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Proximity to town Poor air conditioning
Very pleasant and helpful staff. We learned a great deal about the region from informative discussions with staff. The hotel is within walking distance from our favorite restaurants in Susa, the Meana (a real treat) and Miro (for pizza). Free wi-fi in room. Highly recommended. Nothing that comes to mind.
We spent only one night because we had to drive on the next day . But we were very satisfied und we will sty again in this hotel if we are again on the same way. no
The staff were very nice and helpfull. They recommended that we travel to France over the mountain rather than through the tunnel. It made our holiday. Breathtaking. It would normally take an hours drive but give yourself another 90 mins as you will want to stop all the time for photos. They provided me with private under cover parking at a reasonable cost. The room was clean and had en-suite facilities. The town interesting with Roman ruins had good meal in the square. The towels were bits of cloth suitable for taking your skin off and the pillows and bed uncomfortable. The breakfast was the worst selection that we have had in any of the 9 hotels travelling through Europe. The croisants were disgusting and in plastic bags and the bread just as bad. There were wonderful bakeries nearby. I will never recommend this hotel to anyone just travel a bit further before stopping, I suggest you stay in Modane in France.
It was just a night stop for us. We were driving from Rome to Paris. Town is very quaint and the scenery is breathtaking. Breakfast room is comfortably large. Typical rolls and coffee. Coffee was great. Beds were a bit hard. No onsite parking but had public parking just around corner.
The staff were very friendly and helpful. The Buffet Breakfast was excellent
Breakfast was not very good (lack of service and bread and cheese)
Modern room, good sized bed and good quality linens. Well equiped, bright and clean bathroom facilities Heating only went on at 10.30 in the evening - as we went in winter, it was extremely cold during the afternoon and early evening, and the hotel would not do anything about it.
It was very comfortable and well presented Nothing
We ate there once when passing through and wanted to return for a stay.
The staff were very helpful, which we appreciated as strangers to Italy. The hotel was conveniently situated for shops cafes. The town, which is set in beautiful surroundings, has histoiric buildings and an interesting park.
It had a family room which meant that the kids could share with us rather than sleep alone Top bunk bed quite high for a young 7 year old. The door to a connecting room allowed sounds to trvel quite freely between the two rooms
The hotel staff and resturant staff could not helpful and accomodating. This is a family run hotel that is well managed. The food in the restaurant is regional foods and if you take the server addvice you will find it to be a verry good experience. There is no elevator, but the staff will take your bags to your room.
Very convenient for a night pause on a trip from France to Italy, easy car parking, hotel restaurant is perfect, the small city is inviting for an evvening walk around.
welcoming to bikers , helpful providing secure parking.
price, staff, location, value for money
the staff were extremely helpful and assisted us with directions (in italy and France), restaurants, roads to cycle on and even the internet. Excellent. Drew
Near the skiing areas and city The poor service
Great location and well designed hotel. Being built for the winter sports market meant that there were solid floors everywhere which made it very noisy. Not much choice of food during the summer period.
hotel staff does not speak English well, which caused some problem/s on communicating between guests and staff. the policy of the hotel stay that the guest MUST throw away his/her waiste and SHALL be checked before check-out, was NOT advised at the time of booking. This is not a fare rule on business manner to the customers.
close to ski lifts etc and good value faciliities in the hotel all geared to Italian customers rather than other foreigners and the staff not that friendly or helpful
The hotel was comfortable and the staff accommodating but the tru benefit is the excellent location and superb family friendly surroundings
Good service. Nice view across the town Sestriere in clear weather! Soory, I did not pay for a battle of stiil water from mini-bar when I left your hotel. When I will be in Sestriere next time i`ll pay... Please, make an instruction about internet connection in a room, or rather make Wi-Fi for all hotel!
The location could not have been better, about 7 mins walk to the main ski-lift but yet situated on a square in the centre. The hotel is quite basic but is clean. It is classed as a 4* hotel, but seems more like a 3. The staff were incredibly helpful.
I like this hotel, i like Sestriere, i like ski, snow and mountains! Thank you for good vacation! Please, make breakfasts more various!
friendliness of staff and relaxed atmosphere
Small, friendly, off the beaten track
Helpful and friendly staff. Super dinner and breakfast. Comfortable room despite not being able to control the air conditioning which was regulated by the hotel staff.
Superb service attitude of staff; very helpful at every turn; couldn't do enough for you. Lovely dining room and great food!
Very pleasant hotel, the big and spacious room, cleanliness, an order and service at very good level.
Friendly helpful staff. Very clean. Enclosed car park. Excellent food. Very good value for money
We only stayed over night on our way somewhere else - arrived very late (just before they went home for the night 23.00) and had breakfast in the morning. The beds were very comfortable, the rooms spotless. The hotel had a cosy feel to it and is newly refurbished. The girl on reception in the evening didn't speak anything but Italian, so it was a little difficult to communicate. Last possible check-in is 11pm, as the staff go home then, so make sure not tobe late.
