The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned the great views from the rooms, so consider booking a room with a balcony facing the fountain or the city for a more enjoyable stay.
Some guests noted that the location was noisy, so if you're sensitive to noise, consider requesting a room away from the street or the restaurant below.
Some guests reported issues with cleanliness and maintenance, such as dusty areas, mold in showers, and malfunctioning amenities. It may be helpful to inspect the room upon arrival and report any issues to the staff promptly.
The hotel offers a shuttle service, which can be convenient for getting around the area. Inquire about the shuttle schedule and destinations to make the most of this service.
Some guests experienced missing or malfunctioning amenities, such as TV remotes and ceiling fan controls. Upon check-in, ensure that all room amenities are in working order and report any discrepancies to the staff.
The hotel is conveniently located near popular attractions like the Q1 Building, SkyPoint Observation Deck, and Surfers Paradise Beach. Take advantage of the proximity and plan your visits accordingly.
A few guests had issues with deposits and credit card charges. It's advisable to clarify the deposit and payment process with the hotel in advance to avoid any unexpected charges.
Some guests experienced challenges with check-in, including issues with key collection and room allocation. To prevent any inconvenience, confirm the check-in process and room details with the hotel beforehand.
The hotel does not have front desk staff, as noted by a guest. If you prefer having on-site staff for assistance, consider inquiring about alternative support options or services available.
A guest mentioned a nauseating smell from the restaurant below. If you are sensitive to odors, consider requesting a room away from potential sources of unpleasant smells.