Toilet didn’t flush… I got it to flush and it was clogged. Room and common areas not clean, holes in the wall of bathroom, towel holder missing. Not worth the money. Chose it because of the Hilton name but didn’t look like it.
3 stars
DoubleTree by Hilton Hotel Tampa Airport - Westshore
Provider
Provider for DoubleTree by Hilton Hotel Tampa Airport - Westshore
Provider for DoubleTree by Hilton Hotel Tampa Airport - Westshore
Provider for DoubleTree by Hilton Hotel Tampa Airport - Westshore
Photos of DoubleTree by Hilton Hotel Tampa Airport - Westshore
Overview
The DoubleTree Hotel is a premier hotel in the heart of downtown Tampa, just outside the bay area entertainment district. Rooms feature a workspace, a flat-screen television for in-room entertainment, a coffeemaker and the addition of bath amenities. With just a short drive to Tampa International Airport, it is easy to relax in simplicity at The DoubleTree Hotel.
A business center is offered with computers, a printer, and on site-fax for use any time both day and night. A fitness center is available and features a selection of strength training equipment, elliptical machines, and treadmills. There are several on site amenities to make every visitor's stay simple including complimentary around the clock airport shuttle services.
While staying, guests can enjoy the convenience of Bistro Italia, a restaurant with a casual and social setting. Guests can begin the morning right and indulge in fresh pastries, fresh fruit, and coffee, and room service is available for those who wish to dine from the comfort of their room. Gather after work or with friends at the Players Sports Pub and dine on casual pub fare and enjoy a selection of craft beer while watching a game.
Guests are urged to explore everything the city has to offer from Busch Gardens Tampa Bay and The Florida Aquarium to the Tampa Museum of Art and the Florida Museum of Photographic Arts, located in the Waterfront Arts District. Visitors can also stroll the many historic neighborhoods including Ybor City for vintage shops and nightlife and end the evening in comfort at The DoubleTree Hotel.
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Amenities at DoubleTree by Hilton Hotel Tampa Airport - Westshore
- Fitness center
- Restaurant
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Hairdryer
- Express check-out
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Free Internet
- Air-conditioned
Parking and transportation
- Parking
- Parking (surcharge)
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Pool
Reviews of DoubleTree by Hilton Hotel Tampa Airport - Westshore
6.8
Okay
1165 verified ratings
Wonderful
415
Very good
129
Good
148
Okay
99
Fair
111
Mediocre
83
Poor
180
Summary of reviews
Guests say
Guests appreciated the hotel's location and spacious rooms, but many were disappointed with the cleanliness and service quality. The outdated decor and lack of amenities like complimentary breakfast and coffee were also common complaints.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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6.9 out of 10
461 reviews
7 out of 10
436 reviews
7.6 out of 10
10 reviews
6.8 out of 10
10 reviews
All reviews
Cons (-) We had thee immediate issues at check-in. The price was not as quoted by the Internet nor when we called the facility. The explanation was “they should have told you”. When we pushed, we were told it was a security deposit for incidentals. (New one for me). 2nd, we saw 8 signs to not forget to get our warm cookie. They were out of cookies and would have more after the established check out time. (...
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Pros (+) early check-in
Cons (-) design was chaotic and confusing, no breakfast
Pros (+) It was a nice facility. Staff were friendly. Pool was nice.
Cons (-) Staff were very poorly trained, almost every step of the way things were done poorly or incorrectly. They didn't have my reservation which was made through this booking agency so we were told we'd have to find another hotel with out kids. No apology. Staff were leaving with piles of hotel cookies for themselves as we just sat there with no place to stay for the night. The hotel blamed the booking ...
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Pros (+) Everything was very clean, beds were very comfortable. Staff was friendly and helpful. We requested a pack n playfoe our room for our baby, which was promptly delivered. The bar/restaurant downstairs is HAPPENING and very loud, but seemed family friendly enough.
Cons (-) Balconies on our rooms were nice, but faced a wall. Noisy high traffic area, but if you're looking to stay close to the airport it's totally fine. Rooms are on the small side, so was a bit tough with a young child in tow.
Pros (+) Staff there was extremely helpful and friendly. Even with a booking error on my end, they were right there helping me resolve it and getting us to our room as fast as possible. Definitely recommend staying here and will the next time I'm in town for work or leisure.
Pros (+) Location and available transportation to airport
Cons (-) Stayed at this hotel due to early international flight out the next morning was assigned a room as close to the interstate highway as possible. Needless to say we didn't sleep all night. We were told the hotel was only at 70% occupancy so don't understand why we were given such s terrible room other than booking with Kyak rather than Hilton direct.
