Guest reviews
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All Reviews
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Solo
Overall Rating
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8.8 "Location is great."9.4 "94%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." 10.0 "100% said therecreation staff was great ." -
7.2 "Good breakfast."
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5.4 "Average amenities."5.3 "53% thought the
building was acceptable ." -
5.2 "Vibe was decent."6.7 "Only 67% thought, the
hotel was stylish ." -
4.8 "Rooms are not good."1.4 "86%
complained about the bathroom ." 4.5 "55% saidrooms were dirty ." 1.3 "87% thought they werepoorly maintained ." 2.3 "77% saidrooms were small ." 1.4 "86% hadproblems with the shower ." 0.1 "99%criticized the small bathroom ." 1.9 "For 81%, therooms looked old ." 1.0 "90% said thebathroom was dirty ." 4.5 "55% weredisappointed with the minibar ." 3.1 "69% foundproblems with the furniture ." 3.4 "66% wereunsatisfied with the kitchenette ." 0.5 "Air conditioning was criticized by 95%." 3.2 "68% thought thetv was sub-standard ." -
4.6 "Not very clean."4.5 "55% said
rooms were dirty ." 4.5 "55% thoughtit was rather dirty ." 1.0 "90% said thebathroom was dirty ." 3.5 "Dirty pool , said 65%." -
4.5 "Internet is poor."
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4.2 "Value below average."
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3.5 "Not very comfortable."2.3 "77% said
rooms were small ." 0.1 "99%criticized the small bathroom ." 1.4 "86% thought it wastoo noisy ." 0.5 "Air conditioning was criticized by 95%."
Overall Rating
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8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." -
8.7 "Location is great."9.5 "95%
liked the proximity to sightseeing ." -
6.9 "Breakfast is mediocre."6.7 "
Breakfast prices were ok , according to 67%." -
5.2 "Average amenities."5.1 "51% thought the
building was acceptable ." -
4.8 "Vibe wasn't good."2.4 "76%
criticized the unstylish hotel ." -
4.6 "Internet is poor."
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4.4 "Not very clean."4.2 "58% said
rooms were dirty ." 4.7 "53% thoughtit was rather dirty ." 1.0 "90% said thebathroom was dirty ." -
4.4 "Rooms are not good."1.4 "86%
complained about the bathroom ." 4.2 "58% saidrooms were dirty ." 1.1 "89% thought they werepoorly maintained ." 2.3 "77% saidrooms were small ." 1.6 "84% hadproblems with the shower ." 0.1 "99%criticized the small bathroom ." 1.8 "For 82%, therooms looked old ." 4.6 "54% weredisappointed with the minibar ." 3.2 "68% foundproblems with the furniture ." 1.0 "90% said thebathroom was dirty ." 3.1 "69% thought thetv was sub-standard ." 3.4 "66% wereunsatisfied with the kitchenette ." -
4.3 "Pool is below average."
Overall Rating
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8.5 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." -
8.3 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.3 "Good breakfast."
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5.1 "Vibe was decent."6.8 "68% thought the
atmosphere was somewhat friendly ." -
4.8 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 1.3 "87%complained about the elevator ." -
4.5 "Not very clean."4.4 "56% said
rooms were dirty ." -
4.4 "Rooms are not good."1.5 "85%
complained about the bathroom ." 2.0 "80% saidrooms were small ." 1.5 "85% thought they werepoorly maintained ." 4.4 "56% saidrooms were dirty ." 2.2 "For 78%, therooms looked old ." 0.1 "99%criticized the small bathroom ." 4.6 "54% weredisappointed with the minibar ." 1.5 "85% hadproblems with the shower ." 3.7 "63% wereunsatisfied with the kitchenette ." 3.6 "64% foundproblems with the furniture ." -
4.2 "Internet is poor."4.7 "53% thought it was
overpriced ." 3.9 "61% said thewifi quality was bad ." -
3.6 "Value below average."4.7 "53% thought it was
overpriced ."
Overall Rating
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8.8 "Location is great."
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8.5 "Great service."9.2 "92% found the
staff to be very friendly ." -
4.8 "Rooms are not good."
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3.7 "Not very comfortable."
Overall Rating
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8.8 "Location is great."
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8.2 "Great service."9.0 "90% found the
staff to be very friendly ." -
7.3 "Good breakfast."
