Recent Reviews
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10.0
what a cheap flight should be, on time and everything was fine
review from
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3.6
Cabin was clean. Flight was more or less on time. As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird.
review from
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3.6
Cabin was clean. Flight was more or less on time. As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. Also, this was a night flight and they the lights turned up to maximum for nearly the full length. I understand that people need to fill out custom forms, but they can do that by their individual lights. My poor toddler was awake most of this redeye due to the glaring cabinet lights. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird.
review from
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7.6
The crew was very nice, the pilot was good, we didn't have any problems There's no entertainment or food
review from
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3.6
Nothing is the worst airline of Mexico I think that even vivaerobus is better The space is terrible they don't give you nothing not even water and the size of the carry on is very small
review from
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6.3
The lights went out during instructions and we had a delay while waiting for something to get fixed, but we weren't told anything. I felt nervous during take off because we weren't told anything and the plane rattled way harder than most flights do.
review from
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2.0
Nada Es la última vez que vuelo en volaris atraso de 3 horas y los asientos son para enanos mido 1.88 y es imposible estar cómodo con la distancia que tienen entre los asientos.
review from
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2.0
I booked a direct flight a 10 AM. They sent me an email stating that my flight was changed in 2 flights leaving 6 AM. And arrival time much later. I send many emails before they contacted me. It took me 2 hours on the phone rejecting a voucher for the inconvenience. Finally they booked another flight for me. It was a lot of stress.
review from
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2.0
Inefficient, impolite, and so, so late.
review from
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2.6
Sadly not much on this experience . Missed our flight by 15 minutes at checkin (even though the plane hadn't even started boarding yet). They made us but a brand new ticket and was TWO DAYS LATER. They refused to let us fly to a different city, or try a connection, or anything. It's as if they were thriving on our misery. So when they say be there "three hours prior"... they really mean that. Volaris is ridiculous.
review from
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3.6
Cabin was clean. Flight was more or less on time. As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird.
review from
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3.6
Cabin was clean. Flight was more or less on time. As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. Also, this was a night flight and they the lights turned up to maximum for nearly the full length. I understand that people need to fill out custom forms, but they can do that by their individual lights. My poor toddler was awake most of this redeye due to the glaring cabinet lights. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird.
review from
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3.6
Nothing is the worst airline of Mexico I think that even vivaerobus is better The space is terrible they don't give you nothing not even water and the size of the carry on is very small
review from
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6.3
The lights went out during instructions and we had a delay while waiting for something to get fixed, but we weren't told anything. I felt nervous during take off because we weren't told anything and the plane rattled way harder than most flights do.
review from
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2.0
Nada Es la última vez que vuelo en volaris atraso de 3 horas y los asientos son para enanos mido 1.88 y es imposible estar cómodo con la distancia que tienen entre los asientos.
review from
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2.0
I booked a direct flight a 10 AM. They sent me an email stating that my flight was changed in 2 flights leaving 6 AM. And arrival time much later. I send many emails before they contacted me. It took me 2 hours on the phone rejecting a voucher for the inconvenience. Finally they booked another flight for me. It was a lot of stress.
review from
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2.0
Inefficient, impolite, and so, so late.
review from
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2.6
Sadly not much on this experience . Missed our flight by 15 minutes at checkin (even though the plane hadn't even started boarding yet). They made us but a brand new ticket and was TWO DAYS LATER. They refused to let us fly to a different city, or try a connection, or anything. It's as if they were thriving on our misery. So when they say be there "three hours prior"... they really mean that. Volaris is ridiculous.
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