Volaris (Y4) - Read Reviews & Book Flights

IATA Code	Y4
Routes	382
Top Route	Tijuana Rodriguez to Mexico City Benito Juarez
Airports Served	65
Top Airport	Mexico City Benito Juarez

Recent Reviews

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Find reviews that mention:

boarding pass

flight was on time

print the boarding

flight crew

customer service

pay extra

seats are terrible

line to board

el vuelo

free water

worst airline

hours late

good service

bad service

arrived early

low cost

6.0

Pros: The crew was very nice & everything was very clean.

Cons: The menu options was very vague and everything was so expensive. The only thing that was free was a cup of water. They could definitely improve their menu

Reviewed May 2019

review from
8.0

Pros: Nice crew, fast boarding

Cons: Seats are very un comfortable for flights over two hours.

Reviewed May 2019

review from
7.3

Cons: Get the forms to fill up

Reviewed May 2019

review from
9.0

Pros: Amazing crew

Cons: N/a

Reviewed May 2019

review from
2.0

Cons: More options to fly out of Chihuahua because Volaris is horrible.

Reviewed May 2019

review from
4.3

Cons: Our flight was scheduled for a day before the day we actually left, so we went to the airport the day we were supposed to leave just so they can say our flight was canceled, we had no heads up before that, the airline had to give us tickets for the next day.

Reviewed May 2019

review from
6.0

Pros: The staff were helpful in answering my concerns.

Cons: A little extra attentiveness goes a long way. My suggestion is offer light snacks and water. It’s a kind welcoming gesture.

Reviewed May 2019

review from
7.6

Pros: The service was amazing. The staff were friendly and quick to answer my concerns.

Cons: Perhaps very light snacks and free water. Just the basics all other extras passengers can pay for themselves, but a light snack and refreshment is a kind welcoming gesture.

Reviewed May 2019

review from
7.5

Pros: Flight attendants very helpful with luggage

Cons: Flight times changed. If I had not logged into email I would not have realized my flight actually left 45 minutes earlier

Reviewed May 2019

review from
6.8

Pros: Good crew

Cons: More organization toward boarding

Reviewed May 2019

review from
6.0

Cons: Yes it could be better travel to complicated on Volaris

Reviewed May 2019

review from
10.0

Pros: The crew was SUPER nice and waited for me even though I was late and helped me get through security check and everything. Super, Amazing crew

Reviewed May 2019

review from
4.4

Pros: The flight was punctual.

Cons: The crew was to loud and annoying. I got a window seat without a window and was not notified (Seat 30F). If there was mention of no window seat I would have purchased a window seat.

Reviewed Apr 2019

review from
4.0

Cons: Late boarding, late landing but claim on time.

Reviewed Apr 2019

review from
4.4

Pros: On time

Cons: Staff was joking around, lot of people didn't respect the sites on tickets so it was a mess, instead of a solution, some persons were finding a sit before take off. The crew didn't took responsibility.

Reviewed Apr 2019

review from
10.0

Pros: Crew was very professional in appearance and attire.

Cons: Free snacks.

Reviewed Apr 2019

review from
5.0

Cons: Crew did to know how to be patients or help the guest specially when you have an infant with you

Reviewed Apr 2019

review from
8.6

Cons: You don’t let carry anything in your hands for free, you charge for everything. I don think it’s right. Other than that was excellent...

Reviewed Apr 2019

review from
2.0

Pros: One of the worst experience I’ve had.

Cons: Our flight was delayed for 3 hours! Completely ruined out plans.

Reviewed Apr 2019

review from
7.5

Pros: This was an on time flight

Cons: The seats are not confortable

Reviewed Apr 2019

review from
0.0

Pros: Nothing

Reviewed Apr 2019

review from
2.0

Pros: Nothing! Crew was rude and liars

Cons: Tried to work more with customers and try to accommodate.

