The service was fantastic and the infinity pool is amazing. The hotel is very clean and there is a ton to do in Marina Bay.
It is a truely magnificent architecturally designed hotel.
Because it is such a big hotel there are often queues for everything.
Location, layout and hotel facilities along with the staff are first class. Room had fantastic harbour/city views.
It took hotel staff 1.5hours to actually prepare me a room despite a booking.com reservation and prepayment in full for the room - however compensation was given with $150 complimentary food/drink
The pool and the view from our room
Only the view and nothing else !
not personal, too crowded. You can not unwind in this hotel. You have the feeling you are in a big train-station or airport. Long queue in the morning to be seated at the breakfast area. Certainly not for business travelers.
The pool area on top of the building
My wife and I stayed in room 685 and the airconditioning unit was rattling like crazy (we turned the unit off as it was making so much noise.). We only stayed for one night and we arrived late and tired, so we did not complain then. I did mention it to the person who was helping us check out.
very nice skypark in 57 floor, we can swim and enjoy singapore view. Also nice casino.
The room was very spacious with a lovely toilet. Nice view from our hotel room and the skypark.
Firstly, we were assigned to the wrong room, secondly, when we request to upgrage our room as we need a bath tub, we were told to wait for 10 mins but we ended up waiting for almost half an hour. And thirdly, as it's a bday celebration, we bought a cake along with us, later did we realise tt there is not enough space for us to keep even a small cake in the fridge, we seek the hotel staff for help but were told that they do not have chiller to help us keep the cake. It would be actually better if at such sitution, they could help.