Pros (+) Great service, really comfortable bed, amazing breakfast and awesome pool. Had a room with view of Marina Bay Sands and it was magical.
5 stars
Mandarin Oriental, Singapore
5 Raffles Avenue Marina Square, Singapore 039797, Singapore
Singapore, Singapore
See location+65 6338 0066Photos of Mandarin Oriental, Singapore
Overview
The Mandarin Oriental Singapore is one of the city's landmark luxury hotels, with epic bay or city views. Given its proximity to the city's business and financial centers and major sights, the hotel draws a range of well-heeled travelers, from business guests to tourists, including couples and families.
The large luxury hotel occupies a prime location in the Marina Bay area, offering views of the skyline, the bay, the Formula 1 racetrack, and iconic Singaporean landmarks, such as the Marina Bay Sands hotel and the Singapore Flyer Ferris wheel. The immediate area is packed with restaurants, shopping malls, corporate high-rises, and high-end hotels. The Downtown Core is walkable, as are a plethora of major attractions like the Esplanade, the Merlion, and Gardens by the Bay in less than 10 minutes. For sights farther out, the Esplanade MRT station is a seven-minute walk, and the City Hall and Promenade MRT stations are a 10-minute walk.
With five restaurants, two bars, and a range of wellness facilities- including an outdoor pool with an amazing view, kiddie pool, gym, and spa- all types of guests can relax and dine without leaving the property. Dining opportunities range from an Italian restaurant, Cantonese cuisine, Japanese fare, steak, and seafood. Melt Cafe's offers a huge, international breakfast buffet, while Axis Bar and Lounge offers famous cocktails. There are also several on-site facilities for meetings, conferences, and special events, including the Oriental Ballroom.
The rooms and suites are stylish and spacious and include flat-screen TVs, entertainment systems, and minibars, plus luxurious marbled granite bathrooms with separate walk-in showers and bathtubs. Some higher-category rooms feature private balconies, and most rooms feature astounding views and high-end amenities.
Latest deals for Mandarin Oriental, Singapore
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mandarin Oriental, Singapore
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Dining
- Wine glasses
- Electric kettle
- Fruits
- Special diet menus (on request)
- Kitchenware
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- River view
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Spa
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Washing machine
Accessibility and suitability
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cycling
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Mandarin Oriental, Singapore
9.2
Wonderful
2244 verified ratings
Wonderful
1510
Very good
288
Good
219
Okay
99
Fair
72
Mediocre
24
Poor
32
Summary of reviews
Guests say
Guests generally appreciated the hotel's cleanliness and location, especially the views of Marina Bay. However, many reviews highlighted issues with service, including slow check-in and unhelpful staff, which detracted from the overall experience. While some guests enjoyed the breakfast and facilities, others felt that the hotel did not meet the expectations of a five-star establishment.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.3 out of 10
21 reviews
9.1 out of 10
8 reviews
All reviews
Pros (+) location is great. view is great. pool is great. hotel has a charm.
Cons (-) at early evening bar noise comes to the rooms. hotel is old style, room doors are facing the inner court.
Pros (+) Staff remembered guest names and preferences: bedding, organization, seating, food, drinks. It was an awesome experience.
Cons (-) Only improvement ineeded is USB charging station by the bed
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the dining options at Mandarin Oriental, Singapore?
Mandarin Oriental, Singapore offers a range of dining opportunities, including an Italian restaurant, Cantonese cuisine, Japanese fare, steak, and seafood. Guests can also enjoy a huge international breakfast buffet at Melt Cafe and famous cocktails at Axis Bar and Lounge.
Are there any concerns about the hotel's dining or food quality?
Some guests have expressed concerns about the quality of food, mentioning that the hotel offers poor food and that the breakfast buffet lacked free sparkling wine, which was expected at this level of establishment.
What are the main highlights of the rooms at Mandarin Oriental, Singapore?
The stylish and spacious rooms and suites at Mandarin Oriental, Singapore include flat-screen TVs, entertainment systems, minibars, luxurious marbled granite bathrooms with separate walk-in showers and bathtubs, and some higher-category rooms feature private balconies.
What are the common concerns about the rooms at Mandarin Oriental, Singapore?
Some guests have mentioned concerns about the softness of the beds and pillows, as well as the hotel being old and in need of refurbishment.
When is the best time to visit Mandarin Oriental, Singapore?
The high season at Mandarin Oriental, Singapore is in December, while the low season is in March.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommend booking a room with a view of the bay and iconic landmarks like Marina Bay Sands for a spectacular experience.
Explore Nearby Attractions
The hotel's prime location offers easy access to nearby attractions such as The Esplanade, Marina Bay Sands, and Gardens by the Bay, all within a short walking distance.
Consider Club Lounge Access
While some guests found the Club Room to be small, others praised the excellent service and staff in the Club Lounge, making it a worthwhile consideration for access to additional amenities.
Take Advantage of the Breakfast Buffet
Guests appreciated the extensive and varied breakfast buffet at Melt Cafe, with options ranging from Indian specialties to classic Western breakfast items.
Check for Renovations
Some guests mentioned ongoing renovations, so it's advisable to inquire about the status of renovations and any potential impact on the guest experience.
Enjoy the Pool and Spa
The hotel's outdoor pool offers stunning views, and the spa is highlighted as a nice amenity for relaxation and rejuvenation.
Consider Transportation Options
While the hotel offers an airport shuttle, some guests found it challenging to get a taxi from the hotel, so it's worth exploring alternative transportation options in advance.
Be Mindful of Room Selection
Guests have noted that some rooms may have a strong smell of smoke, so it's advisable to communicate any specific room preferences or concerns before arrival.
Engage with the Concierge
While some guests had negative experiences with the concierge, others found the standard services to be well-met, so it may be beneficial to engage with the concierge for specific needs.
Plan for Special Occasions
If celebrating a special occasion, it's recommended to communicate any specific requests or expectations in advance to ensure a memorable experience.
Location
5 Raffles Avenue Marina Square, Singapore 039797
What's nearby
- Suntec City419 yd
- Marina Bay0.3 mi
- Singapore Flyer0.4 mi
- Merlion0.4 mi
- Marina Bay Sands0.5 mi
- Singapore City Centre0.5 mi
- Sir Stamford Raffles Statue0.5 mi
- Gardens by the Bay0.7 mi
- Bugis Street0.7 mi
- Bugis Street Shopping District0.7 mi
- Clarke Quay0.9 mi
- Raffles Place0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mandarin Oriental, Singapore
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | $571 |
Average price (weekend night) | $511 |
When to book a room at Mandarin Oriental, Singapore
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Singapore Seletar |
Distance to airport | 8.7 mi |