Reviewed Apr 2019

review from
3.6

Pros: The crew was friendly and helpful

Cons: The seats were very uncomfortable, the boarding was confusing and took a long time.

Reviewed Apr 2019

review from
7.5

Pros: Good basic airline ALWAYS reserve your seat ahead of time

Cons: Softer seats more like cement

Reviewed Apr 2019

review from
2.0

Pros: Nothing

Cons: The flight was delayed one hour both ways. The gentleman who checked me in was absolutely awful. He was rude and argued with me over the weight and height requirements, despite his colleagues assuring him my carry on was meeting the requirements.

Reviewed Apr 2019

review from
6.0

Cons: arrival

Reviewed Apr 2019

review from
2.6

Pros: We were on time

Cons: They don’t tell you about they might take your baggage when you have your boarding suitcase and they made me to put it down saying there is no more space. But if you pay $100 pesos then magically the space appears in the upper place of the plane. They don’t put any of these on the page and we fight

Reviewed Apr 2019

review from
6.8

Pros: Flight value.

Cons: The clerk at the ticket counter wanted the passenger to pay for the flight after it was already paid for. They kept telling her it wasn't paid for, even though the funds had been already in pending status. It took a different clerk to realize the mistake. Something tells me wanted to scam her.

Reviewed Apr 2019

review from
8.0

Cons: when we arrived to LAX we had to wait on the runway for about 45 minutes because supposedly there was another airplane in the place where we suppose to disembark.

Reviewed Mar 2019

review from
2.0

Pros: Nothing Volaris made us miss our flight and they charged us to be on the next flight tomorrow.

Cons: Everything could be better.

Reviewed Mar 2019

review from
10.0

Pros: The crew

Cons: Baggage limits

Reviewed Mar 2019

review from
2.0

Cons: Everything they over charge on everything and they forgot to send our luggage so I had to wait till the next flight to get my luggage to get are boarding tickets the wanted to charge us $7 dollars for each person and for each luggage they charge us $50 dollars per when it should of been $26 dollars

Reviewed Mar 2019

review from
5.6

Pros: New plane

Cons: Entertainment

Reviewed Mar 2019

review from
3.0

Cons: El vuelo más incómodo de mi vida. Ridiculo el espacio entre asientos fila 30.

Reviewed Mar 2019

review from
9.0

Pros: The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter.

Cons: It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage.

Reviewed Mar 2019

review from
5.6

Cons: Seats too hard

Reviewed Mar 2019

review from
10.0

Pros: Right on time. No frills. What you want in a 70 dollar flight

Cons: All good.

Reviewed Mar 2019

review from
2.0

Pros: Nothing

Cons: That they could wait for me i lost the flight

Reviewed Mar 2019

review from
3.3

Pros: Price and luggage package

Cons: Very little space between seats, slow bag drop process

Reviewed Mar 2019

review from
4.0

Pros: The price was low.

Cons: Through the reservation website, at the last minute I paid extra to have a window seat. When I boarded, I didn’t have a window seat, so I paid for nothing. Flight was too warm. Only time I was able to get some sleep was when I turned my air blower full blast aimed at my face. Long and slow check-in.

Reviewed Mar 2019

review from
8.0

Pros: Crew did there job very well. Seats were terrible like riding in a New York City bus. Shamful, this airlines has no respect for their paying customers. My knees were pushed into the seat in front of me.

Cons: Fire, dismiss, out of hear the CEO who approved the cramped seating layout!

Reviewed Mar 2019

review from
2.0

Cons: Will never fly with this airline, volaris charged me $60.00 for normal check in bag.

Reviewed Mar 2019

review from
10.0

Cons: Light free snack

Reviewed Mar 2019

review from
10.0

Pros: The airline, Volaris, is great! Very professional and on time! They also took my luggage without charging me extra. Overall a great experience!

Cons: Maybe if the pilot would speak clearly. The Spanish nor English was clear on the first flight and I had a hard time following him.

