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Kindness of receptin and personell, value for money, good food, green sourrounding
Quiet and relaxed, nice atmosphere
The space of the room The fan make to much noise and no mini-bar
The resort was huge! The rooms were fantastic! The restaurant food was really nice and realy cheap, be warned, they really fill your plate!! Breakfast was nice, eggs and bacon cooked for you. Staff really nice, some even help you with your phrase book. Tennis court closed (disused), not very happy as i had been looking forward to a game. For anyone who requires a cup of tea or coffee in your room take a travel kettle, powdered milk etc (I'm guessing it may just be an English thing)
The hotel is situated in a quiet country area some two miles from Stromberg village and about eight miles from Bingen on Rhine.It was very quiet, though this may have been due to the fact that we visited outside school holiday times While the accomodation was fine it was situated a good ten minute walk from the dining room!.(this was not known to us prior to booking - we would have booked elsewhere had we known).
Went to the Rhine in Flames and Rudesheim
Excellent location but....... out of date furnishings (espcially bathrooms) quite loud due to trains passing nearby
Room is very comfortable, outside view is good
very clean ,and very good location
Nice room, good view of Rhine river, excellent restaurant overlooking Rhine river, modern decor, underground parking with quick access to elevator. Price of buffet breakfast was too high for leisure travelers without an business expense account.
Great location and good breakfast, although pricey. Would only recommend it based on the location. I had nothing but problems with the bookings, starting with the booking process initially, which I was assured by booking.com had been sorted. Explained the situation again at the hotel, who made me believe initially that it was all looked after, then 2 days after nobody had any trace of the conversation and I had to forward my email confirmation following an hour of discussion to receive the quoted price. They also still have smoking rooms, so it can smell of smoke if the window is left open over night. I was offered a drinks voucher for compensation and was then initially advised at the restaurant (as they don't have a bar) that this was only for drinks up to 3-3.50 Euro. 2nd waiter was finally helpful, but it left poor view of the hotel.
We had a problem with our eldest son who was arriving by train late at night. The front desk staff were absolutely terrific at helping us with anything we needed, particularly the young lady who was on duty the evening that we checked in. Extremely helpful and accommodating, she deserves recognition for her friendly and helpful attitude. Also, your restaurant staff were very courteous and friendly. I also appreciated the close proximity to both rail stations, the rivers, and the short walking distance to shopping. Although the restaurant food was delicious, I did find the prices rather high.
The view of the vineyards and Rhein River was very nice. The location was convenient. The hotel is situated between two railroad tracks that pass approximately 100 yards on either side. The trains run several times per hour throughout the night. If you're a light sleeper, the sound may wake you.
We came to Bingen for an outdoor jazz festival and the hotel staff handled the event with flexibility. Around 19:30 the wind and rain stopped the music. We went to dinner and returned to find that the music had been moved into a conference room in the hotel. At check out I was charged for breakfast even though I didn't book or request the meal. The staff was very polite and removed the charge.
We requested a sheet or light blanket because the duvets were too hot. The staff said none were available. How could that be if they use sheets to make up the bed?
cleanliness of the room, view of the room
Exceptional service. Smart hotel. Good location. No air conditioning
Very quiet hotel with wonderful location, thermal baths and good breakfast. There was no fridge or minibar in the room.
Spa facilities, restaurant, location.
Breakfast We stayed next to dogs that barked for hours while the owners were out.Staff said there was nothing they could do.They said it wasn't there fault!I have a responsibility to pay the bill and they have a responsibility to give a relaxing atmosphere. They didn't keep their end of the bargain and offered no reduction as a way of saying sorry.I left a comment card and send an e-mail but no response!!
Classical hotel nicely located in a park with free access to thermal pool. In addition, there's a bathing house with sauna's next to the hotel. Breakfast is excellent and paid parking is in front of the hotel. Since I did not like the single room they gave me, I received a free upgrade to a double room. The hotel is not very new and that includes the rooms - has it's charm though. Wifi should be free in my opinion.
