Pros (+) Front desk staff were friendly
Cons (-) The bed linen had not been changed since last customer. Absolutely disgusting feeling to pull the sheets and see it loaded with hair of all sizes.
3 stars
Courtyard by Marriott Philadelphia Springfield
400 West Sproul Road, Springfield, PA 19064, United States
Springfield, PA
See location+1 610 543 1080Photos of Courtyard by Marriott Philadelphia Springfield
Overview
Located outside of Center City and minutes away from the Philadelphia International Airport, you will find the Courtyard by Marriott Springfield. Whether you are here on business or leisure, this is the perfect place for you as we are surrounded by an abundance of great shopping and restaurants. Our spacious patio provides a scenic venue to gather and relax. We also have complimentary parking, WiFi and safety deposit boxes at the front desk by request. You can access this area from the front lobby, near the Marriott Bistro. Our back patio is available only to guests dining at Tavola restaurant which is located right next door.
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Amenities at Courtyard by Marriott Philadelphia Springfield
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Pets not allowed
- Designated smoking area
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Coffee machine
General
- Seating area
- Sofa
- Telephone
- Storage available
Pool and spa
- Spa and wellness center
- Spa
- Pool
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- EV charging station
- Free parking
Media and entertainment
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Workspace
- Desk
Fitness
- Fitness center
Reviews of Courtyard by Marriott Philadelphia Springfield
8.1
Very good
145 verified ratings
Wonderful
60
Very good
35
Good
15
Okay
7
Fair
10
Mediocre
3
Poor
15
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with convenient access to amenities and outdoor activities. However, many expressed dissatisfaction with the cleanliness of the rooms and bathrooms, as well as the service from staff, citing issues such as unmade beds, rude front desk personnel, and inadequate responses to complaints. Overall, while the location and some amenities were praised, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
111 reviews
7.2 out of 10
12 reviews
7.6 out of 10
2 reviews
All reviews
Pros (+) The room was very nice, clean and cozy.
Cons (-) Woke up to no hot water in my room. Called the front desk and they sent up the maintaince person who had to check the boiler. They then proceeded to tell me they could not refund my stay because I made reservations off of expedia? Being inconvenienced already by not having hot water to shower for the day, I did not recieve a call back after checking out for accommodations
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a spa and wellness center, a fitness center, and a restaurant with a diverse menu and seating options.
How is the cleanliness of the hotel rooms?
Guests have praised the cleanliness of the rooms, with comfortable beds and a well-maintained property.
Is there free parking available at the hotel?
Yes, the hotel provides free parking, making it convenient for guests with vehicles.
When is the best time to visit the hotel?
The high season is in October, offering an ideal time to experience the hotel's location and amenities.
How is the customer service at the hotel?
Guests have highlighted the friendly and welcoming staff, with special mentions of helpful and professional service during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is mentioned as the low season.
Check Nearby Dining Options
The hotel is located near a restaurant and bar between the hotel and a country club, providing convenient dining choices.
Be Mindful of Renovations
Some guests reported ongoing renovations, so it's advisable to inquire about the status and potential disruptions before booking.
Verify Room Amenities
Some guests mentioned issues with room amenities such as the lack of a microwave or a shortage of outlets, so it's advisable to confirm these details before your stay.
Be Aware of Potential Noise
Some guests reported noise disturbances, including from nearby parties and renovation activities, so it's advisable to inquire about potential noise issues before booking.
Double-Check Room Cleanliness
While many guests found the rooms clean and comfortable, some reported issues with cleanliness, such as dirty elevators and unclean showers, so it's advisable to double-check the room's condition upon arrival.
Inquire About Breakfast Options
Some guests were disappointed by the lack of complimentary breakfast, so it's advisable to inquire about breakfast options and associated costs before your stay.
Consider Proximity to Local Attractions
The hotel's proximity to a college and outdoor activities was appreciated by some guests, making it a convenient choice for certain types of stays.
Check for Special Services
Some guests praised the friendly and accommodating staff, highlighting instances of exceptional service during their stay.
Location
400 West Sproul Road, Springfield, PA 19064
What's nearby
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Philadelphia Springfield
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $194 |
Average price (weekend night) | $271 |
When to book a room at Courtyard by Marriott Philadelphia Springfield
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SpringfieldGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Philadelphia |
Distance to airport | 6.7 mi |
Everything you need to know for your stay in Springfield
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