Reviewed Mar 2019

review from
9.0

Cons: Not having to walk in the rain to terminal

Reviewed Mar 2019

review from
6.5

Pros: How fast the actual flight was.

Cons: The accuracy of the departure information.

Reviewed Mar 2019

review from
4.0

Cons: I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible

Reviewed Mar 2019

review from
8.0

Pros: That was fast

Cons: The seat is not at all confortable

Reviewed Mar 2019

review from
3.0

Pros: Changed seat easily.

Cons: Flight was late, little organization at gate, seats so small you hit the seat in front of you so never comfortable, no complimentary food and drink, extremely loud airplane noises throughout flight.

Reviewed Mar 2019

review from
8.0

Pros: Good no-frills airlines

Cons: For this type of airline – nothing

Reviewed Mar 2019

review from
8.5

Pros: Very friendly crew- this airline is really making attempts for on time boarding on time landing and in increasing their customer service

Cons: For this type of airline-nothing

Reviewed Mar 2019

review from
3.6

Pros: Nothing to like.

Cons: Everything could be better.

Reviewed Mar 2019

review from
2.0

Pros: Nothing to like. Crew was unprofessional, rude, and no comfort in the flight.

Cons: Everything could be better. At least offer compliments coffee/sodas instead of charging for every little thing.

Reviewed Mar 2019

review from
9.5

Pros: On time-efficient

Cons: N/a

Reviewed Mar 2019

review from
10.0

Pros: todo

Cons: vender mas cervesa

Reviewed Feb 2019

review from
10.0

Pros: Todo.

Cons: vender mas cervesa

Reviewed Feb 2019

review from
10.0

Cons: You need more service options . Your flight was cancelled last minute. You could have informed us early.

Reviewed Feb 2019

review from
2.0

Pros: Nothing really

Cons: Everything

Reviewed Feb 2019

review from
2.0

Pros: Nothing

Cons: Please turn on the AC it was horrible to be inside with the warm weather in Guadalajara

Reviewed Feb 2019

review from
2.0

Cons: The seats cannot recline and they won't even give a glass of water. I had to pay adittional 60usd for the documented baggage eventhough when I bought the ticket I filtered my search with flights with the documented bag included!!

Reviewed Feb 2019

review from

9.0

Pros: Amazing crew

Cons: N/a

Reviewed May 2019

review from
10.0

Pros: The crew was SUPER nice and waited for me even though I was late and helped me get through security check and everything. Super, Amazing crew

Reviewed May 2019

review from
10.0

Pros: Crew was very professional in appearance and attire.

Cons: Free snacks.

Reviewed Apr 2019

review from
8.6

Cons: You don’t let carry anything in your hands for free, you charge for everything. I don think it’s right. Other than that was excellent...

Reviewed Apr 2019

review from
10.0

Pros: The crew

Cons: Baggage limits

Reviewed Mar 2019

review from
9.0

Pros: The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter.

Cons: It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage.

Reviewed Mar 2019

review from
10.0

Pros: Right on time. No frills. What you want in a 70 dollar flight

Cons: All good.

Reviewed Mar 2019

review from
10.0

Cons: Light free snack

Reviewed Mar 2019

review from
10.0

Pros: The airline, Volaris, is great! Very professional and on time! They also took my luggage without charging me extra. Overall a great experience!

Cons: Maybe if the pilot would speak clearly. The Spanish nor English was clear on the first flight and I had a hard time following him.

Reviewed Mar 2019

review from
9.0

Cons: Not having to walk in the rain to terminal

Reviewed Mar 2019

review from
8.5

Pros: Very friendly crew- this airline is really making attempts for on time boarding on time landing and in increasing their customer service

Cons: For this type of airline-nothing

Reviewed Mar 2019

review from
9.5

Pros: On time-efficient

Cons: N/a

Reviewed Mar 2019

review from
10.0

Pros: todo

Cons: vender mas cervesa

Reviewed Feb 2019

review from
10.0

Pros: Todo.

