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With a stay at Hilton St. Louis at the Ballpark, you'll be centrally located in St. Louis, steps from Old Courthouse and minutes from Busch Stadium. This hotel is within close proximity of Gateway Arch and America's Center Convention Complex. Make yourself at home in one of the 670 air-conditioned rooms featuring flat-screen televisions. Wireless Internet ac...
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With a stay at Hilton St. Louis at the Ballpark, you'll be centrally located in St. Louis, steps from Old Courthouse and minutes from Busch Stadium. This hotel is within close proximity of Gateway Arch and America's Center Convention Complex. Make yourself at home in one of the 670 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as multi-line phones with voice mail. Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional amenities include wireless Internet access (surcharge), gift shops/newsstands, and shopping on site. Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. Parking (subject to charges) is available onsite.
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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Designated smoking area, Express check out, Gift shop, Hot tub, Laundry facilities, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (indoor), Restaurant, Room service, Safe, Sauna, Wheelchair accessible | ||
| Activities | Casino, Fitness center | ||
| Services | A/V equipment rental, Business center, Car rental, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services | ||
| Internet | Internet, WiFi | ||
| Policy | Pets allowed | Landmarks |
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Star Ratings
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Good, 2,021 reviews across the web | ||
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| Service | 94% found the | |
| Nightlife | 91% | |
| Hotel Cleanliness | 82% thought | |
| Reception | 75% said the | |
| Breakfast | 72% found the | |
| Room Cleanliness | Only 58% said | |
| Price | Price is too high. It had 52% negative mentions. | |
| Old/New Facilities | 52% thought the | |
| Old/New Room | For 56%, the | |
| Entrance Area | For 60%, the | |
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Good 7.7,
Overall rating out of 209 
reviews
reviews
Excellent 10.0
Feb 28 2014
Very Friendly staff! Starbucks in the hotel was awesome and having a parking garage so close made it very simple to come and go. Not to mention the 360 bar on top was a great experience and made for great pictures.
Not at all. The elevators were different but, nothing to get up in a uproar about.
Okay 6.0
Feb 25 2014
LOCATION
HAD TO PAY FOR PARKING AND IT WAS NOT CLOSE
WEIRD ELEVATORS THAT YOU ALWAYS HAD TO WAIT A LONG TIME FOR
Okay 5.0
Feb 24 2014
There were a lot of people there due to several conferences
Spider in room and no toilet paper. Parking is very expensive.
Excellent 10.0
Feb 13 2014
The location is perfect!
No problems at all
We love coming to St Louis and staying at the Hilton!
Excellent 10.0
Jan 23 2014
Quietness of the room and the working space. Everything for my computer was right there.
I still didn't like the charge for internet.
Mediocre 3.0
Jan 21 2014
The location
I'd stayed here before, and it was a knockout! 10/10 easily. Given that, I stayed here on my wedding night, and would've rated the experience more like a 4/10. This most recent stay was worse still, not an easy feat if you think about it-I won't be back.
The elevators are a huge issue in the east tower. The problem is that they impact more than just how long it takes you to get to your room (luggage, room service. etc). We literally took the stairs every time, other than checking out (carrying several bags). We checked in (exhausted) at 10:30pm, and it was 11:50 before they brought our luggage up. Noisy neighbors, I understand the hotel can't help other peoples' actions. But it took two calls, and more than an hour before a hotel staff member addressed our concerns with our floormates. Ran out of hot water in the shower. (Seriously, Hilton?) Dated room. Our first stay there, the room was very modern & updated: Colors, baseball-rela...
Excellent 9.0
Jan 6 2014
Location was GREAT!
Only valet parking...the Crowne Hotel down the street validates at the Mansion House for their patrons $8/ day....public parking otherwise is $18/day and valet Parking is $25/day
Excellent 9.0
Dec 6 2013
Amber at reception was wonderful. The lady that delivered my in room dining twice was so very pleasant. Entry Valet & Doormen were cheerful & eager to assist me, denoting I walked with a cane & had two heavy luggage pieces. (Their service excellent!)
1. Men at elevators more concerned with personal issue talk than greeting guests. Asked my floor #, punched into keypad & turned to continue conversation. Wished for assist with my cane & bags. 2. Mirror in bath missing pieces. 3. Wood stain old/faded
The Hilton at the Ball Park can be quite busy and filled with excitement because of its very location. The staff seem well prepared to handle the incoming guests amd the reception personnel are obviously well trained amd good natured to keep up with the guest checking in or out. The facility has known area specialty shoppes like Starbuck's Coffee and Imo's Pizza within the facility that are obviously a hit with the guests. Local food fare ...
Okay 6.0
Dec 5 2013
decor...valet staff...proximity of restaurants
put in a filthy (bathroom) room had to request a change...second room clean but hvac unit roared like a truck & room stayed cold during entire stay
hotel showing signs of age...windows let cold air pour in...hvac unit roared like a truck & never shut off...valet & bell staff were excellentProvided by VFM Leonardo, Inc.
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10
Star Rating
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Hilton St. Louis at the Ballpark
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