Cons: Entertainment didn't work. Horrible 16 hour flight
Oct 19, 2016
Pros: First leg of flight from Johannesburg to Senegal, the crew was good. Second leg from Senegal to Washington, the new crew was horrible. So much unnecessary attitude by multiple attendants.
Oct 16, 2016
Gracious and helpful crew
Pros: Sincerely gracious and helpful crew as opposed to the usual on other airlines of doing what they should but with a distant and not friendly attitude
Oct 12, 2016
Our flight from Johannesburg to New York
Pros: The professionalism of the crew. The food is good. The flight-tracker is very good. The plane is clean. Overall, a very good flight.
Cons: The cabin is too cramped for a 15-hour flight. The boarding process is chaotic; there was no orderly boarding system. The entertainment is not as good as one finds on other airlines. Navigating the system is cluniky.
Oct 11, 2016
Old plane and entertainment technology
Pros: Service in flight
Cons: flight to JNB was cancelled and then 11h too late.
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