Overview

DoubleTree by Hilton Southampton

Bracken Place, Chilworth, Southampton, SO16 3NG, United Kingdom
+44 238 070 2700

$89+

Overall guest ratings

7.7/10 Good
Based on 1,117 reviews

Review highlights

  • 8.0
  • 7.8
  • 6.0
  • 4.8

Good to know

  • Great reception
  • Professional service

Nearby

    Show all

    About

    Located just outside the city center, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to local business parks. We’re also just minutes from Southampton Airport and two large train stations, making getting around the city easy. Savor a DoubleTree chocolate chip cookie upon arrival and settle into your modern guest room or suite. All rooms feature a 32-inch LCD TV and WiFi access. Upgrade to a Deluxe room to enjoy extra space and additional amenities such as fluffy bathrobes and slippers, a welcome plate and a 1-hour extended checkout. Set on a hill, our hotel is located over five floors and features modern decor throughout. We’re nestled among a woodland backdrop, providing wonderful views and excellent photo opportunities for weddings and special events. Keep up your fitness routine in the 24-hour fitness center or simply relax on the terrace of our restaurant, Bracken Place, and take in the garden view. The cozy bar also offers the perfect spot to unwind with comfy sofas and a large screen TV. Highlights: -2 miles from Southampton International Airport -4 miles from Southampton city center -Business center and 14 meeting rooms for events with up to 200 people -Onsite restaurant and bar and 24-hour room service -24-hour fitness center

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    Hilton

    Amenities

    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • A/V equipment rental
    • Business center
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • 24 Hour Front Desk
    • Sauna
    • Fitness center
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,117 reviews
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.8 "78% said the booking process went smoothly."
    • 7.8 "Good breakfast."
    • 7.1 "Good location."
      9.2 "Easily accessible by car, said 92%."
    • 6.8 "Food is average."
      5.0 "The price was ok for 50%."
      5.2 "Only 52% were satisfied with the menu."
    • 6.4 "Average cleanliness."
      7.0 "70% said rooms were clean."
      5.2 "52% thought the cleanliness of the hotel was average."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.0 "50% said the architecture was not spectacular."
    • 4.8 "Value below average."
      4.7 "53% said the breakfast was too expensive."
      1.4 "86% said beverages were too expensive."
    • 3.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.7 "Disappointing wellness & sports facilities."
      3.2 "68% didn't like the fitness area."
    • 2.7 "Horrible pool."
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    Overall Rating

    7.7 Good
    Based on 513 reviews
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 7.2 "Good location."
      9.1 "Easily accessible by car, said 91%."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 6.4 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.2 "Value below average."
      4.4 "56% thought it was overpriced."
      4.5 "The price was too high for 55%."
    • 2.8 "Disappointing internet connection."
      4.4 "56% thought it was overpriced."
      2.3 "77% said the wifi quality was bad."
    • 2.6 "Horrible pool."
    • 2.4 "Disappointing wellness & sports facilities."
      2.7 "73% didn't like the fitness area."
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    Overall Rating

    7.4 Good
    Based on 335 reviews
    • 8.1 "Breakfast is good."
    • 7.6 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.1 "Good location."
    • 6.4 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.6 "Vibe was decent."
    • 5.3 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
    • 3.1 "Disappointing internet connection."
    • 3.0 "Horrible pool."
    • 2.8 "Disappointing wellness & sports facilities."
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    Overall Rating

    7.8 Good
    Based on 100 reviews
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 7.5 "Good location."
    • 6.6 "Food is average."
    • 6.1 "Average cleanliness."
    • 5.8 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.4 "Vibe was decent."
    • 5.3 "Average comfort."
    • 5.2 "Rooms are ok."
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    Overall Rating

    7.4 Good
    Based on 167 reviews
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 7.0 "Good location."
    • 6.5 "Average cleanliness."
    • 5.9 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.3 "Average comfort."
    • 5.2 "Vibe was decent."
    • 5.0 "Average value."
    • 5.0 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    • 3.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Good to know
    "Great reception"
    "Professional service"
    data provided by TrustYou

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