Country Heritage Resort Hotel

- Staff are friendly and helpful. - We came so much early and they let us to have an early check in.

- Villa was old and dirty. - Villa was not suitable for family with young kids. - Total renovation/maintenance should be done in order to improve the quality, both villa where we stayed,looks like an old building which just being clean up and call it hotel.

Friendly staff

Bathroom, horrible sink tap, wobbly, locked like a garden tap, no hot water and water just trickled out. Bath, water ran very slow, shower terrible. Supposed to be an executive room, no seating area, no safe, wardrobe inside hadn’t been dusted/cleaned for months.

The staff was absolutely amazing

Place was falling apart, lucky to have a hot shower, lucky if shower drained, not a very nice breakfast, in desperate need of repair.

breakfast

pictures not conform at reality for the room a lot of noise horrible massage and very expensive

Allowing us late check out & to hold our luggage until early evening

Having three staff disturb us during agreed late check out, finding a lizard on our bed, a cockroach outside our room, the over whelming musty smell in our room, awful view out our window, the staff being in "snail mode" in the restaurant, not receiving our welcome drink.