Quality Inn & Conference Center

It was dirty uncapped we were forced into a smoking room initially they were burns in the bedsheets. The person in the room next to us complains it to the staff about bloodstains on their mattress. This was one of the worst days that we've ever had at any location ever .

It was off the turnpike. The gentleman who checked us in was kind and courteous. I killed bugs in the bathroom, there was no air coming from the vents, so it stayed a toasty 89 degrees. When I brought this up to the young man at check out (different than the man at check in) I was quickly dismissed and given a discount. I was asked what the bugs looked like, and was told "oh ok, as long as it wasn't cockroaches or bed bugs". I didn't ask for a discount, I was looking for "so sorry, you didn't sleep well. We will get someone out right away to look at they system so that this doesn't happen to our other guests."...something along those lines. Instead I was quickly dismissed, which leads me to believe that this complaint must be common.

It was close to the highway.the It was very poor. No air conditioning in room. The a/c ran but didn't cool. Refrigerator didn't cool either. Facility was old and in need of updates. Mold on the bathroom walls.