Pros (+) The staff member (Marcell) was the most professional hotel staff, very nice and we felt so welcomed thanks to Him!! The room was okay, clean and was nice to go on a quick trip. The price was perfect!!
Cons (-) right by freeway, no mention of that anywhere. VERY LOUD FREEWAY. they gave us earplugs ... its just kindle a crappy chain hotel. yuk.
Pros (+) Staff were kind and attentive. Gym had all the basic equipment that I use to have a decent sweat. Rooms were updated finely. They had plenty of.good choices for meals. And a refreshing water fruit fusion stand at the front entrance.
Cons (-) It was clear, that the hotel was being renovated and maintenance were scattered throughout the hotel. It seemed old in some parts with bad wallpaper . My room area where l stayed, very 80s. But surprisingly, the inside of my room was updated. The balcony was gross.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers Bistro Italia, a restaurant with a casual and social setting, where guests can enjoy fresh pastries, fresh fruit, and coffee in the morning. Additionally, there's the Players Sports Pub, which offers casual pub fare and a selection of craft beer while watching a game.
Are there any nearby attractions worth visiting?
Visitors are urged to explore everything the city has to offer, including Busch Gardens Tampa Bay, The Florida Aquarium, the Tampa Museum of Art, and the historic neighborhoods like Ybor City for vintage shops and nightlife.
What amenities are available for guests at the hotel?
The hotel provides a fitness center with a selection of strength training equipment, elliptical machines, and treadmills. Additionally, there's a business center with computers, a printer, and on-site fax for use any time both day and night.
What are some common concerns about the hotel?
Some guests have mentioned concerns about the hotel being outdated and in need of updates, as well as issues with cleanliness and the presence of ants in rooms. Additionally, there have been comments about the hotel charging for parking.
When is the best time to visit the hotel?
The hotel is conveniently located near the airport and offers a 24-hour shuttle service, making it an ideal choice for those with early morning flights. However, guests should be aware of potential issues with cleanliness and outdated facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the 24-Hour Airport Shuttle
The hotel offers a complimentary 24-hour airport shuttle service, making it convenient for guests with early or late flights.
Explore Nearby Attractions
Guests are encouraged to explore nearby attractions such as the Cigar City Brewing Company, George M. Steinbrenner Field, and the Tampa Riverwalk, all within a short distance from the hotel.
Consider Noise Levels
Some guests noted that rooms facing the highway may experience traffic noise. Guests sensitive to noise may want to request a room away from the highway for a quieter stay.
Check for Room Amenities
Several guests were disappointed by the lack of in-room amenities such as refrigerators and microwaves. It's advisable to confirm the availability of these amenities before booking.
Request Room Renovations
Some guests mentioned that the hotel is in need of updates and renovations, particularly in the bathrooms. Requesting a renovated room may enhance the overall experience.
Be Mindful of Parking Fees
Guests should be aware of the parking fee, which some found to be unexpected. Factor this into the overall cost when planning a stay at the hotel.
Consider Dining Options
While the hotel offers dining options, some guests found the breakfast buffet to be overpriced. Exploring nearby dining alternatives may be worth considering.
Utilize the Fitness Center
The hotel's fitness center was praised by several guests for its equipment and convenience. Guests looking to stay active during their visit may find this amenity beneficial.
Plan for Early Check-In Fees
Guests arriving before the standard check-in time should be aware of the early check-in fee, as some found this unexpected. Planning arrival times accordingly can help avoid this additional cost.
Location
4500 West Cypress Street, Tampa, FL 33607
What's nearby
- Westshore Plaza Mall0.5 mi
- International Plaza and Bay Street0.9 mi
- Raymond James Stadium2 mi
- Tampa Stadium2.2 mi
- George M. Steinbrenner Field2.2 mi
- Henry B. Plant Museum3.5 mi
- Straz Center for the Performing Arts3.5 mi
- Tampa Theater3.8 mi
- 100 North Tampa3.8 mi
- Masonic Temple No. 254 mi
- Tampa Convention Center4 mi
- Amalie Arena4.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton Hotel Tampa Airport - Westshore
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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FAQs when booking at DoubleTree by Hilton Hotel Tampa Airport - Westshore
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See most recommended stays in TampaGood to know
Value for money | 6.6 |
|---|---|
Distance to city center | 3.9 mi |
Nearest Airport | Tampa |
Distance to airport | 1.8 mi |
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