|"Amazing room for amazing price."||(in 170 reviews)|
|"Comfortable beds and comforter!"||(in 65 reviews)|
|"Our room was absolutely wonderful!"||(in 150 reviews)|
|""It is a terrible hotel, very dirty!""||(in 38 reviews)|
|"Hotel charges $30 for parking."||(in 54 reviews)|
|"Hotel front desk staff not resourceful."||(in 16 reviews)|
|room was nice||in 408 reviews|
|great location||in 262 reviews|
|get into our room||in 259 reviews|
|friendly staff||in 204 reviews|
|nice hotel||in 162 reviews|
|self parking||in 143 reviews|
|bed was very comfortable||in 130 reviews|
|front desk||in 101 reviews|
|soaking tub||in 52 reviews|
|busch stadium||in 45 reviews|
|westin||in 21 reviews|
|cardinals game||in 20 reviews|
|double queen||in 7 reviews|
|st louis||in 4 reviews|
The room was spacious, nice bathroom and great location.
When we arrived there were 16 people in line and only one person working the front desk and it was taking at least 5 minutes to check in each person. We arrived at 3 pm when check in begins and there was only one staff member. Even if people in line were couples that would have been a 40 minute wait. We left and came back to check in later where we still had a short wait. Both yesterday and today there was only one working elevator. We were on the 4 floor. We waited 20 minutes for an elevator. Every time it stopped on our floor it was packed full with no extra space for us to get on. This was all a violation of the code to only have 2 people on the elevator at a time due to covid. We attempted to take the stairs but all the stairs we found would only go as far as the 2nd floor and if we went to the first floor it was an emergency exit only and had a warning that the alarm would sound. So again we were stuck waiting for an elevator that we couldn’t get. I finally called the front desk and asked if there was a set of stairs that didn’t lead to an emergency exit and explained our situation. They looked at a map and provided us directions to a stairwell that went to the first floor. We were met with a very hazardous stairwell that was blocked. But we finally managed to fins a way out of the building more than 30 minutes later! This was completely unacceptable.
High ceilings and plenty of space in the room. Extra large bathroom as well. Very nicely decorated. Noon checkout.
You should be able to afford insulation with your prices.
The rooms are very nice, clean, spacious, and comfortable. The bathroom specifically was lovely and very clean.
There was a wedding booked downstairs and the music was so loud you could not sleep. When we complained we were told "You're not the only guest who've complained, hopefully it's over soon". That is not a solution and im sure not the first time that has been a problem for guests. I didn't book there to sit up until 11, I won't be back.
Possibly one of the best places I've stayed in stl.
The room was very nice and the bathroom was amazing.
You Pay for Location
Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags.
Food options were pricey - especially in-room. No hot tub (was really hoping for this esp after long days during biz trip and when cold out). Fitness Center has nice footprint and facilities but could be better equipped (more weight options - less cardio machines). They tried charging me for parking ($20) even though I arrived via Uber & told them I had no need for their parking services when I checked in the night before.
there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying
We loved thw beds! We just wanted to slunber. Loved the spa bathroom. LIked having a robe. Good food. Nice tv. Spacious room! We felt special. This was a staycation for me and my senior mom. She enjoyed herself immensely.
There was a high pitched humming noise, like from something mechanical, coming from outside the room. It wasn't too loud, but you could hear it. I don't know if it was the hotel itself, or noise from the street. We were on a higher floor as well.
Nice Hotel but not inclusive
Nicely appointed rooms and great location to Busch Stadium.
There are too many extras that the customer has to pay for. The Internet was $12.00 per day and the cost for drinks and food in the hotels restaurant were not a good value at all. We found ourselves going to the Hilton, just a block away, for these amenities.
old average accomadation
difficult communication a change of date I actually paid twice for a room!! Oh well!
Bed was comfortable. Big rooms and nice rain shower.
Nearby bridge construction makes it difficult to access. Said bar was closed when there were still people in it. Took forever to check out - one agent to handle phones and checkout. Then I needed change for a valet tip so skipped the front desk and asked the restaurant - took over 5 minutes to finally get my change. Staff all friendly and tried to be helpful but the actual result was frustrating.
Stay here often
We stay at this hotel a few times a year. It's clean. The rooms are huge. And the beds are comfortable. We will almost certainly stay here again.
The cleaning staff was very aggressive in there multiple attempts to enter the room while we slept in till about 10. And then while we were showing and getting ready to leave. Needless to say it was uncomfortable and frustrating. There was also construction at the entrance of the hotel this time during our stay. The room was loud. And the street and sidewalks were a mess.
They gave us a very nice clean room on the top floor overlooking the stadium and arch. Bathroom had a decent sized bathtub!
Downtown location means that you will pay at least $20 per night for parking! Hallway noise seemed to come in a bit louder than in other places I've stayed.
The Westin St Louis is a luxurious four-star hotel located in the historic Cupples Station district of downtown St. Louis. The Gateway Arch is less than two miles from the hotel while Busch Stadium is half a mile away. Both the Muny amphitheater and Saint Louis University are less than a five-minute drive from the hotel. This centrally located hotel is 13 miles from Lambert-St. Louis International Airport and offers 255 guestrooms and suites.
Rooms offer a king bed or two queen beds and some rooms include access to the hotel lounge. The guestrooms are large with eight-foot-high ceilings and include a refrigerator or an in-room refreshment center. There are flat-screen televisions as well as high-speed wireless Internet access for guests use. Rooms include coffee makers, chairs, alarm clocks, safes, desks, and an iron and ironing board. Private bathrooms come with robes, hairdryers, and oversized bathtubs with separate showers.
Quattro Trattoria + Pizzeria is the on-site restaurant and offers casual Italian dining options. Guests can enjoy classic pasta dishes, handmade pizza, and other meals made with simple ingredients. There is a convenience store at the hotel which offers snacks, drinks, and other necessities. A buffet breakfast and full American breakfast are also available for an extra cost.
Guests will be in a location with attractions right down the street with options like the Cardinals Hall of Fame and Museum, City Garden, and Jefferson National Expansion Memorial Park. Central Public Library, Old Cathedral, National Blues Museum, and Field House Museum are also in a short distance of the Westin St Louis.
based on 835 reviews
Policies vary by room type and provider.
Guests with existing The Westin St. Louis reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin St. Louis for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin St. Louis is located at 811 Spruce Street in Downtown, 0.3 miles from the center of St. Louis. Busch Stadium is the closest landmark to The Westin St. Louis.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin St. Louis.
No, The Westin St. Louis does not offer free Wi-Fi.
No, The Westin St. Louis does not offer free parking.
No, The Westin St. Louis does not offer free airport shuttle service.
The Westin St. Louis is 13 miles from Lambert-St Louis. The Westin St. Louis is 21.3 miles from Belleville.
Yes, The Westin St. Louis is a pet-friendly hotel.
No, The Westin St. Louis does not have a pool onsite.
The Westin St. Louis has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.