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4.9 "Rooms are not good."1.5 "85%
complained about the bathroom ." 4.3 "57% saidrooms were dirty ." 1.1 "89% thought they werepoorly maintained ." -
4.6 "Value below average."
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4.5 "Not very clean."4.3 "57% said
rooms were dirty ." -
3.7 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
Location was great The water pressure was horrible in the shower, and our bed was not comfortable at all
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5.4review from
Room 1230 has a wonderful view of Busch stadium. Terrible pillows. The staff had issues with our reservation. They had a notation in computer to charge the room to an AmEX. We don't have an AmEX. The room was overpriced.
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8.5review from
Great view of the stadium! Breakfast buffet was delicious! East tower elevators had long wait time.
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10.0review from
Very friendly staff
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4.0review from
Location only good thing Parking not included and rooms smelled weird and some of staff were very rude! Not worth the price we paid!
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9.7review from
Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good! The elevators, though usually efficient, were occasionally slow. It was also a bit difficult to regulate the temperature of the room.
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9.7review from
The rooftop bar was amazing! Everything was great!
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10.0review from
So close to everything downtown, but the hotel is also very nice--they are not trading a nice place to stay for just the location. And the place was very popular, people enjoying the lobby and going up to rooftop bar, even though the Cardinals were out of town.
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8.2review from
The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative. The only cons I have about this hotels is the elevator w/ the keypads were always backed up, there is no free wi-fi, & the rooms didn't have a fridge. Other than that the hotel was nice.
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6.5review from
Our room was small but comfortable. Staff was very friendly and helpful. The view was great--we overlooked Busch Stadium. The location was also perfect for walking around downtown St. Louis. For a really spectacular view, head to 360, but be forewarned, you can't get there without the assistance of staff. We tried and wandered aimlessly. We did not utilize the gym or pool, but they looked nice. The shower was awful. When going away for whatever reason or for however long, it is imperative to have a decent shower. Our hotel shower had low pressure, a weak stream, and we didn't feel clean afterwards. When we got home, the first thing we did was take a nice hot shower. r The hotel seems to have updated everything but the rooms. The Market Bistro was very pleasant; all staff was more than friendly and accommodating. There wasn't a bartender behind the lobby bar, so we couldn't just grab a quick drink there; we'd have to go into the Market Bistro. Also, if you need anything such as deodorant, a toothbrush, or a nail clipper, you won't be able to get these in the gift shop. Slim pickings down there. We left for all of our meals, cocktails, and any forgotten items.
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6.5review from
Elevators are horrible in the east tower 1 is only used for the bar on the roof..it took us 20 minutes to get an elevator from our room on the 9th floor to the lobby because the elevators available to guests staying at the hotelweree full everytime
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7.4review from
Location and roof top bar. Didnt have hot tub working at pool. Pricry.
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10.0review from
The staff were very friendly and helpful...loved the views from my room and the bed was extremely comfy
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9.6review from
Location, location, location!! It's easy to hit the ballgames at Busch stadium which we did and do the wonderful restaurants in the neighborhood. Views even from our lower 4th floor were exceptionally good. One big surprise was how well our heating/cooling unit didn't need to run very much which aided a nice night of quiet. The bonus we didn't expect was the rooftop night spot 360 appropriately named. What a wonderful gathering spot. Great food up til 11pm. It's great watching the Cardinals game from way up over center field and then the fireworks afterwards. This was a wonderful experience. As one would expect for the money the service was exceptionally good and doting. Our first experience with digitally programmed elevators as well. It was an embarrassment for a hotel of this price range to have the bathroom door get stuck against the front of the toilet. Oh well, can't have everything. in addition there was a musty smell reminiscent of too much humidity for too long in the room.
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10.0review from
the check in was a breeze, the staff was helpful from the time we drove up and through out the stay, the room was very clean they changed the coffee from the last time we stayed - change it back
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8.6review from
Close to stadium. Close parking garage. Valet was full.
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6.6review from
The location is the best, and access to the 360 bar was nice. Room was not completely clean when we got there, and wasn't turned down second day we were there.
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4.3review from
The view, that's it... Everything else mediocre at best.. Tub, sink , and toilet all had hair on them. The heat for the room was uncontrollable, even with the wall unit off , the heat was still on and off. The elevator seemed to confuse everyone, even the bellman took us to the 25 th floor before making several stops going back down we had to get off on a wrong level and switch elevators to get to our room! Went to the vending machine on the 12 floor where I selected a water and received a diet cola from the machine. For $17 a person breakfast buffet I would expect a lot more that what was there, potatoes not cooked all the way.
