Staybridge Suites South Bend-University Area

The Hotel was nice with friendly staff. My Room was by stairways on third floor. From the time I checked in, until the time I left. My room shook like a track meet was going on in the hall way and above my room. From 9-2am the pounding was unbearable. Will not stay again.

It had ants all over the room

I have stayed at several Staybridge hotels in the past and always enjoy my stay. However, this hotel was similar in looks but it SMELLED like dirty gym socks. I had to buy a candle to put in my room because the smell was so overwhemlming.

Kitchen in room, breakfast, modern (not run down), a bunch of restaurants in walkable distance, not far off highway Via the app I reserved a room with two double beds, but got a room with one king and one pull out couch.

Was told that even though we had booked a double queen room they only had a one full bed room.

Our first room the a/c and the garbage disposal were not operating properly. Room smelled horrible because of food left over in disposal. Housekeeping should have caught this error and not let anyone check in that room until it was fixed.

hotel was average but prive line marketed as a suite with two rooms which wasn't the case. I ended up sleeping on a couch bed pull out next to the king which my dad used. Thought these were bedroom with living

Space available was generous. 1. Water is so soft, you don't feel clean after a shower. 2. Mattress was incredibly hard and the pillows were small and too soft with little form to them. 3. Breakfast, though generous, had rubber omelety things, soggy potatoes, overcooked sausage.

location compared to where we would be spending our time and the fact that there was a kitchenette the room was not very clean and the breakfast food was not very good at all. The pots in the kitchenette were not useable for anyone that cares about what they put in their body.

Hotel was very clean and nice. I was kept up for hours and hours. There was a loud party going on at the pool and I called management 3 times and nothing was done.

Nice facilities, modern and clean. Friendly staff. The hallways were very loud, all the way up until 11:00 PM. Lots of slamming doors, hollering, etc. Not necessarily the hotel's fault, but really diminished the overall experience.

The room was good, but they had plumbing issues. The hot tub was closed, pool dirty, and the bathroom in hallway was broken. Yes. There was 1 employee that was very rude, and needs a class in customer service. I will never stat at this Staybridge because of her!