
Grand Serpong Hotel
Photos of Grand Serpong Hotel
Overview
Amenities at Grand Serpong Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Dining
- Restaurant
- Bar/Lounge
- Kettle
Parking and transportation
- Parking
- Airport shuttle
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Elevator
Bathroom
- Hairdryer
Workspace
- Desk
General
- Storage available
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Grand Serpong Hotel
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant and bar/lounge, providing a variety of dining options for guests to enjoy during their stay.
How is the cleanliness of the hotel's rooms and facilities?
Some guests have mentioned concerns about cleanliness, such as dusty rooms and old carpets. However, others have praised the spacious and clean rooms, so it's recommended to check recent reviews for the latest information.
Is the hotel suitable for family vacations?
While some guests have expressed concerns about the hotel's suitability for family vacations, others have highlighted the spacious rooms and amenities, making it a good option for families. It's advisable to review recent feedback to make an informed decision.
What are the best times to visit the hotel?
The hotel experiences high season in June and low season in December, so guests may want to consider these factors when planning their visit.
How is the quality of the beds at the hotel?
Guests have provided mixed feedback about the beds, with some mentioning comfort and cleanliness, while others have reported issues such as bed bugs and dirty bed sheets. It's recommended to consider recent reviews for the latest insights.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the nice view from the rooms, especially those facing the mall, so consider requesting a room with a view for a more enjoyable stay.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is the low season, to potentially have a more relaxed experience.
Be Mindful of High Season
June is the high season, so if you prefer a livelier atmosphere and don't mind larger crowds, this may be the ideal time for your visit.
Check Room Amenities
Some guests noted issues with room amenities such as broken trash cans, jammed sliding doors, and non-functional fridges, so it may be helpful to inspect the room upon arrival and report any issues promptly.
Explore Nearby Attractions
The hotel's proximity to Summarecon Mall Serpong provides easy access to shopping and dining options, making it convenient for guests looking to explore the area.
Consider Room Cleanliness
While some guests found the rooms clean and spacious, others mentioned cleanliness issues, so it's advisable to check recent reviews for any updates on the hotel's cleanliness standards.
Request Additional Towels
If you're traveling with a larger group, consider requesting extra towels in advance to ensure a comfortable stay, as some guests found the towel provision insufficient.
Be Aware of Breakfast Quality
Several guests expressed dissatisfaction with the breakfast, so it may be beneficial to manage expectations or explore alternative dining options in the area.
Utilize the Family-Friendly Services
If traveling with children, take advantage of the babysitting or child care services offered by the hotel to ensure a more relaxed and enjoyable stay.
Consider Transportation Options
The availability of an airport shuttle can be convenient for guests arriving or departing from the airport, providing a hassle-free transportation option.
Location
What's nearby
- Summarecon Mall Serpong1.4 mi
- Omni Hospital2 mi
- Gading Raya Golf Course2 mi
- Siloam Hospital2.4 mi
- Soewarna Business Park7.2 mi
- Cengkareng Golf Club7.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Serpong Hotel
Low season | June |
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High season | June |
Average price (weeknight) | $35 |
When to book a room at Grand Serpong Hotel
KAYAK's top tips for your stay at Grand Serpong Hotel
FAQs when booking at Grand Serpong Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Tangerang CityGood to know
Value for money | 7.9 |
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Distance to city center | 3.2 mi |
Nearest Airport | Jakarta Soekarno-Hatta Intl |
Distance to airport | 6.8 mi |