Tampa Car Rentals

Rude associate

Cons: The associate was rude, disrespectful, didn't show up to work on time, and made us wait for 45 min!

Dirty old car

Cons: The car was old and very dirty inside. The smell was very unpleasant so I just kept AC on all the time. I also lacked transparency in explaining the pricing. I've paid over $160 for a day economy car with full insurance.

Over charged

Pros: Quick service, which other car rentals also provide. So the answer is nothing. Nothing stood out

Cons: It was my mistake for not noticing the final Bill. As We have all been there arriving to an Airport it can be a little stressful. I picked up my rental at 1PM and booked a return for 3:30PM in which the Reservation automatically scheduled me for a 1030AM drop off, I explained this to the agent when I was picking up the vehicle, his reply was not to worry any and all fees can be waived, he was more interested in convincing me for an upgrade. Results, I returned the vehicle at 5PM and was charged a late fee and a extra day. Never again should of stayed with Enterprise

Cons: I reserved an economy car and when I went to pick it up was given a huge SUV and told there were no other cars. The satellite office told me to go to the airport to swap it out. The airport also said they had no other cars. Why reserve a car if there is no care taken to give you that car. It was noon - not late in the day. Finally after refusing to leave - I couldn't drive a huge SUV - they gave me a car just returned and not cleaned . They were very nasty about it . When I returned the car the attendant told me to put the keys in the car when I tried to hand them to hi. The door was closed and locked the keys in. Again, the attendant told me to go to the booth in the garage since he couldn't' check me in and was nasty. No more AVIS for me!!!!!!!!!!!!!!!!!!

Beat up

Pros: How has it was to drop the car off.

Cons: I am not usually a complainer, but the car was so saturated with a cigarette scent we had to leave the car windows open at all times. also, the car had several cigarette burns. Honestly, it was overall an unpleasant experience.

WORST PICKUP EXPERIENCE OF MY LIFE

Cons: Upon landing at Tampa int airport at 515am, I went directly across to the rental building. With 4 people in front of me, I knew I'd be waiting a few minutes. 2 AND A HALF HOURS LATER I was finally helped by the sole employee working. Not only was this woman working with no help, she was the slowest moving human I've ever seen. My check in experience was almost 30 minutes long. Most of this time was watching her try to find the keys to my car in a box of probably 50 car keys. When she couldn't find it, she gave me a car I specifically told her I didn't want. Then continued on with the process. At 755am I finally got up to the car only to discover my internal fear was correct, our child's stroller didn't fit in the trunk, which was why I didn't want a corolla. There was no apology for any inconvenience of my time AT ALL. This woman needs to find anot her job immediately where it is appropriate to work so slowly. I WILL NEVER rent with avis/budget again.