Cons (-) I booked queen beds on your website, but the only queen bed room available when we arrived was smoking room. Very disappointing.
3 stars
Best Western Plus South Hill Inn
Photos of Best Western Plus South Hill Inn
Overview
Welcome to the Best Western Plus South Hill Inn! Conveniently located off Interstate 85 in South Hill, Virginia, our family-friendly hotel has recently completed a comprehensive renovation, offering guests a refreshed and modern stay. Nestled in Virginia’s picturesque Lake Country, the hotel provides easy access to stunning destinations like Lake Gaston and Lake Kerr. Explore the charm of South Hill with attractions such as the South Hill Model Railroad Museum, the Virginia S. Evans Doll Museum, and the Wildlife Exhibit at the restored South Hill Depot. History enthusiasts will enjoy The Tobacco & Farm Life Museum and the Colonial Theatre, among other local highlights. Our newly renovated guest rooms are thoughtfully designed for comfort and convenience, featuring microwaves, refrigerators, 50-inch flat-screen TVs with cable satellite channels, and complimentary high-speed wireless Internet. Whether traveling for business or leisure, guests can enjoy a host of amenities, including: - Outdoor Swimming Pool - Fitness Center - Business Services - Complimentary Full Hot Breakfast The Best Western Plus South Hill Inn is also conveniently located near notable sites such as The Boyd Tavern, Whittle’s Mill, and Prestwould Plantation. Corporate travelers will appreciate our proximity to the Microsoft Data Center, Southern Textiles, Pioneer Machinery, and BGF Industries. Experience exceptional service and unbeatable value at the Best Western Plus South Hill Inn. Reserve your stay today and enjoy everything our charming hotel has to offer!
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Amenities at Best Western Plus South Hill Inn
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
General
- Family rooms
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Hot tub
- Outdoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Children's high chair
- Complimentary breakfast
Parking and transportation
- Free parking
Fitness
- Fitness center
Reviews of Best Western Plus South Hill Inn
7.8
Good
404 verified ratings
Wonderful
165
Very good
57
Good
57
Okay
25
Fair
28
Mediocre
16
Poor
56
Summary of reviews
Guests say
Guests generally appreciated the location and some aspects of the staff, but there were significant complaints regarding cleanliness, with many rooms reported as dirty or having unpleasant odors. Service was also criticized, with instances of disinterest from staff. Overall, the hotel needs improvements in these areas to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
1 review
All reviews
Cons (-) Pool was not open for the summer. Under renovation.
Pros (+) Beds were comfortable, breakfast was good. Good to have shower due to high water level. Location is very close from highway.
Cons (-) The toliet was stucked so I had to call counter. They send me a plunger to fix it. There were no slippers. Sofas were not clean.
Pros (+) Location & staff were excellent! Lots of amenities & stores close by. The bed was extremely comfortable!
Cons (-) Something in the bathroom was leaking, but we were not able to determine the source. Found water on the floor twice. Heat was not working properly. We were not able to get it adjusted to a comfortable level. We checked in late, so wanted to get some sleep and not have to change rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Plus South Hill Inn?
Guests have praised the great breakfast and convenient location, making it a highly recommended stay.
Is the hotel easily accessible for guests with disabilities?
The hotel offers increased accessibility, including wheelchair accessibility and elevator access, to ensure a comfortable stay for all guests.
What are the main highlights of the hotel's location?
The hotel's location near stores and restaurants, as well as its proximity to Centennial Park and Parker Park, makes it a convenient and enjoyable choice for visitors.
How would you describe the cleanliness of the hotel?
Guests have mentioned the cleanliness of the hotel, with specific praise for the clean rooms and friendly staff.
When is the best time to visit Best Western Plus South Hill Inn?
The high season is in July, offering a great opportunity to enjoy the outdoor pool and other amenities. However, September is also a good time to visit for a comfortable and affordable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in September, which is mentioned as the low season. This could provide a more peaceful and relaxed experience.
Check Room Cleanliness
While many guests praised the cleanliness, some mentioned issues such as dirty floors and mold in the bathroom. It's advisable to check the room thoroughly upon arrival and report any issues to the staff.
Be Mindful of Noise
Some guests reported noise disturbances, including loud traffic and neighboring guests. Bringing earplugs or requesting a quiet room could help ensure a restful stay.
Verify Smoking Policy
A few guests noted encountering smoke-related issues, such as the smell of marijuana in the hallway. Confirming the hotel's smoking policy and requesting a non-smoking room may help avoid such inconveniences.
Confirm Breakfast Options
While many guests enjoyed the breakfast, some mentioned limited variety and issues with certain items. It may be helpful to inquire about the breakfast offerings and any ongoing maintenance that could affect the food service.
Double-Check Room Amenities
A few guests experienced issues with room amenities, such as malfunctioning faucets and air conditioning. It's advisable to ensure that all amenities are in working order upon check-in.
Inquire About Early Check-In
If you have time-sensitive plans, it's worth checking with the hotel about the possibility of early check-in, as some guests mentioned positive experiences with accommodating staff in this regard.
Consider Nearby Attractions
The hotel's proximity to Centennial Park and Parker Park makes it convenient for outdoor activities. Guests interested in exploring these attractions may find the location appealing.
Verify Payment Options
Some guests mentioned unexpected limitations on payment methods and additional charges. It's advisable to confirm payment options and any potential extra fees before booking or upon arrival.
Location
101 Thompson Street, South Hill, VA 23970
What's nearby
- Centennial Park1.2 mi
- Parker Park2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus South Hill Inn
Low season | June |
|---|---|
High season | September |
Average price (weeknight) | $153 |
Average price (weekend night) | $128 |
When to book a room at Best Western Plus South Hill Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
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Distance to city center | 1.4 mi |
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