Only stayed one night but staff very friendly, room newly renovated. Walls very thin, Girl on reception in evening only spoke Italian but there was someone who spoke a little english and was very helpful.
Nice location on a quiet street, with a lovely mountain view and a picturesque church at the top of its hill. Olyx itself is a nice town to walk through and is in easy driving distance to ski slopes and a myriad of valley and mountain villages. This small hotel is nicely decorated, very clean and well maintained. Good breakfast, and the restaurant is excellent for dinner. Service was friendly and helpful. Convenient, ample, and free parking is provided half a block away. It would have been nice to have lobby computer available for guest use.
The room was clean and comfortable, and after several issues, the staff finally did try to be helpful. The food in the restaurant. It was of a very poor standard, hot dishes were served cold, the meat was too tough to eat.
Kindness and Elegance.
Excellent service by friendly staff. Good hotel-ski pass deal. Very comfortable and clean rooms and facilities. Good food.
The Manager - was the rudest women I have ever come across. If you made your own arrangements outside of the Hotel and she wasn't going to make a Euro or two out of it she turned into a beast. Never in my life have I been spoken to like that from someone whom was meant to be looking after us in our stay.
We very much appreciated the splendid hospitality offered by the manager, Francesca Buono, who in fact did the design for the interesting renovations that were completed shortly before the Olympics in Torino. She gave us a sampling of regional specialties, as well as information on restaurants and attractions, and she even found us an excellent local mechanic for our rental car. The hotel is nestled high in the Italian Alps above Torino, a perfect location for outdoor activities all year long. We were there only for an overnight on our way from Tuscany back to France, but we would certainly enjoy staying there much longer on another occasion.
Staff was very friendly. Bus service to skipiste was very well organised. Good skipas discount via hotel Breakfast was very poor
Quite and peacefull pleasant staff
Modern fixtures and furnishings. Well maintained. Friendly staff. Staff failed to provide breakfast on time two of the four days of our stay (breakfast room was locked and lights were off). Room a little too warm; no air circulation without opening balcony doors which allowed noise and insects into room.
Exceedingly helpful and friendly staff. Excellent food.
The accomadation was surprisingly standard, despite the reviews I had read. We were all quite satisfied with everything. It is a bit off the town center and the lifts. A pity there is no Wi-fi in the rooms.
wonderfull mountan veiw from the room. Big balkony. Comfortable undeground parking is free of charge. Comfortable big sleeping bed. Night portier does't speeks English.
location, view, staff, market, laundry, Wi-fi connection garage is very dark and tight parking spots (need better lighting system), access to master thru other bedroom and no windows in that bedroom
the atmosphere no light in the closet
The atmosphere that you can feel in this hotel is special. Every single room is different from the others, perfectly designed and very well kept... All is like you would like to be! But the most important and impressive think is the kindness of the young stuff and of the young and active owner family! Very suggested
The external hot tub with a view of the alps and the breakfast!
Staff were fun and extra pleasent. Great spa.
Any extra is really expensive: coffee 2 euro, 500ml water 2 euro, wine bottle 18 euro.
very nice for this resort the spa was poorly run and quite dirty in places, we all came out with coughs after a few days and would not use the spa after this.
bus to the ski lift everyday was like a personal taxi-excellent extra. no walking up that steep hill! room was a little too hot and could not ajust this
The staff at the hotel were warm and very helpful. The spa: very relaxing, very welcoming staff; excellent after exercising on the slopes. The dishes on the a la carte menu were delicious. I'd stay here again.
Small but nice SPA - ideal after skiing. no blanket only bed sheet so you have to sleep with full heating on, WiFi did not work, had to go to Irish pub in the village
Superb location, great staff
Friendly service, good food, great jacuzzi in the room ..
Staff are friendly, helpful and always have a smile. Very clean. The hotel lacks atmosphere and is very badly insulated against noise from other guests.
Staff were particularly helpful and contributed to ease of arrival and departure and assistance while staying. Restaurant was closed one night with little warning because of absence of chef.
Friendly, helpful staff. Lovely views. Sunny rooms. Well-designed and laid-out hotel. Large rooms. Fridge did not work. Emitted very strong chemical smells. Water in shower was warm but not hot over the 5 days I was there. Breakfast average. No plug adaptor available. No flexibility on check-out time (10am).
Good location, close to town centre and ski slopes. Quiet, peaceful with free parking and decent breakfast hard bed
Welcoming and friendly staff. Large reasonably appointed room. Sunny veranda Soundproofing poor in the room, therefore kept awake by noisy guests. TV too small for the room