The place, the spa facilities, the view, the spacious room, the food, the reception, the proximity to the Baderhaus On the whole all was good
Comfortable rooms and very helpful staff. No
Very relaxed feel to the hotel, open almost 24 hours, easy to come in and out, the staff were always there and very helpful, the location is central to everywhere but quiet Free internet access would be ideal
Magnificent location with gardens and riverside walks with vinyards above. Excellent hot and cold breakfast buffet. Exceptionally quick check-in and efficient reception. Poorly equipped bedroom: mean thin towels, no robes, no mini-bar or refridgerator, tiny uncomfortable pillows.
Good location, surrounded with river and the park which is nice for the kids to run around but wish there is a play ground in the park. nice walking path up to the vineyard. walking distance to the centre. Good buffet breakfast, free access to adjacent thermal bath. in hotel spa centre, clean and quiet room. There wasn't an outdoor/indoor play ground area for the kids. No free internet access.
The location is not difficult to find. The room is cosy and clean. The double bed is comfortable and toilet is clean. One heater in the room and one in the toilet. The breakfast is very nice and of high standard. Good internet connection and parking facilities. It's an enjoyable stay and I highly recommend this hotel. The room is a bit small but I think it's okay for me.
Staff helpful. Food excellent both evening and buffet breakfast. Very quiet location up a side valley, although near Rhine and its villages for visiting. Would easily stay again.
Everything. Beautifull and quiet location, frendly staff, excellent food.
Diner was very good - including nice collection of local wines. Staff was very helpful in recommending hiking trips.
Very pleasant environment. Accomodating staff. Comfortable. Good value for the price.
Nice small hotel/restaurant in the vinyards near small village.
Excellent site and good value for money.
It was quite a convenient place to stop off on route from Italy to Belgium. Run down and a little shabby, no mention of the large hospital across the street from which there was considerable early morning noise. No other guests in the hotel.
Our room did not smell clean - especially the bed. We were traveling with another couple who experienced the same problems. The window coverings had obviously not been cleaned in a very long time. An old sock was found behind something which should have been moved while vacuuming.
convenient for motorway.large room with good shower en suite facilities.We were made very welcome and good breakfast was provided.Good value. this is a large very old medieval building,musty smelling and arriving in a thunderstorm,was very spooky.It is also difficult to see from the road. we passed it twice before stopping to ask for its wherabouts. There's no facilities for eating but several eating places nearby.I wouldn't recommend it to most people but some would love it.
Interesting House, Big comfortable bed, Good Breakfast served in room. Very quiet area. We visited in February for an overnight en-route to Bavaria. Could be very nice in Summer as an inexpensive local base for exploring the Rhine Bathroom dowdy, dirty skirting boards. House was very cold, but bedroom was adequately heated.
It was near the motorway. Extremely good value for money and clean. Interesting building. Proprietor could speak English and was very helpful and obliging.
Helpfulness of staff in providing local information.
Excellent food. Friendly hostess. Parking very nearby.
really friendly english speaking owner, allowed secure off road parking for motorcycle,lift,breakfast very good lots of choice,situated in a pleasent small spa town
The friendliness of the owners, the cleanliness of the room mnd the general atmosphere
we felt that the hotel personal really cared about us
Pleasant, helpful staff. Good breakfast. Good location for visiting surrounding area. Good off-road car park nearby. Renovations seem to have been going on for some time.
The management was very friendly and helpful
Staff was friendly. The room was clean. outdated style, and the stairway smelled of smoke.
A terrific, lovely small hotel. Our room had a bright, airy feeling, with a magnificent view of the castle which is on top of an adjoining hill - it certainly fit the name "BurgBlick". The beds were comfortable with a very nice bathroom. Everything was spotlessly clean. All of the staff was very cheerful and helpful. As a bonus, their restaurant is very good, with a diversified menu, tasty food, friendly servers and reasonable prices. We consider this hotel to be an excellent value.
Really pleasant and helpful reception. Room comfortable but a little spartan but then again it is not an expensive hotel
I recommend this small Hotel. The view to the Castle is very nice. Nearby Bad Kreuznach is great for shopping.I'll stay at the Hotel again.