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The external hot tub with a view of the alps and the breakfast!
very nice for this resort the spa was poorly run and quite dirty in places, we all came out with coughs after a few days and would not use the spa after this.
Superb location, great staff
Any extra is really expensive: coffee 2 euro, 500ml water 2 euro, wine bottle 18 euro.
Small but nice SPA - ideal after skiing. no blanket only bed sheet so you have to sleep with full heating on, WiFi did not work, had to go to Irish pub in the village
The staff at the hotel were warm and very helpful. The spa: very relaxing, very welcoming staff; excellent after exercising on the slopes. The dishes on the a la carte menu were delicious. I'd stay here again.
Friendly service, good food, great jacuzzi in the room ..
Staff were fun and extra pleasent. Great spa.
bus to the ski lift everyday was like a personal taxi-excellent extra. no walking up that steep hill! room was a little too hot and could not ajust this
the atmosphere no light in the closet
The atmosphere that you can feel in this hotel is special. Every single room is different from the others, perfectly designed and very well kept... All is like you would like to be! But the most important and impressive think is the kindness of the young stuff and of the young and active owner family! Very suggested
The hotel was comfortable and the staff accommodating but the tru benefit is the excellent location and superb family friendly surroundings
I like this hotel, i like Sestriere, i like ski, snow and mountains! Thank you for good vacation! Please, make breakfasts more various!
friendliness of staff and relaxed atmosphere
Good service. Nice view across the town Sestriere in clear weather! Soory, I did not pay for a battle of stiil water from mini-bar when I left your hotel. When I will be in Sestriere next time i`ll pay... Please, make an instruction about internet connection in a room, or rather make Wi-Fi for all hotel!
The location could not have been better, about 7 mins walk to the main ski-lift but yet situated on a square in the centre. The hotel is quite basic but is clean. It is classed as a 4* hotel, but seems more like a 3. The staff were incredibly helpful.
Exceedingly helpful and friendly staff. Excellent food.
We very much appreciated the splendid hospitality offered by the manager, Francesca Buono, who in fact did the design for the interesting renovations that were completed shortly before the Olympics in Torino. She gave us a sampling of regional specialties, as well as information on restaurants and attractions, and she even found us an excellent local mechanic for our rental car. The hotel is nestled high in the Italian Alps above Torino, a perfect location for outdoor activities all year long. We were there only for an overnight on our way from Tuscany back to France, but we would certainly enjoy staying there much longer on another occasion.
The Manager - was the rudest women I have ever come across. If you made your own arrangements outside of the Hotel and she wasn't going to make a Euro or two out of it she turned into a beast. Never in my life have I been spoken to like that from someone whom was meant to be looking after us in our stay.
Excellent service by friendly staff. Good hotel-ski pass deal. Very comfortable and clean rooms and facilities. Good food.
Quite and peacefull pleasant staff
Modern fixtures and furnishings. Well maintained. Friendly staff. Staff failed to provide breakfast on time two of the four days of our stay (breakfast room was locked and lights were off). Room a little too warm; no air circulation without opening balcony doors which allowed noise and insects into room.
Staff was very friendly. Bus service to skipiste was very well organised. Good skipas discount via hotel Breakfast was very poor
Superb service attitude of staff; very helpful at every turn; couldn't do enough for you. Lovely dining room and great food!
Small, friendly, off the beaten track
Friendly helpful staff. Very clean. Enclosed car park. Excellent food. Very good value for money
Helpful and friendly staff. Super dinner and breakfast. Comfortable room despite not being able to control the air conditioning which was regulated by the hotel staff.
Nice location on a quiet street, with a lovely mountain view and a picturesque church at the top of its hill. Olyx itself is a nice town to walk through and is in easy driving distance to ski slopes and a myriad of valley and mountain villages. This small hotel is nicely decorated, very clean and well maintained. Good breakfast, and the restaurant is excellent for dinner. Service was friendly and helpful. Convenient, ample, and free parking is provided half a block away. It would have been nice to have lobby computer available for guest use.
Kindness and Elegance.
Only stayed one night but staff very friendly, room newly renovated. Walls very thin, Girl on reception in evening only spoke Italian but there was someone who spoke a little english and was very helpful.
The room was clean and comfortable, and after several issues, the staff finally did try to be helpful. The food in the restaurant. It was of a very poor standard, hot dishes were served cold, the meat was too tough to eat.
We only stayed over night on our way somewhere else - arrived very late (just before they went home for the night 23.00) and had breakfast in the morning. The beds were very comfortable, the rooms spotless. The hotel had a cosy feel to it and is newly refurbished. The girl on reception in the evening didn't speak anything but Italian, so it was a little difficult to communicate. Last possible check-in is 11pm, as the staff go home then, so make sure not tobe late.
Very pleasant hotel, the big and spacious room, cleanliness, an order and service at very good level.
Good location, close to town centre and ski slopes. Quiet, peaceful with free parking and decent breakfast hard bed
Staff were particularly helpful and contributed to ease of arrival and departure and assistance while staying. Restaurant was closed one night with little warning because of absence of chef.
Welcoming and friendly staff. Large reasonably appointed room. Sunny veranda Soundproofing poor in the room, therefore kept awake by noisy guests. TV too small for the room
Staff are friendly, helpful and always have a smile. Very clean. The hotel lacks atmosphere and is very badly insulated against noise from other guests.
Friendly, helpful staff. Lovely views. Sunny rooms. Well-designed and laid-out hotel. Large rooms. Fridge did not work. Emitted very strong chemical smells. Water in shower was warm but not hot over the 5 days I was there. Breakfast average. No plug adaptor available. No flexibility on check-out time (10am).
Friendly attendants, easy walking distance from the chairlift and excellent breakfast.
good room for single traveller - location was quiet and although at one end of the town, it was convenient for bus service. Good value and adequate breakfast - good by italian standards. cheery and helpful staff
Friendly staff at the hotel. The hotel is also close to where you are dropped off and picked up on the coach transffer from the airport. Distance from the slopes and old town centre was slightly further than I would have like to be although not a major problem if you leave your ski gear in one of the rental shops near the slopes.
The staff was pleasant and courteous. It is quite basic, however, and one should manage their expectations, and read the reviews, before deciding. I have seen some negative reviews for this hotel. These individuals should note that this is, in fact, a 2-star, and you generally get what you pay for. This may be more debatable during half-term, which is peak season, and where prices seem to be significantly inflated. However, it is still the customer's choice whether to sstay at this hotel or not.
Michaela and team were very friendly and helpful . Organised a seamless transfer from and to Turin airport which made a huge difference to a short stay. Room was comfortable and clean. Would use again and recommend to others