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I liked how the room looked like, when I entered it. I have also enjoyed its position (not in the noisy area) No cleaning service during 3 days stay. Toilet was very dirty. Bed clothes: dirty and ugly smell.
Wonderful staff, good place, good people. Recomendated for all guests of town.
one of the sheets was not clean upon arrival, however they immediately replaced when requested. towels were small and of poor quality.
Good location - quiet zone, but only 5 min. walk from beach and city center We stayed in apartment - it was new apartment, but very dirty. So we asked again for re-cleaning (it was no problem for them) but still not clean enough. Kitchen furnishing - not enough for cooking.
Nothing Extra charges levied for coffee a sachet of jam and a slice of bread even though everyone of our party had paid extra for breakfast.The hotels unclear pricing over food made us feel uncomfortable and cheated.
Location is ok, parking, cable tv Small room with small and uncomfortable beds, overpriced for what it is (although it was high season, the rate wasn't justified), as often the case it looks a lot nicer on the web site, in the summer the room is very hot (it's under the roof) and air conditioning didn't work, and finally on Booking.com this is rated 4 stars!! Unbelievable...
stuff was very friendly, and it is near beach and night life, but far enough to sleep well.
The hotel is perfectly situated near the main (bar) street, the beach and the train and bus station They never cleaned our room, we didn't mention it because there were no lockers available and we liked that they never visited our room
Very bad. If you are with Family with kids do not go there. Nothing good to say. The room was stink, the bed covers were not clean, no elevator. We reach at 23.00 there was no one to recive us, all was dark and closed.
Pension is near core of city (300-400m) There was some difficulties to obtain a bill for hotel services but in the final I received a bill. If you insist, you can get a bill from the hotel bar for hotel services. So, attention at the low respect !
They did not respect the price booked by booking.com. In my reservation was 69 euro/night and they asked me 72 euro/night.
very nice staff, clean comfortable rooms, very nice design, tasty italian food in the restaurant
The room was big and very nice, big bathroom, balcony etc. The breakfast was perfect, f.e. different kind of coffee and you can eat outside. They rented bicycles. The lake is very close, you can see it from the window. The location is very peaceful. The price was fair. They had Wifi. They didn't except the credit card, only cash! The staff spoke only little english. The beds weren't so comfortable. No AC. The sounds from the restaurant can be heard in the room. The location is not near the center.
Good location. This a small hotel in comparison to the buildings on the south side of balaton. Very quiet and big room. Not possible to pay by credit card.
The staff were friendly, welcoming and helpful. The 'family room' we had was more like an apartment: two separate rooms, separate bath room, hall clean, everything available and at a good price. The Villa Italia has an Italian restaurant with authentic Italian kitchen. I have to say the food was incredible. We ate in the restaurant every evening and couldn't find a better place around. The service in the restaurant was the kind of attentive and professional service we'd only expect to find in luxury restaurants too. We had our two children with us, and not only was the hotel and restaurant friendly to them, but also the water is only about 50 metres away, so after a hard day's playing it was easy to get back and relax. All in all fantastic.
It was clean and the room was a good size The manage was very rude.the rooms were noisy,you could hear all that was going on in other rooms.and were woken up ever time someone came into the hotel.the resturants in the town are ok but there is only a few of them.watch out for the taxis.our hotel was only five minutes from train station.but cost us 1500.florin to get there. The spar advertised did not excist,the time of breakfast was changed without telling all there guest or putting any notice up.it was also very small and consisted of a few bits of ham and tomatoes,bread rolls,and the cheapest orenge juice you can buy.