Recent Reviews
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- Negative
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4.4
Cons: I left something in the car and needed it back ASAP. I left several urgent messages and received and email (after I expressed that not getting this item back the same day would be very expensive) telling me to go online and file a claim. A simple return phone call could have saved me a lot of money!
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10.0
Pros: Very friendly staff, quick and efficient. Car selection was great!
Cons: Nothing. It was perfect!
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10.0
Pros: Very very very friendly staff. Super easy pickup and drop off.
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6.4
Pros: The staff was very helpful. The dropoff was super easy.
Cons: Upon arrival at the airport the car we reserved was not available. There wasnt even anything available in that class?? We ended up with a vehicle much larger, and more expensive than we wanted or needed. 90 minutes from arriving at the counter till driving off the lot. Ridiculous!!
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8.8
Cons: Please dry the mirrors and windows after washing car. They dry with streaks and it affects visibility At least have a roll of paper towel in car so we can do it ourselves. Thank you
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7.2
Pros: Service was quick and easy.
Cons: Price was high. Will be looking to book earlier or elsewhere next time.
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10.0
Pros: Staff was great and helped me get my rental as soon as possible. They were friendly and professional.
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6.0
Pros: Staff was very helpful and the entire process was easy.
Cons: We rented a luxury SUV (Audi A3). It reeked of smoke. I left the windows open during the day to air it out.
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6.0
Cons: Tried to charge me $200 more than my reservation at pickup. Make sure you have your paperwork with you!
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9.2
Pros: Easy in and out. Hybrid was a plus. Free upgrade was awesome!
Cons: Clerk tried too hard to push upgrade. There was no going over the previous car damage before accepting car or anywhere to note it. When I got back, the employee was eyeing everything on it that I didn't do. Didn't count against me, but made me nervous.
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10.0
Pros: Staff were professional and made the experience a breeze.
Cons: My only gripes were with the Tampa International Airport, not the rental service.
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6.0
Pros: Staff was friendly and helpful at Tampa location.
Cons: There were no midsized cars available so we had to settle for a truck. The vehicle had less than a quarter tank of gas. I returned it with a little under a half tank.
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10.0
Pros: Very friendly staff, quick and efficient. Car selection was great!
Cons: Nothing. It was perfect!
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10.0
Pros: Very very very friendly staff. Super easy pickup and drop off.
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8.8
Cons: Please dry the mirrors and windows after washing car. They dry with streaks and it affects visibility At least have a roll of paper towel in car so we can do it ourselves. Thank you
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10.0
Pros: Staff was great and helped me get my rental as soon as possible. They were friendly and professional.
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9.2
Pros: Easy in and out. Hybrid was a plus. Free upgrade was awesome!
Cons: Clerk tried too hard to push upgrade. There was no going over the previous car damage before accepting car or anywhere to note it. When I got back, the employee was eyeing everything on it that I didn't do. Didn't count against me, but made me nervous.
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10.0
Pros: Staff were professional and made the experience a breeze.
Cons: My only gripes were with the Tampa International Airport, not the rental service.
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4.4
Cons: I left something in the car and needed it back ASAP. I left several urgent messages and received and email (after I expressed that not getting this item back the same day would be very expensive) telling me to go online and file a claim. A simple return phone call could have saved me a lot of money!
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6.4
Pros: The staff was very helpful. The dropoff was super easy.
Cons: Upon arrival at the airport the car we reserved was not available. There wasnt even anything available in that class?? We ended up with a vehicle much larger, and more expensive than we wanted or needed. 90 minutes from arriving at the counter till driving off the lot. Ridiculous!!
review from
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6.0
Pros: Staff was very helpful and the entire process was easy.
Cons: We rented a luxury SUV (Audi A3). It reeked of smoke. I left the windows open during the day to air it out.
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6.0
Cons: Tried to charge me $200 more than my reservation at pickup. Make sure you have your paperwork with you!
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6.0
Pros: Staff was friendly and helpful at Tampa location.
Cons: There were no midsized cars available so we had to settle for a truck. The vehicle had less than a quarter tank of gas. I returned it with a little under a half tank.
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