Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "World class service."9.2 "92% thought the
service was very professional ." 10.0 "100% said thereception staff was great ." 7.2 "72% found therestaurant service to be one of the best ." -
8.8 "Location is great."10.0 "
City centre within easy reach , said 100%." -
8.5 "Comfort level is high."9.6 "96% thought
rooms were spacious ." 8.0 "80% said thebeds were comfortable ." -
8.2 "Rooms are great."9.6 "96% thought
rooms were spacious ." 9.0 "90% thought theview was good ." 8.0 "80% said thebeds were comfortable ." 8.3 "83% saidrooms were clean ." 10.0 "100%enjoyed the balcony ." -
5.9 "Breakfast is mediocre."
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3.6 "Value below average."1.8 "82% said the
breakfast was too expensive ."
Overall Rating
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9.3 "World class service."9.0 "90% thought the
service was very professional ." 10.0 "100% said thereception staff was great ." 7.6 "76% found therestaurant service to be one of the best ." -
8.9 "Location is great."10.0 "
City centre within easy reach , said 100%." -
8.6 "Comfort level is high."9.4 "94% thought
rooms were spacious ." 8.4 "84% said thebeds were comfortable ." -
8.5 "Rooms are great."9.4 "94% thought
rooms were spacious ." 9.1 "91% thought theview was good ." 8.4 "84% said thebeds were comfortable ." -
6.5 "Vibe was decent."
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5.6 "Breakfast is mediocre."
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3.1 "Terrible value."1.1 "89% said the
breakfast was too expensive ."
Overall Rating
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9.3 "World class service."
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8.9 "Location is great."
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8.6 "Comfort level is high."9.6 "96% thought
rooms were spacious ." -
8.4 "Rooms are great."9.6 "96% thought
rooms were spacious ." -
6.3 "Breakfast is mediocre."
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4.1 "Value below average."
Overall Rating
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9.3 "World class service."
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8.9 "Location is great."
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8.6 "Comfort level is high."9.6 "96% thought
rooms were spacious ." -
8.1 "Rooms are great."9.6 "96% thought
rooms were spacious ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
High-class hotel with big, well furnished rooms each with a balcony. It's right in the town but walkable from railway station. Good breakfast. It is not cheap.
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6.3review from
I liked the location to see Stein am Rhein. The stay was also verz comfortable and the breakfast was delicious. We came to the hotel around 1:00 after a long flight to Zurich. The receptionist was less than helpful saying that it was a "pity" that our room would not be ready until check-in time at 4:00. They were not busy and he did not check to see if even one room was ready for our 80 year old mother to rest. It was impersonal and in poor taste. He also offered coffee and then added it to the bill at 4.50 euro per cup.
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5.4review from
The room was comfortable and clean, espresso machine in the room The swiming pool is very small
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7.6review from
Superb luxury hotel in a charming small town. Beautiful room with balcony and a small bar with sink for making coffee etc. Very comfortable. Food is of a very high standard but inevitably expensive. It would be difficult to criticise such a well-apponted and well-run hotel, with such helpful staff.
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6.4review from
Very comfortable and spacious rooms - location is very special and the town very accessible I was surprised by the lack of manners displayed by a senior member of staff at reception - the one night stay was not cheap and there was a distinct lack of appreciation for my business - also beware the mini-bar - I am happy to pay mini-bar prices but the quality of the products was sub-standard - and 21 swiss francs for a sub-standard glass of proseco is not palatable
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8.0review from
Hotel elegancy & site Price expensive
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7.2review from
Being next to the water of the Rhein Access to the hotel garage a bit complicated
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7.6review from
Beautiful location. The town is delightful and quaint. Excellent restaurants, although a bit pricey.
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5.2review from
The room was large and clean. We had a room facing the street and it was noisy.
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5.6review from
Big room, good facilities Room service and restaurant close oddly early therefore if you want to have something to eat at 10pm for example you have to ask for a sandwich or a salad at the bar
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7.3review from
High-class hotel with big, well furnished rooms each with a balcony. It's right in the town but walkable from railway station. Good breakfast. It is not cheap.
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7.6review from
Superb luxury hotel in a charming small town. Beautiful room with balcony and a small bar with sink for making coffee etc. Very comfortable. Food is of a very high standard but inevitably expensive. It would be difficult to criticise such a well-apponted and well-run hotel, with such helpful staff.
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7.2review from
Being next to the water of the Rhein Access to the hotel garage a bit complicated
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7.6review from
Beautiful location. The town is delightful and quaint. Excellent restaurants, although a bit pricey.
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6.3review from
I liked the location to see Stein am Rhein. The stay was also verz comfortable and the breakfast was delicious. We came to the hotel around 1:00 after a long flight to Zurich. The receptionist was less than helpful saying that it was a "pity" that our room would not be ready until check-in time at 4:00. They were not busy and he did not check to see if even one room was ready for our 80 year old mother to rest. It was impersonal and in poor taste. He also offered coffee and then added it to the bill at 4.50 euro per cup.
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5.4review from
The room was comfortable and clean, espresso machine in the room The swiming pool is very small
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6.4review from
Very comfortable and spacious rooms - location is very special and the town very accessible I was surprised by the lack of manners displayed by a senior member of staff at reception - the one night stay was not cheap and there was a distinct lack of appreciation for my business - also beware the mini-bar - I am happy to pay mini-bar prices but the quality of the products was sub-standard - and 21 swiss francs for a sub-standard glass of proseco is not palatable
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5.2review from
The room was large and clean. We had a room facing the street and it was noisy.
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5.6review from
Big room, good facilities Room service and restaurant close oddly early therefore if you want to have something to eat at 10pm for example you have to ask for a sandwich or a salad at the bar