Cons: vender mas cervesa

Reviewed Feb 2019

review from
10.0

Cons: You need more service options . Your flight was cancelled last minute. You could have informed us early.

Reviewed Feb 2019

review from

8.0

Pros: Nice crew, fast boarding

Cons: Seats are very un comfortable for flights over two hours.

Reviewed May 2019

review from
7.3

Cons: Get the forms to fill up

Reviewed May 2019

review from
7.6

Pros: The service was amazing. The staff were friendly and quick to answer my concerns.

Cons: Perhaps very light snacks and free water. Just the basics all other extras passengers can pay for themselves, but a light snack and refreshment is a kind welcoming gesture.

Reviewed May 2019

review from
7.5

Pros: Flight attendants very helpful with luggage

Cons: Flight times changed. If I had not logged into email I would not have realized my flight actually left 45 minutes earlier

Reviewed May 2019

review from
6.8

Pros: Good crew

Cons: More organization toward boarding

Reviewed May 2019

review from
7.5

Pros: This was an on time flight

Cons: The seats are not confortable

Reviewed Apr 2019

review from
7.5

Pros: Good basic airline ALWAYS reserve your seat ahead of time

Cons: Softer seats more like cement

Reviewed Apr 2019

review from
6.8

Pros: Flight value.

Cons: The clerk at the ticket counter wanted the passenger to pay for the flight after it was already paid for. They kept telling her it wasn't paid for, even though the funds had been already in pending status. It took a different clerk to realize the mistake. Something tells me wanted to scam her.

Reviewed Apr 2019

review from
8.0

Cons: when we arrived to LAX we had to wait on the runway for about 45 minutes because supposedly there was another airplane in the place where we suppose to disembark.

Reviewed Mar 2019

review from
8.0

Pros: Crew did there job very well. Seats were terrible like riding in a New York City bus. Shamful, this airlines has no respect for their paying customers. My knees were pushed into the seat in front of me.

Cons: Fire, dismiss, out of hear the CEO who approved the cramped seating layout!

Reviewed Mar 2019

review from
8.0

Pros: That was fast

Cons: The seat is not at all confortable

Reviewed Mar 2019

review from
8.0

Pros: Good no-frills airlines

Cons: For this type of airline – nothing

Reviewed Mar 2019

review from

6.0

Pros: The crew was very nice & everything was very clean.

Cons: The menu options was very vague and everything was so expensive. The only thing that was free was a cup of water. They could definitely improve their menu

Reviewed May 2019

review from
2.0

Cons: More options to fly out of Chihuahua because Volaris is horrible.

Reviewed May 2019

review from
4.3

Cons: Our flight was scheduled for a day before the day we actually left, so we went to the airport the day we were supposed to leave just so they can say our flight was canceled, we had no heads up before that, the airline had to give us tickets for the next day.

Reviewed May 2019

review from
6.0

Pros: The staff were helpful in answering my concerns.

Cons: A little extra attentiveness goes a long way. My suggestion is offer light snacks and water. It’s a kind welcoming gesture.

Reviewed May 2019

review from
6.0

Cons: Yes it could be better travel to complicated on Volaris

Reviewed May 2019

review from
4.4

Pros: The flight was punctual.

Cons: The crew was to loud and annoying. I got a window seat without a window and was not notified (Seat 30F). If there was mention of no window seat I would have purchased a window seat.

Reviewed Apr 2019

review from
4.0

Cons: Late boarding, late landing but claim on time.

Reviewed Apr 2019

review from
4.4

Pros: On time

Cons: Staff was joking around, lot of people didn't respect the sites on tickets so it was a mess, instead of a solution, some persons were finding a sit before take off. The crew didn't took responsibility.

Reviewed Apr 2019

review from
5.0

Cons: Crew did to know how to be patients or help the guest specially when you have an infant with you

Reviewed Apr 2019

review from
2.0

Pros: One of the worst experience I’ve had.

