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The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
Great staff, relaxing pool, area lovely breakfast & dining area easy walk to the centre None
Very comfortable, relaxing atmosphere. Staff were friendly and helpful. Wonderful views and fabulous gardens. Good location 5 mins walk to town centre.
Great hotel with beautiful landscaping and pool setting. Staff were very friendly and effiicient and took care of the parking for us. Wonderful breakfast...one of the best on our 3 week trip thru out Sicily. Booked the standard room but would highly recommend upgrading to one with a terrace and balcony (worth the extra euros). I loved this hotel!!! Standard room a little dated compared to the rest of the hotel which was marvelous.
The most beautiful view ever, poolside fabulous, great service, and helpful staff. Walking distance to sites and shopping. Hope to return. Request ocean view and terrace. Great food (breakfast and lunch til 4 pm poolside). Parking available and assisted by staff.
The views were breathtaking and the staff were lovely. Couldnt do enough. Bedrooms a little dated Could upgrade the rooms in keeping with the stunning location
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
Location! I'd say is not a 4 stars hotel as advertised!
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
very old bed. small bathroom
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
the staff attitude -
We had a great view from our room that was wonderful to see each morning.
the perfect hospitality; delightful staff; great pool ; very beautiful surroundings and understated elegance. no
Bedroom too small x price requested.For lunch only restaurant open Pool- site. Price for in hotel drinks-food exorbitant. Ambient excellent, gardens super.
Wonderful hotel in a very historic building that they have preserved extremely well. The location in Taormina is ideal, and the views are fantastic. Lovely garden. The staff are extremely attentive --especially for Sicily where staff training is often so-so. The restaurant, Principe Cerami, is well worth the price and deserves its Michelin rating. Breakfast, the lunch restaurant, and the bar are all very high quality. They will park your car for you and bring it when you need it. This is very useful in Taormina where parking is otherwise difficult.
The facilities for business use were quite poor with limited access to internet & business facilities. in the end I had to go into the town to use the internet facilities
The resort staff provided superior service from check in to departure and true to advertised detail there were stunning views of the sea and Mt. Etna from the restuarant.
The location is perfect. The building has a nice atmosphere and the service is what can be expected from a hotel in this price range. The room was small for a room in this price range. The food and beverages were unpleasantly expensive.
Staff is excellent and could not be more helpfull and patient,location perfect just minutes away from via Umberto,food good but I had better. Pool area is not good for children pool too deep and too quite.
The service was excellent and breakfast very good. The restaurants are excellent but on the expensive side. Sell the house before eating by the pool. The cost of extras is very high, the rooms and general decor very tired with cheap rather nasty furniture in the rooms, the pool is right on an exit route out of town so is noisy. Good hotel that's seen its best years.
Location, cortesia dello staff, ottimo servizio e rapporto qualità-prezzo (upgrade gratuito in una splendida suite)
Perfectly sited for getting into Taormina with stunning views of Etna from a gorgeously positioned garden. A very wonderful building. Everything was ridiculously expensive (even for Taormina!) so we didn't use any facilities other than the room itself and the gym. 9 Euros for a cup of tea; 20 euros for a half bottle of average wine. Rather than stimulate extra revenue from its guests, its policy seems to drive them into the arms of the surrounding businesses.
excelent hotel with amazing sea veiws & gardens in Toarmino
View (when I could see it) I chose larger room with view and tub - the air conditioning was not powerful too cool the room, even after the manager had an engineer "repair it". In order to get it cool enough I had to close the shutters leaving me with no view - even then the Temp at night was 28 degrees. Ants found in room and on bed. Manager also got lost his temper and shouted at me.
the location, the staff & the gardens
The staff were extremely helpful and very friendly. The hotel had the most spectacular views and beautiful gardens. The breakfasts were delicious and served on a terrace overlooking the bay. Our room was a de luxe room, very large with sea views. The hotel is very central for the main part of Taormina but if you want the beach, for a small fee, there is a shuttle service provided to take you.
excellent wiev,beatiful gardens,unbelievable location,super breakfast,very kind and helpfull staff at recepsion desk the waiter at the breakfast time,young woman, was impolite and nervous,she was distressed us! plastic chairs at the balconies
Breakfast excellent Parking difficult
In the oldtown, nice view, clean rooms, good price
wonderful hotel, great staff. breakfast was amazing. excellent setting and so close to all the sights
Excellent! It was a pleasure to be in such an historic hotel, which has retained much of it's charm but been updated to meet current guest expectations. The book describing the history of the Hotel, left in each visitor's room, is fascinating. The family continuity adds greatly to the understanding, enjoyment and ambience of the Villa. Leaving after so short a stay.
A man stood outside waiting for us, asking our name and saying there were expecting us. Before we knew it, he had taken our heavy suitcases out of the car and into our room! On top of that, he took care of the car. The service was a breeze as well as the comfort of the room. German efficiency, thoroughness and cleanliness combined with the Mediterranean culture: excellent! 15 euro for parking is a lot, but necessary over there. It might be an idea though to park your car by the 'ski' lift, transporting people from the beach to Taormina center for 3 euro return. Walk from there, 200 metres from the centre.
The staff at Hotel Villa Schuler are exceptional; well motivated, warm and friendly, intelligent and keen to help. Villa Schuler provides an a la carte breakfast service that works well when the (excellent) staff can cope, but they were overwhelmed on our first morning, when the hotel was full. The management should consider providing a buffet - at least for the breakfast essentials. The front desk recommendation of places to dine appeared motivated more by price (helping guests avoid being 'ripped off', which is important in Taormina) than quality - and included one resturant where quality was, in our experience, inferior.
