Sheraton Surabaya Hotel & Towers
Photos of Sheraton Surabaya Hotel & Towers
Overview
Amenities at Sheraton Surabaya Hotel & Towers
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic pillow
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Things to do
- Hot spring bath
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Sheraton Surabaya Hotel & Towers
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast buffet offers a wide variety of choices, including many kinds of drinks and fruits. It is highly recommended and worth every penny.
Is the hotel suitable for families with children?
The hotel is very family and child-oriented, with a child pool, kids meals, and baby safety gates available. The staff are also very friendly and accommodating to families.
What are the hotel's unique amenities?
The hotel is connected to Tunjungan Plaza Mall, providing convenient access to shopping. Additionally, the hotel offers an executive lounge, spa and wellness center, and a hot spring bath.
How is the cleanliness of the hotel?
The hotel is known for its cleanliness, with clean and tidy rooms, and a clean and nice swimming pool. However, some guests have mentioned minor defects in certain rooms.
What are the hotel's standout features?
The hotel's standout features include its very attentive and friendly staff members, the excellent staff hospitality, and the great location connected to Tunjungan Plaza Mall.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Upgrade to a Newly Renovated Room
Some guests recommended upgrading to a newly renovated room for a better experience, as older rooms were mentioned in several reviews.
Consider Room Selection
Guests suggested choosing a room with a view, as the location is central and connected to a mall, providing a pleasant atmosphere.
Be Mindful of Room Conditions
Some guests mentioned that the hotel is undergoing renovations, so it's advisable to inquire about the room condition before booking, especially if sensitive to older facilities.
Check for Desk Availability
If you need a workspace, ensure that the room has a desk, as some guests noted the absence of a desk in their rooms.
Verify Booking Details
Double-check booking details regarding the number of guests included in the reservation, especially for breakfast, to avoid any confusion or additional charges upon arrival.
Coordinate Parking
If arriving by car, consider coordinating parking with the mall, as valet parking is available but may not be free, and coordination between concierge and parking may require attention.
Explore Nearby Attractions
Take advantage of the hotel's prime location by visiting nearby attractions such as Tunjungan Plaza, Grahadi, and the Sharp Bamboo Monument, all within walking distance.
Consider Club Lounge Access
Guests highlighted the excellent service at the Club Lounge, so consider opting for club access to enjoy additional amenities and personalized service.
Communicate Preferences
If specific room features or amenities are important, communicate your preferences with the hotel staff to ensure a comfortable and enjoyable stay.
Plan for High Season
If planning a visit in February, be mindful of high season crowds and potential price variations, while April is noted as the low season for the hotel.
Location
What's nearby
- Tunjungan Plaza285 yd
- BG Junction0.5 mi
- Taman Hiburan Rakyat0.6 mi
- World Trade Centre0.6 mi
- Surabaya Plaza Shopping Mall0.7 mi
- Monumen Kapal Selam0.8 mi
- Pasar Turi Train Station1.1 mi
- Heroic Monument1.2 mi
- Gelora 10 November Stadium1.4 mi
- Jembatan Merah Plaza Mall1.8 mi
- Museum Mpu Tantular2.2 mi
- Surabaya Town Square2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Surabaya Hotel & Towers
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | $180 |
Average price (weekend night) | $116 |
When to book a room at Sheraton Surabaya Hotel & Towers
KAYAK's top tips for your stay at Sheraton Surabaya Hotel & Towers
FAQs when booking at Sheraton Surabaya Hotel & Towers
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in SurabayaMost recommended
See most recommended stays in SurabayaGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Surabaya Juanda |
Distance to airport | 8.7 mi |