Pros (+) Staff welcoming & eager to please Efficient check in Room comfortable and clean Wonderful pool and garden setting Spa Delicious food particularly the Waterfall restaurant
Cons (-) Nothing
5 stars
Shangri-La Singapore
Photos of Shangri-La Singapore
Overview
Shangri-La Singapore offers award-winning accommodation and is within a 20-minute walk of Orchard MRT Station. It also has a sauna, a Jacuzzi and outdoor tennis courts.
Those staying at the hotel can begin their day at Chi, The Spa, or use the many fitness and leisure facilities, such as a swimming pool and fitness classes. Amenities include facial and body treatments, plus complimentary Wi-Fi. A well-equipped gym is also available.
Each room at Shangri-La Singapore comes with slippers and all the essentials for a comfortable stay. There is also a flat-screen TV with cable/satellite channels.
Hot breakfasts are provided at Shang Palace and The Line each morning before guests venture off to discover the local area. Views of the garden and the pool and the aroma of European, Italian and seafood cuisine makes Waterfall Ristorante Italiano an ideal place to have breakfast, lunch and dinner, while Origin Bar serves refreshing drinks.
The hotel provides free private parking on site for guests travelling with a car. It is also within walking distance of The Orchard Residences, ION Orchard and Orchard Road.
Latest deals for Shangri-La Singapore
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Shangri-La Singapore
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Ticket service
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Multi-lingual staff
- Hypoallergenic
- Pets not allowed
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Accessible parking
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Coffee machine
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Library
- TV
- DVD player
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- 24-hour security
- Guest accommodation is disinfected between stays
- Safe
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Fax
- Desk
Things to do
- Gift shop
- Shops (on site)
- Beauty salon
Fitness
- Fitness classes
- Fitness center
- Tennis
Reviews of Shangri-La Singapore
8.9
Very good
2790 verified ratings
Wonderful
1865
Very good
442
Good
241
Okay
88
Fair
78
Mediocre
27
Poor
49
Summary of reviews
Guests say
Guests appreciated the hotel's great amenities and location, particularly the dining options and pool. However, many reviews highlighted issues with service, including reception incompetence and cleanliness concerns in some areas. Overall, the hotel offers a pleasant experience but has room for improvement in service quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
27 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including Shang Palace and The Line for hot breakfasts, Waterfall Ristorante Italiano for European, Italian, and seafood cuisine, and Origin Bar for refreshing drinks.
What are the hotel's unique amenities for families?
The hotel offers excellent amenities for families, including a kids' club, child pool, indoor play area, playground, and kids meals, making it a perfect choice for families with young children.
Are there any concerns about the hotel's facilities?
Some guests mentioned that the air conditioning was too cold, and a few found the gym equipment to be outdated. Additionally, some guests felt that the pool areas and valley wing rooms could benefit from a refresh.
What are the best times to visit the hotel?
The hotel experiences low season in April and high season in September, so consider these months for a visit to avoid crowds or take advantage of peak activities and events.
What practical information should I know about the hotel's location?
The hotel is conveniently located near the commercial and touristic areas, and it's within walking distance of Orchard Road. However, some guests found the location a bit out of the way, requiring taxis for transportation to other areas in Singapore.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for the Garden Wing
Guests recommend staying in the Garden Wing for spacious rooms, a large balcony, and a separate section in the restaurant for families.
Explore Nearby Attractions
The hotel's convenient location near Orchard Road and the Singapore Botanic Gardens makes it easy to explore the area's shopping and natural beauty.
Consider Valley Wing Breakfast
Guests praise the amazing breakfast at the Valley Wing, served on the 24th floor, for its variety and efficient service.
Family-Friendly Amenities
Families with children can take advantage of the hotel's kid-friendly activities, child pool, kids' club, and indoor play area, providing plenty of entertainment for young guests.
Be Mindful of Check-In Experience
Some guests encountered issues during the check-in process, including unexpected charges and a disconcerting situation with the security deposit. It's advisable to clarify payment details and any additional charges upon arrival.
Enjoy the Pool and Gym
Guests appreciate the hotel's large pool, splash play area for kids, and well-equipped gym, providing ample opportunities for relaxation and fitness.
Diverse Dining Options
With a range of dining choices, including Shang Palace, The Line, Waterfall Ristorante Italiano, and Origin Bar, guests can enjoy a variety of cuisines and dining experiences within the hotel.
Consider Garden Wing Renovation
Some guests mentioned that the Garden Wing is in need of renovation, so it's worth considering this aspect when choosing a room.
Take Advantage of Spa and Wellness Center
Guests looking for relaxation can indulge in the hotel's spa, hot tub, sauna, and wellness facilities, providing a rejuvenating experience.
Plan for Transportation
While the hotel offers a shuttle service, guests note that it may not stop at enough places along the way, so it's advisable to plan transportation accordingly.
Location
22 Orange Grove Road, Singapore 258350
What's nearby
- Orchard Road0.6 mi
- Singapore Botanic Gardens0.8 mi
- Clarke Quay1.9 mi
- Bugis Street2.1 mi
- Bugis Street Shopping District2.1 mi
- Sir Stamford Raffles Statue2.3 mi
- Suntec City2.4 mi
- Singapore City Centre2.5 mi
- Merlion2.5 mi
- Raffles Place2.7 mi
- Marina Bay2.7 mi
- Singapore Flyer2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shangri-La Singapore
Low season | December |
|---|---|
High season | February |
Average price (weeknight) | $469 |
Average price (weekend night) | $314 |
When to book a room at Shangri-La Singapore
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Shangri-La Singapore
FAQs when booking at Shangri-La Singapore
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Value for money | 8.1 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Singapore Seletar |
Distance to airport | 7.8 mi |
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