Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.7 "Management was excellent , said 97%." 9.5 "95% said thereception staff was great ." -
9.6 "Excellent breakfast."
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9.3 "Excellent value."8.0 "80% thought it was a
great value ." -
7.5 "Good location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%appreciated the closeness to the beach ." -
6.4 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." 6.2 "Only 62% thought thefurniture was functional ." 6.3 "For only 63%, thetv was ok ." -
5.3 "Vibe was decent."
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4.6 "Bad amenities."4.4 "56% thought the
building wasn't nice ." 2.0 "80%didn't like the architecture ." 0.6 "94% thought thefacilities needed updating ." -
3.6 "Internet is poor."2.2 "78% said the
wifi quality was bad ."
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 9.7 "Management was excellent , said 97%." 9.6 "96% said thereception staff was great ." -
9.4 "Excellent breakfast."
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9.4 "Excellent value."
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7.9 "Good location."
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7.0 "Nice rooms."7.8 "78% said the
beds were comfortable ." 8.0 "80% saidrooms were clean ." -
5.7 "Vibe was decent."
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4.4 "Bad amenities."4.1 "59% thought the
building wasn't nice ." 2.0 "80%didn't like the architecture ." 0.8 "92% thought thefacilities needed updating ." -
3.3 "Internet is poor."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.6 "Excellent breakfast."
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6.4 "Rooms are ok."
Overall Rating
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6.3 "Rooms are ok."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.6 "Excellent breakfast."
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9.2 "Excellent value."
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7.5 "Good location."
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5.9 "Rooms are ok."6.1 "Only 61% said
rooms were big enough ." -
5.3 "Vibe was decent."
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4.7 "Bad amenities."4.4 "56% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.7review from
Staff helpful and welcoming Parking arrangements a disappointment, low shower pressure, slightly shabby decor, noise of heating system from early hours. This would be ok as a 2 star but is a poor 4 star and I cant see how this is comparable to other 3 star hotels in the area.
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8.0review from
The nice proprietors
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6.7review from
The hotel is in a quiet location, close to the beach with parking, staff were polite and the room was clean and comfortable I expected a greater variety of food but what was available was good
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6.3review from
The friendly and helpful staff
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7.3review from
Awesome, fantastic, welcoming staff. This extended through from reception to managers who were hard working and extremely helpful. I may well need to stay in Southend again, and would return to this hotel without hesitation. My wife booked this hotel based on feedback from previous guests, and I was not disappointed. It's probably a bit pricey - but in view of the value, I would be prepared to ignore that in the future. You always get what you pay for, and this place is seriously good.
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6.4review from
The breakfast was really good (a lot of choise), and staff was nice and friendly and the location is very good. was noisy. In front of the hotel were few tables and chairs. Other guests were noisy, and we couldnt sleep.
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6.0review from
Comfortable room and substantial breakfast Bedroom furniture a little dated
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6.0review from
The staff attitudes towards visitor Yes our pravcy was invaded twice by the domestic and this really upset me.
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6.8review from
The staff were very friendly and helpful.
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8.0review from
The hotel was clean, warm and the staff friendly. The breakfast was outstanding. The location was ideal and we really enjoyed our stay 100% No not at all
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6.7review from
The hotel is in a quiet location, close to the beach with parking, staff were polite and the room was clean and comfortable I expected a greater variety of food but what was available was good
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7.3review from
Awesome, fantastic, welcoming staff. This extended through from reception to managers who were hard working and extremely helpful. I may well need to stay in Southend again, and would return to this hotel without hesitation. My wife booked this hotel based on feedback from previous guests, and I was not disappointed. It's probably a bit pricey - but in view of the value, I would be prepared to ignore that in the future. You always get what you pay for, and this place is seriously good.
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6.8review from
The staff were very friendly and helpful.
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4.7review from
Staff helpful and welcoming Parking arrangements a disappointment, low shower pressure, slightly shabby decor, noise of heating system from early hours. This would be ok as a 2 star but is a poor 4 star and I cant see how this is comparable to other 3 star hotels in the area.
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6.3review from
The friendly and helpful staff
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6.4review from
The breakfast was really good (a lot of choise), and staff was nice and friendly and the location is very good. was noisy. In front of the hotel were few tables and chairs. Other guests were noisy, and we couldnt sleep.
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6.0review from
Comfortable room and substantial breakfast Bedroom furniture a little dated
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6.0review from
The staff attitudes towards visitor Yes our pravcy was invaded twice by the domestic and this really upset me.
