Pros (+) I loved the looks of the hotel. Clean and modern. Rooms were clean and comfortabl
Cons (-) I was never told to use the key to turn on the lights and AC But the front staff was really great about fixing my issue
4 stars
Novotel Sydney International Airport
22 Levey Street, Wolli Creek, Sydney, NSW 2205, Australia
Sydney, Australia
See location+61 295 182 000Photos of Novotel Sydney International Airport
Overview
Located less than a 20-minute walk from Wolli Creek Railway Station, Mercure Sydney International Airport features a 24-hour reception. It also offers 24-hour room service, an airport shuttle and wireless internet access in public areas.
A wide range of personalized services are available for guests of Mercure Sydney International Airport, like a car rental desk and babysitting/child services. There is also private parking on site for those travelling with a car. The hotel provides families with young children a kids club service.
The hotel features 271 rooms, each with blackout curtains, a pillow menu and a refrigerator. Each comes with free tea and coffee making facilities as well as a private bathroom.
Those staying at Mercure Sydney International Airport can enjoy a drink at The Bar, after savoring a meal at Seasons Restaurant.
The hotel provides a convenient base to discover nearby George Street and Sydney Harbour, as well as everything the local area has to offer. Sydney Opera House, Sydney Harbour Bridge and Royal National Park are a easy car trip from the property.
Latest deals for Novotel Sydney International Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Novotel Sydney International Airport
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
General
- Window
- Family rooms
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Pool
- Heated pool
- Outdoor pool
- Pool with a view
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Things to do
- Golf
Reviews of Novotel Sydney International Airport
8.0
Very good
1853 verified ratings
Wonderful
761
Very good
367
Good
304
Okay
166
Fair
132
Mediocre
58
Poor
65
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the airport and good value for price. However, there were several complaints regarding cleanliness and inconsistent service from staff. Overall, many found the atmosphere pleasant and enjoyed their stay despite some issues.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8 out of 10
16 reviews
All reviews
Pros (+) Stayed here to meet my wife who was arriving from overseas. Has a shuttle bus to and from the airports. Great restaurant and attentive service.
Cons (-) Nothing.
Pros (+) Room was nice. Shower good
Cons (-) 1. Internet passwords after multiple attempts and calls wouldn't gain access. 2. Difficult to sleep due to construction outside and hearing doors slam in the hallway. 3. Temp difficult to control 4. Don't use the shuttle service if can be avoided. It's slow
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and snack bar. Guests can also enjoy breakfast in the room, and food can be delivered to the guest accommodation.
Is the hotel suitable for families with young children?
Yes, the hotel provides a kids club service and offers kids toys, babysitting or child care, cribs, kids meals, and an indoor play area, making it suitable for families with young children.
What can guests expect from the hotel's customer service?
Guests can expect great customer service, as mentioned in reviews, with friendly and helpful staff, accommodating service, and an exceptional check-in experience.
Are there any concerns about the cleanliness of the hotel?
While some guests mentioned concerns about cleanliness, such as a room smelling bad or issues with bathroom cleanliness, the hotel also received positive feedback about being clean and very clean, with comfortable and spacious rooms.
What are the best times to visit the hotel?
The low season is in March, and the high season is in September. Visitors can plan their stay accordingly to enjoy the hotel's facilities and great location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Early Check-In
If you have an early flight or arrival, consider requesting early check-in. Some guests were able to check in early after long flights, which made their stay more comfortable.
Shuttle Service for Airport Transfers
The hotel offers a shuttle service to the international terminal for a reasonable fee. This can be very convenient, especially for early morning flights.
Check Room Amenities
Some guests found the rooms to be outdated, so it's advisable to check the room amenities and condition before finalizing your booking.
Enjoy the Breakfast Buffet
Guests appreciated the delicious and fresh breakfast buffet. It's a good way to start your day before heading to the airport.
Consider Room Location
If you're sensitive to noise, consider requesting a room away from the noisy air conditioning motors, as some guests found them disruptive during the night.
Request for Early Breakfast
If you have an early flight, consider requesting an early breakfast. Some guests found the breakfast to be limited when arriving after the standard breakfast hours.
Utilize the Kids Club Service
Families with young children can take advantage of the kids club service provided by the hotel, allowing parents some time to relax while the kids are entertained.
Check for Airport Proximity
The hotel is within walking distance to the airport, making it a convenient choice for those with early or late flights. However, some guests found the walk to be longer than expected, so it's advisable to plan accordingly.
Consider Alternative Transport
If you're arriving late at night, it's advisable to check the availability of hotel shuttles or alternative transport options, as walking to the hotel at night may not be feasible.
Location
22 Levey Street, Wolli Creek, Sydney, NSW 2205
What's nearby
- University of Sydney3.6 mi
- Moore Park4 mi
- Darling Harbour4.8 mi
- Sydney Cricket Ground4.9 mi
- Star Casino5 mi
- George Street5.1 mi
- Australian National Maritime Museum5.1 mi
- Hyde Park5.2 mi
- Sydney Tower5.3 mi
- St Mary's Cathedral5.4 mi
- Kings Cross5.7 mi
- Circular Quay5.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Novotel Sydney International Airport
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | $147 |
Average price (weekend night) | $142 |
When to book a room at Novotel Sydney International Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Novotel Sydney International Airport
FAQs when booking at Novotel Sydney International Airport
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Value for money | 7.7 |
|---|---|
Distance to city center | 4.9 mi |
Nearest Airport | Sydney Kingsford Smith |
Distance to airport | 1.0 mi |
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