Cons: Our flight was delayed for 3 hours! Completely ruined out plans.

Reviewed Apr 2019

review from
0.0

Pros: Nothing

Reviewed Apr 2019

review from
2.0

Pros: Nothing! Crew was rude and liars

Cons: Tried to work more with customers and try to accommodate.

Reviewed Apr 2019

review from
3.6

Pros: The crew was friendly and helpful

Cons: The seats were very uncomfortable, the boarding was confusing and took a long time.

Reviewed Apr 2019

review from
2.0

Pros: Nothing

Cons: The flight was delayed one hour both ways. The gentleman who checked me in was absolutely awful. He was rude and argued with me over the weight and height requirements, despite his colleagues assuring him my carry on was meeting the requirements.

Reviewed Apr 2019

review from
6.0

Cons: arrival

Reviewed Apr 2019

review from
2.6

Pros: We were on time

Cons: They don’t tell you about they might take your baggage when you have your boarding suitcase and they made me to put it down saying there is no more space. But if you pay $100 pesos then magically the space appears in the upper place of the plane. They don’t put any of these on the page and we fight

Reviewed Apr 2019

review from
2.0

Pros: Nothing Volaris made us miss our flight and they charged us to be on the next flight tomorrow.

Cons: Everything could be better.

Reviewed Mar 2019

review from
2.0

Cons: Everything they over charge on everything and they forgot to send our luggage so I had to wait till the next flight to get my luggage to get are boarding tickets the wanted to charge us $7 dollars for each person and for each luggage they charge us $50 dollars per when it should of been $26 dollars

Reviewed Mar 2019

review from
5.6

Pros: New plane

Cons: Entertainment

Reviewed Mar 2019

review from
3.0

Cons: El vuelo más incómodo de mi vida. Ridiculo el espacio entre asientos fila 30.

Reviewed Mar 2019

review from
5.6

Cons: Seats too hard

Reviewed Mar 2019

review from
2.0

Pros: Nothing

Cons: That they could wait for me i lost the flight

Reviewed Mar 2019

review from
3.3

Pros: Price and luggage package

Cons: Very little space between seats, slow bag drop process

Reviewed Mar 2019

review from
4.0

Pros: The price was low.

Cons: Through the reservation website, at the last minute I paid extra to have a window seat. When I boarded, I didn’t have a window seat, so I paid for nothing. Flight was too warm. Only time I was able to get some sleep was when I turned my air blower full blast aimed at my face. Long and slow check-in.

Reviewed Mar 2019

review from
2.0

Cons: Will never fly with this airline, volaris charged me $60.00 for normal check in bag.

Reviewed Mar 2019

review from
6.5

Pros: How fast the actual flight was.

Cons: The accuracy of the departure information.

Reviewed Mar 2019

review from
4.0

Cons: I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible

Reviewed Mar 2019

review from
3.0

Pros: Changed seat easily.

Cons: Flight was late, little organization at gate, seats so small you hit the seat in front of you so never comfortable, no complimentary food and drink, extremely loud airplane noises throughout flight.

Reviewed Mar 2019

review from
3.6

Pros: Nothing to like.

Cons: Everything could be better.

Reviewed Mar 2019

review from
2.0

Pros: Nothing to like. Crew was unprofessional, rude, and no comfort in the flight.

Cons: Everything could be better. At least offer compliments coffee/sodas instead of charging for every little thing.

Reviewed Mar 2019

review from
2.0

Pros: Nothing really

Cons: Everything

Reviewed Feb 2019

review from
2.0

Pros: Nothing

Cons: Please turn on the AC it was horrible to be inside with the warm weather in Guadalajara

Reviewed Feb 2019

review from
2.0

Cons: The seats cannot recline and they won't even give a glass of water. I had to pay adittional 60usd for the documented baggage eventhough when I bought the ticket I filtered my search with flights with the documented bag included!!

Reviewed Feb 2019

review from

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