Recent Reviews
- All reviews
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- Neutral
- Negative
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10.0
We checked all of our luggage for free. Great customer service.
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4.0
Arrived on time but lost one of my bags and didn't want to take responsibility for it
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3.3
They changed my flight withou notifying me. Low cost, low customer service.
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9.5
The flight departed and landed on-time. The crew was friendly and helpful. The space between rows is very tight.
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5.6
I liked that the flight was non stop from SFO to Mexico City. It was a quick flight and nice flight crew. The flight temperature was hot. The seats really don't recline so ir made sleeping uncomfortable.
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6.0
Landed early ...then waited on tarmac to disembark from plane for 52 kinutes. Outrageous!!
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7.3
Flight price Prices of the food in side plane.
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10.0
what a cheap flight should be, on time and everything was fine
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3.6
Cabin was clean. Flight was more or less on time. As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird.
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3.6
Cabin was clean. Flight was more or less on time. As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. Also, this was a night flight and they the lights turned up to maximum for nearly the full length. I understand that people need to fill out custom forms, but they can do that by their individual lights. My poor toddler was awake most of this redeye due to the glaring cabinet lights. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird.
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4.0
Arrived on time but lost one of my bags and didn't want to take responsibility for it
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3.3
They changed my flight withou notifying me. Low cost, low customer service.
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5.6
I liked that the flight was non stop from SFO to Mexico City. It was a quick flight and nice flight crew. The flight temperature was hot. The seats really don't recline so ir made sleeping uncomfortable.
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6.0
Landed early ...then waited on tarmac to disembark from plane for 52 kinutes. Outrageous!!
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3.6
Cabin was clean. Flight was more or less on time. As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird.
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3.6
Cabin was clean. Flight was more or less on time. As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. Also, this was a night flight and they the lights turned up to maximum for nearly the full length. I understand that people need to fill out custom forms, but they can do that by their individual lights. My poor toddler was awake most of this redeye due to the glaring cabinet lights. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird.
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