W Suzhou

The hotel offers an amazing breakfast with a wide selection, as mentioned by several guests in their reviews.

Guests have praised the hotel for its amazing beds and variety of pillows to choose from, ensuring a comfortable stay.

Yes, the hotel provides parking and valet parking services for the convenience of guests.

The hotel ensures cleanliness with daily housekeeping, disinfection of high-touch surfaces, and use of effective cleaning chemicals against coronavirus, as part of their health and safety measures.

The high season at W Suzhou is in November, offering a great time to experience the hotel's exceptional service and modern amenities.

Guests highly recommend choosing a room with a view of the lake for a more enjoyable stay.

The hotel is located in a modern area connected to a large shopping mall, making it convenient for shopping and dining. However, it's important to note that it is some distance away from the old town.

Some guests experienced issues with the air conditioning, particularly in rooms facing the sun, so it's advisable to check the functionality of the air conditioning before booking.

The hotel is attached to the Suzhou Centre mall, offering a wide variety of retailers and excellent dining options, making it a convenient place for guests to explore.

Guests traveling with children appreciated the colorful decorations in the room and lobby, creating an enjoyable experience for both adults and kids.

Several guests praised the exceptional service provided by the hotel staff, particularly in the lobby and restaurant, making it a standout feature of the hotel.

Some guests found the DJ in the lounge bar too loud for conversation, so it's advisable to consider this if seeking a quieter atmosphere.

Guests noted that the room temperature was difficult to adjust, and some rooms were too warm, particularly due to air conditioning issues, so it's important to be mindful of this when booking.

While many guests praised the cleanliness and nice staff, a few mentioned finding hair on the surface, so it's advisable to check the room's cleanliness upon arrival.

While some guests enjoyed the fantastic breakfast with a wide selection, others found the breakfast items to be old and the coffee to be of poor quality, so it's important to consider this aspect when planning meals.