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convenience to adjacent airport on arrival we were advised that the restaurant was closed for breakfast/lunch/dinner ! this is unacceptable for a 5-star hotel. furthermore, the only nearby food-facility was in the departure-zone of the adjacent airport, after passing through the security-check. not happy !!
For just two night, it works good to achive a positive experience.
nice all new great hotel The heating wasn't working, they explained that some room still has difficulties because is the new side of the hotel
Very fresh, nice rooms. Beds where fantastic!
Front desk Staff & maintanance staff were very helpful. Location was perfect for me - right next to the airport and train station. the restaraunt staff and breakfast staff weren't very helpful/approachable.
Excellent standard, excellent service, superior design I have no reservations
Modern clean rooms and very comfortable beds. Pleasant helpful staff even at 4.00am! Convenient for the airport. Restaurant slightly overpriced.
Location, if you have the flight early in the morning. Also, quite good design and overall feeling
One minute on foot from the airport
Dinner was very good
To be a better buisinesshotel they should have a bigger "writingtable" in the room.The internet should have been free. If they have costs near the price of the telecard, put it on the roomprice.
convinient location only sampoo available in the bathroom
I was only at the hotel for about 5 hours as I had a late arrival and an early flight, but the room was clean and presentable. Breakfast started at 5 which was a little tight for a 0615 flight.
There is coffe machine at hall and even ice cream machine (but unfortunately it worked only first day of our stay) Our flight was at 0600 in the morning and we asked for a taxi in the evening day before but taxi came 20 minutes late. Of course this is fault of the hotel but it happenned.
The room was clean, the management very helpful and the breakfast was excellent! For the price we were very happy with our stay at the Quality Hotel.
had a place where to sleep it wasnt clean and the room was in very poor condition
Staff was helpful. Good breakfast. No airport shuttle. Very basic amenities (e.g. no soap in the room).
Location close to airport.
convenient to airport & staff very nice and helpful
Cheaper than other hotels in the area (found by Google search). Good breakfast. Convenient location. Unattractive external appearance of building. No tea making facilities in room. No airport bus.
Really good breakfast (not the very best but still on the absolute top of the spectrum). Helpful and friendly staff. Long way from city of Trondheim. Quite good connections though despite the off-placement of the hotel.
sleep toilet seet was not fast
Check-in staff was helpful and friendly. Was able to walk from train stop & to airport on a nice bike path. Supper buffet at restaurant was adequate. Not sure if this qualifies as a 'not like' but there was no gift shop at the hotel and I'd hoped to get a Norwegian-made gift for my fiance for his birthday. However, even though the shopping center next door to the hotel was small I found something nice and Norwegian made at the sports shop which I know he'll appreciate & use.
Excellent staff who went beyond to satisfy my needs.
Very close to the airport - 10min walk
Close to Airport for one night on business trip
Location The restaurant staff could have been more service minded. Very poor selection of vegetarian food. When asked the waitress did not know if the pasta dish was vegetarian or not and I had to ask her to check (perhaps she expected me to starve instead). My husband had finished his food long before mine arrived. The bedroom was also small and cramped for a double room.
Value for money. Proximity to the airport. Very friendly and helpful staff. The transport to the hotel was very expensive from the airport (and bus not reliable) - only a 10 minute walk but in the rain with luggage not pleasant. A hotel courtesy bus or even if a charge would be appreciated and improve the service dramatically. And you soon have to compete with a Raddisson being built at the airport.
nearby the airport