Guest reviews of Gourmet & Relax Hôtel De La Sûre
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Excellent wellness & sports facilities."9.2 "92%
loved the sauna ." -
8.6 "Bar is amazing."
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8.6 "Food is delicious."7.3 "73%
loved the menu selection ." -
8.1 "Location is great."10.0 "100% thought
parking was inexpensive ." -
7.3 "Good breakfast."
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6.6 "Service is ok."5.4 "Only 54% found the
restaurant service to be good ." -
5.6 "Rooms are ok."5.2 "
Beds were acceptable for 52%." 5.7 "Only 57% saidrooms were big enough ." 5.6 "Only 56% thought theshower was ok ." -
5.3 "Average value."
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2.4 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Overall Rating
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9.5 "Excellent wellness & sports facilities."9.0 "90%
loved the sauna ." -
8.7 "Food is delicious."
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7.7 "Good location."
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7.6 "Good breakfast."
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6.6 "Service is ok."5.9 "Only 59% found the
restaurant service to be good ." -
6.2 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 6.5 "Only 65% saidrooms were big enough ." -
2.6 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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8.7 "Food is delicious."
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8.4 "Location is great."
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6.1 "Service is ok."
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5.6 "Average amenities."
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5.4 "Average comfort."
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5.2 "Rooms are ok."
Overall Rating
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8.5 "Food is delicious."
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8.3 "Location is great."
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7.2 "Good breakfast."
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7.0 "Good service."7.4 "74% found the
staff to be very friendly ." -
6.1 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
Excellent service by the staff, clean rooms and facilities, excellent menu, handy location to many attractions and city, small town atmosphere. Lack of English translation on menu, no tea and coffe making facilities in room or in amenities areas, breakfast buffet crowded.
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4.0review from
Staff were friendly. Village location was nice Bed was uncomfortable. Room in the attic was very small and claustophobic, not like the photos on the website. Showerhead needed descaling. Food was very disappointing - i had a vegetarian pan dish that looked like it had all the leftovers just chucked into a pan. Describing a few home trainers squeezed into a dingy cellar is not my understanding of a "gym". Not the fault of the hotel, but very important to mention for those light sleepers like me - every 30 minutes during the night the church bell rang, wakening me up each time. At 06:30 it rang out for at least 2-3 minutes, and after that sounded every 15 minutes, so planning a lie-in is impossible. I found thïs hotel was not 'gourmet & relax" and my "comfort"room uncomfortable
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4.7review from
Superb location, quiet village, nicely renovated streets and hotel too. Excellent for an excursion trip to learn Luxemburg. Good food, fast service. Friendly waiters. The hotel is listed as a 4 star hotel, but it doesn't reach that level, it's rather a 3 star performance, it's overpriced for the luxury rooms. We booked the "Design Deluxe Studio" through Booking.com, but didn't get it, though the pricing stayed! Room floor and jacuzzi were not clean, lot's of hairs left from previous guests. Owners must have abandoned smiling years ago. Rather didn't want to complain not to spoil our weekend. It's not bad at all, actually good, but the rating should be reviewed and the pricing, plus some professional attitude (to get 4*) to be added.
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5.0review from
Well situated in Esch. Nice terrace for drinks/ dinner. Interesting old building. The food in the restaurant was not great, and overpriced given the quality. Also, the "wellness" centre and whirlpool is rather overstated, being a small jacuzzi bath for one person, and a small sauna that you have to request to use in the morning. Although it is a nice hotel, I think it has too grand an opinion of itself.
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6.7review from
The hotel restaurant is excellent - location is very pretty
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5.6review from
The kitchen is excellent, copious breakfast. Bed comfortable (although not with double bed). Bathroom is high standard. Parking is not provided, difficult to find place around. Heating was not working upon arrival and only started to be warm in the room at 5 a.m.
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6.8review from
Great location for motorcycle trip. Superb staff, very helpful and friendly. Excellent food.
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8.0review from
The restaurant is excellent; the bedroom small but extremely clean, the area wonderful carrying suitcases all through the stairs
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6.8review from
Great shower and steam bath in our room. Food service very accommodating throughout day and very good. No elevator and the room we had was up some very winding narrow stairs so we left our suitcase in car and had to bring clothes up as needed.
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8.0review from
Everything! Nothing!
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7.3review from
Excellent service by the staff, clean rooms and facilities, excellent menu, handy location to many attractions and city, small town atmosphere. Lack of English translation on menu, no tea and coffe making facilities in room or in amenities areas, breakfast buffet crowded.
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6.7review from
The hotel restaurant is excellent - location is very pretty
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6.8review from
Great location for motorcycle trip. Superb staff, very helpful and friendly. Excellent food.
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6.8review from
Great shower and steam bath in our room. Food service very accommodating throughout day and very good. No elevator and the room we had was up some very winding narrow stairs so we left our suitcase in car and had to bring clothes up as needed.
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4.0review from
Staff were friendly. Village location was nice Bed was uncomfortable. Room in the attic was very small and claustophobic, not like the photos on the website. Showerhead needed descaling. Food was very disappointing - i had a vegetarian pan dish that looked like it had all the leftovers just chucked into a pan. Describing a few home trainers squeezed into a dingy cellar is not my understanding of a "gym". Not the fault of the hotel, but very important to mention for those light sleepers like me - every 30 minutes during the night the church bell rang, wakening me up each time. At 06:30 it rang out for at least 2-3 minutes, and after that sounded every 15 minutes, so planning a lie-in is impossible. I found thïs hotel was not 'gourmet & relax" and my "comfort"room uncomfortable
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4.7review from
Superb location, quiet village, nicely renovated streets and hotel too. Excellent for an excursion trip to learn Luxemburg. Good food, fast service. Friendly waiters. The hotel is listed as a 4 star hotel, but it doesn't reach that level, it's rather a 3 star performance, it's overpriced for the luxury rooms. We booked the "Design Deluxe Studio" through Booking.com, but didn't get it, though the pricing stayed! Room floor and jacuzzi were not clean, lot's of hairs left from previous guests. Owners must have abandoned smiling years ago. Rather didn't want to complain not to spoil our weekend. It's not bad at all, actually good, but the rating should be reviewed and the pricing, plus some professional attitude (to get 4*) to be added.
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5.0review from
Well situated in Esch. Nice terrace for drinks/ dinner. Interesting old building. The food in the restaurant was not great, and overpriced given the quality. Also, the "wellness" centre and whirlpool is rather overstated, being a small jacuzzi bath for one person, and a small sauna that you have to request to use in the morning. Although it is a nice hotel, I think it has too grand an opinion of itself.
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5.6review from
The kitchen is excellent, copious breakfast. Bed comfortable (although not with double bed). Bathroom is high standard. Parking is not provided, difficult to find place around. Heating was not working upon arrival and only started to be warm in the room at 5 a.m.
