $301 |
When to book a room at Pan Pacific Singapore
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Singapore Seletar |
Distance to airport | 8.6 mi |
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