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8.5review from
Great view of the stadium! Breakfast buffet was delicious! East tower elevators had long wait time.
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10.0review from
Very friendly staff
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9.7review from
Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good! The elevators, though usually efficient, were occasionally slow. It was also a bit difficult to regulate the temperature of the room.
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9.7review from
The rooftop bar was amazing! Everything was great!
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10.0review from
So close to everything downtown, but the hotel is also very nice--they are not trading a nice place to stay for just the location. And the place was very popular, people enjoying the lobby and going up to rooftop bar, even though the Cardinals were out of town.
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8.2review from
The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative. The only cons I have about this hotels is the elevator w/ the keypads were always backed up, there is no free wi-fi, & the rooms didn't have a fridge. Other than that the hotel was nice.
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10.0review from
The staff were very friendly and helpful...loved the views from my room and the bed was extremely comfy
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9.6review from
Location, location, location!! It's easy to hit the ballgames at Busch stadium which we did and do the wonderful restaurants in the neighborhood. Views even from our lower 4th floor were exceptionally good. One big surprise was how well our heating/cooling unit didn't need to run very much which aided a nice night of quiet. The bonus we didn't expect was the rooftop night spot 360 appropriately named. What a wonderful gathering spot. Great food up til 11pm. It's great watching the Cardinals game from way up over center field and then the fireworks afterwards. This was a wonderful experience. As one would expect for the money the service was exceptionally good and doting. Our first experience with digitally programmed elevators as well. It was an embarrassment for a hotel of this price range to have the bathroom door get stuck against the front of the toilet. Oh well, can't have everything. in addition there was a musty smell reminiscent of too much humidity for too long in the room.
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10.0review from
the check in was a breeze, the staff was helpful from the time we drove up and through out the stay, the room was very clean they changed the coffee from the last time we stayed - change it back
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8.6review from
Close to stadium. Close parking garage. Valet was full.
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6.5review from
Location was great The water pressure was horrible in the shower, and our bed was not comfortable at all
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5.4review from
Room 1230 has a wonderful view of Busch stadium. Terrible pillows. The staff had issues with our reservation. They had a notation in computer to charge the room to an AmEX. We don't have an AmEX. The room was overpriced.
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4.0review from
Location only good thing Parking not included and rooms smelled weird and some of staff were very rude! Not worth the price we paid!
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6.5review from
Our room was small but comfortable. Staff was very friendly and helpful. The view was great--we overlooked Busch Stadium. The location was also perfect for walking around downtown St. Louis. For a really spectacular view, head to 360, but be forewarned, you can't get there without the assistance of staff. We tried and wandered aimlessly. We did not utilize the gym or pool, but they looked nice. The shower was awful. When going away for whatever reason or for however long, it is imperative to have a decent shower. Our hotel shower had low pressure, a weak stream, and we didn't feel clean afterwards. When we got home, the first thing we did was take a nice hot shower. r The hotel seems to have updated everything but the rooms. The Market Bistro was very pleasant; all staff was more than friendly and accommodating. There wasn't a bartender behind the lobby bar, so we couldn't just grab a quick drink there; we'd have to go into the Market Bistro. Also, if you need anything such as deodorant, a toothbrush, or a nail clipper, you won't be able to get these in the gift shop. Slim pickings down there. We left for all of our meals, cocktails, and any forgotten items.
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6.5review from
Elevators are horrible in the east tower 1 is only used for the bar on the roof..it took us 20 minutes to get an elevator from our room on the 9th floor to the lobby because the elevators available to guests staying at the hotelweree full everytime
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4.3review from
The view, that's it... Everything else mediocre at best.. Tub, sink , and toilet all had hair on them. The heat for the room was uncontrollable, even with the wall unit off , the heat was still on and off. The elevator seemed to confuse everyone, even the bellman took us to the 25 th floor before making several stops going back down we had to get off on a wrong level and switch elevators to get to our room! Went to the vending machine on the 12 floor where I selected a water and received a diet cola from the machine. For $17 a person breakfast buffet I would expect a lot more that what was there, potatoes not cooked all the way.
