the position: just right in the down town, the street behind the cathedral.furthermore, we reserved the htl, several months before. that's why we payed a very good price.
I think they are not serious people! I explain: they gave us a single room, which pretended to be a double! at the 4th floor, without lift. the radiator didn't work (it's the end of november! freezing temperatures), but there was a little electric heating! the bed was a "piece" and half and it smelled of smoking! we're really non smokers! Everything didn't surprised us at all, because, a few days earlier the reception of the htl called me and asked if we reconfirmed the room. when I answered our intention to go there, the woman stressed that we hadn't to forget that the amount payed was a "very" special price!. Please, I ask booking.com to control the reliability of htls!
The location is superb, near the cathedral and lots of nice restaurants and shopping. Price was reasonable for what it was.
Hotel is noisy, the front door squeaks and slams loudlyevery time someone enters or leaves. Noise leakage from other rooms. One of the staff brings a dog to work with them which one night barked and howled in the corridor until midnight. Rooms are badly designed with very little clothes storage space and no towel rail.
nice location, clean rooms
Friendliness of staff and excellent restaurant or dinner.
Noisy location rather poor breakfast
The room is very basic (2 star hotel) but the food is excellent as well as friendly staff.
Very friendly staff, very helpful.
Two nights to 4am in the morning very noisy from drunks who sleep in door ways out side hotel.
the hotel is in best kocation but it is imposible to arrive with car/it is very dificult to climb 4 flors by foot/
Friendly staff. Excellent location. Good breakfast. Rooms very simple, but perfectly comfortable.
Reception unstaffed on arrival. Had to make a phone call to get an access code.
Great position downtown - Pretty cheap - Good restaurant
The best thing about the hotel is the location - very central and charming area and steps away from the Notre Dame de Strasbourg and all the cafes and bars
The room was small and very basic and the linen and blankets could do with being replaced and nice comfy pillows - but we were here for one night so it didn't matter - by the time they laid the mattress on the floor for our 6 year old there was no floor space. We ate very well at the restaurant but it was expensive for what we had !