Great location, horrible beds
Awesome location in the center of the city. Easily accessible by train or foot. Great restaurants, shopping, and sights nearby. Breakfast is big with many options. Staff is extremely helpful and accommodating. I had a terrible nights sleep and they moved my room and gave me a free lunch.
The bed was absolutely horrendous. So very uncomfortable and hard as a rock. All beds are the same, as I moved rooms after a night that I got literally zero sleep. Might just be me, but I cannot stay here again because of the bed.
Great location very good breakfast right next to train station very helpful staff
Loud outside so if sensitive to that noise from train and cars either get inside view of courtyard or keep windows closed
Clean and nice staff.
The majority of my issues were with the cleaning staff at the hotel. Several times we had to ask for them to bring us soap as they did not replenish the toiletry items we had used each day. Also, we had to call them to clean our toilet bowl after they had done the room already because it was clearly not cleaned as part of their regular cleaning. Pretty gross. Robes were not replaced when the worn ones were taken to be cleaned. Extra towels were brought to the room upon request but then cleaning staff did not replace used towels with same number of towels, so we had to keep calling for more. Really bizarre. In terms of the free wi-fi in the lobby, it was extremely slow when many people were down in the lobby using it. Lastly, I know there was a heat wave happening when we were there but the room would just not get cool enough, very hard to sleep dripping in sweat. Also - a bar that closes at 12:30 or 1? really odd. The concierge. Ok, first day he sent us to a restaurant that was closed. Then we told him we were headed for the Icebar one night and he did not mention at all that we needed a reservation. Very poor.
The Sheraton Stockholm Hotel is right in the city centre. It is the perfect location for modern travelers. Stroll the cobble streets of Old Town, explore the Royal Palace or tour Lake Mälaren by boat. The hotel is minutes from Central Station, where you can hop on a train to other local attractions as well as the airport express train. Enjoy French cuisine at our restaurant Brasserie 360 or refresh yourself with a drink in Bar 360. Take advantage of computer workstations located in the lobby to catch up on work or connect with friends. The Sheraton Club Lounge offers an upscale space to relax, while our Sheraton Fitness keeps you active on the road. Our 465 guest rooms and suites all feature the Sheraton Signature Sleep Experience beds. Our Superior View Rooms offer stunning views of Lake Mälaren, picturesque Stockholm Old Town or the world famous City Hall. From LED TVs to high speed internet access (20MB), your room is full of thoughtful details to make you feel at home.
Based on 5,232 reviews
Value for money
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