Szklarska Poręba Hotels

We had reserved superior rooms. These rooms were large and very comfortable. The food and restaurant service was excellent. Difficult to locate the hotel (even with satnav). Reception desk staff have very poor English and need to become a little more friendly and pro-active.

The stuff was very helpful. The first day there was no internet connection outside and they promissed to fix it next day (Sunday) and indeed it was repaired! Congrats! Some equipment is used or broken. They should make some inspections in rooms and check if everything is OK. There are small things but can be annoying.

the hotel desperately needs refurbishment; quality of restaurant and wine list not adequate; offensive stuff