Recent Reviews
- All reviews
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- Neutral
- Negative
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8.0
very little leg room
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2.0
The seats are super tight. They made me oay for my carry on. The wouldn't recline and we had to take shuttles to get to the airport.
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4.6
Efficient boarding Plane was uncomfortably warm
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7.3
I like the customer care from the crew but the crew from the airport could have been more helpful in helping me figure out where I needed to go to catch my flight. The app also failed on me when I needed my boarding pass. But the flight and the crew that attended it did a fine job. The space is justifiable for the price of the ticket, unlike other airlines that boast value. As always the flight was on time. I didn't have any food or entertainment. The accessibility of the boarding passes. The app needs to be revised for bugs.
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2.0
Nothing Tiny seating space. Don't be fooled by the low starting price they have a bunch of hidden fees. Cero interest in helping costimers. There are openly after people's money. I never review anything unless is alarming. Go with interjet or Jetblue or anything else. Please listen, not BIAS on this one, fam.
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5.6
On time No free water or soda
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6.0
On time Short leg room
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2.0
Nonstop San Francisco to Guadalajara Negative legroom, some rows were full others empty, cabin crew couldn't care less about passengers, never even offered me a beverage or food (even though I would have refused due to excessive fees for everything!), most announcements were in Spanish even though the flight originated in San Francisco. The worst part was the seating being so tight I could not put my knees in front of me and I had to endure the entire flight in pain. I would never have been able to get out in an emergency because my legs were twisted like pretzels and they were in cramps with circulation cut off. Why is there no law against passenger abuse like this? Why should I pay extra just to be comfortable for a few hours? I'm 6'4" and not that giant but these seats were sized for children. Cabin crew never tried to reseat me in one of the numerous empty rows yet they allowed others to sleep across the empty rows. They saw how unsettled I was yet ignored me. Why don't they distribute passengers evenly instead of filling some rows and leaving some empty? They charged me $50 to carry on my bag saying "We're not allowed to have carry on bags." Unless I paid $50 and then carry on bags are fine. Checked bags were $30 but with expensive electronics in my bag I was not going to risk it to the baggage handling crew with their knack for destroying bags every day. I will never fly Volaris again, no matter how inexpensive they are.
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4.3
the timing baggage limits
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3.6
The flight was smooth The flight left one hour after it was suppose to, there was no announcement about what was going on or why the delay. Service wasn't that good and having to pay for every little thing is a pain.
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2.0
The seats are super tight. They made me oay for my carry on. The wouldn't recline and we had to take shuttles to get to the airport.
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4.6
Efficient boarding Plane was uncomfortably warm
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2.0
Nothing Tiny seating space. Don't be fooled by the low starting price they have a bunch of hidden fees. Cero interest in helping costimers. There are openly after people's money. I never review anything unless is alarming. Go with interjet or Jetblue or anything else. Please listen, not BIAS on this one, fam.
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5.6
On time No free water or soda
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6.0
On time Short leg room
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2.0
Nonstop San Francisco to Guadalajara Negative legroom, some rows were full others empty, cabin crew couldn't care less about passengers, never even offered me a beverage or food (even though I would have refused due to excessive fees for everything!), most announcements were in Spanish even though the flight originated in San Francisco. The worst part was the seating being so tight I could not put my knees in front of me and I had to endure the entire flight in pain. I would never have been able to get out in an emergency because my legs were twisted like pretzels and they were in cramps with circulation cut off. Why is there no law against passenger abuse like this? Why should I pay extra just to be comfortable for a few hours? I'm 6'4" and not that giant but these seats were sized for children. Cabin crew never tried to reseat me in one of the numerous empty rows yet they allowed others to sleep across the empty rows. They saw how unsettled I was yet ignored me. Why don't they distribute passengers evenly instead of filling some rows and leaving some empty? They charged me $50 to carry on my bag saying "We're not allowed to have carry on bags." Unless I paid $50 and then carry on bags are fine. Checked bags were $30 but with expensive electronics in my bag I was not going to risk it to the baggage handling crew with their knack for destroying bags every day. I will never fly Volaris again, no matter how inexpensive they are.
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4.3
the timing baggage limits
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3.6
The flight was smooth The flight left one hour after it was suppose to, there was no announcement about what was going on or why the delay. Service wasn't that good and having to pay for every little thing is a pain.
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