Its proximity to the town and the views were spectacular. Gardens were well done Not really, we were there off season and the pool was shut, I suppose this was understandable
Accessibility to town,beautiful pool,well appointed room,hotel fit out with good quality paintings and furniture.Room overlooking the pool and the view to the sea.In all an excellent place to stay They could probably increse the output of the air conditionining.Difficult to keep room cool in hot summer.
Very well run hotel, great staff, fantastic views, walking distance to town centre. Partition walls between rooms are to light, and the hill out of the hotel was very steep.
Beatiful views over the Bay, location within 5 mins walking of centre, lovely pool, friendly staff. Cost of Car Parking 8 euros per day.
very nice location, in the city up on the mountain, nice view. But shower room must be refurbiched.
Very convenient to bus station, cable car and Taormina town. Pool area very nice as was bar balcony, with a nice view. Public areas very attractive. Free use of internet computer an advantage
The location was great; overlooking the coastline and only a few minutes walk from the heart of Taormina.
The location was great and we had a room with wonderful views. The breakfast was excellent and the choices changed each day. It was only a short walk to the old town and the cable car. Car parking was great - very hard to get in Taormina. The only entrance and exit was down a very very steep circular driveway. Once you had climbed that the rest was easy.
Modern, comfortable, ideal, located with the attentive intelligent stuff, big rooms, easy to come to the center of Taormina and to the see. Nothing
Excellent location. The pool on the 7th floor is very nice providing a nice view over Taormina. Good value for money. I would definitely return. Breakfasts good definitely better than ok. we did not eat dinner in-house. There is a nice beach at the sister hotel and a return shuttle for €6. For a price/value combo in Taormina this hotel can be strongly recommended. Beach towels a bit thin, the decor is a bit faded, bed was fairly basic
The Dinner Swimming Pool water was not very clean
This hotel has amazing views of mount etna and the coastline. Location to Taormina's centre is excellent, within easy walking distance, although a steep walk back. Staff pleasant and helpful.
A little below a 4* standard, mainly bathroom. We are smokers and there was an ashtray in the room. Review however say smokefree hotel
Situated in a good location 2mins walk down to centre. Pool at roof level. The hotel needs a general overhaul. It is very outdated. I would catagorise as 3star. The breakfast was poor.
The Hotel Mediterranee was excellent. The rooms were spotlessly clean, the staff were exceptionally helpful and friendly, the setting was picturesque will wonderful views and the atmosphere was calm and relaxing. I heard someone say that they thought that the shower was too small, but it was big enough for me!!
The view from the balcony was fantastic. You can see the Etna and the beautiful panorama. Our flight was at 11.30pm and we had to leave our room at Midday. which was a bit early, although we asked to extend our time in the room, we could not as the hotel was full up
Location is good and staff are very helpful The air conditioning was not switched on although the temperatures were high. The overnight temperature in our room was usually over 25C. The hotel adavised that they don't turn on the air conditioning until June.
fantastic views; excellent proximity to town centre; courteous staff
Obvious this was once one of the celebrity hotels, art deco but now a bit worn. Loved the feel. Staff was excellent. Spectacular views.Very affordable and I would recommend to all.
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
luxury and intimate
The whole atmosphere in the hotel, with all the history and kind staff
Quality of the public rooms No
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
the views having a film being made in the hotel during our stay. no thought about health and safety
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
The facilities, the view and the location
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
A perfect boutique hotel in the hearth of Taormina! The hotel staff were very professional and courteous. They spoke perfect English. The waiters at breakfast were exceptional serving a multi-course breakfast of our choice.The room was luxurious but not overdone. Comfortable beds, silent airconditioning, tastefully decorated, amazing views!The bathroom was exceptionally clean with the most elegant fixtures I have ever seen. Internet wifi available for free. The hotel is excellent located in Taormina (Sicily's Monte Carlo!), everything is within walking distance in this historic town. From the hotel's terrace (cool bar & restaurant on the rooftop) you have a superb view over Sicily's East-coast with Etna and Mediterranean sea! We will be going back to El Jebel that is for sure! One of the best hotels I have stayed at!
Building is superb as is location. Suites are well designed and reasonably spacious. Friendly and helpful staff. There are a number of extra charges that are not expected with a five-star establishment eg for beach club use; for wifi and for parking and incidentally the parking is not on-site as suggested on the website. The standard continental breakfast though adequate is a tad on the meagre side.
The room and the staff were terrific
Excelant view Breakfast was a little poor
An excellent hotel in all aspects! It was the first time we spent a couple of nights there, but we would definitely like to go back, at least once a year. Relaxing, luxury and cozy at the same time. Excellent sea view from the Suite of Sultan, original design and decoration of the room and the bathroom. Mediterranean breakfast just superb. The only limitation, for people with walking problems, is the access to this hotel: through 20 stairs (and no access by car).
The service and staff were excellent but as far as I could tell there were only one other couple staying at the time. It needs to be seen how they would cope in the high season.The design of rooms and and bathrooms was first rate and functional. The main restaurant menu was the only menu on offer for room service. For a hotel of this there should be another choice.
Everything was fantastic - but the atmosphere was stylish without being sterile. The service was attentive, warm and very competent. The restaurant was excellent and the breakfast was yummy. The only thing that redeemed our 3 days of rain - was El Jebel. This hotel would suit anyone - young or old. I would not recommend this for anyone having difficulty climbing stairs. Although our luggage was taken care of - there are still at least 20 steps to the main entrance.
The room and location No pool!
The hotel was luxuriously appointed, spotlessly clean and the staff very courteous, attentive and friendly. The interior design was beautiful and cleverly executed with many attractive features. It was positioned within walking distance of shops, restaurants and historical sights. The roof terrace was disappointingly small with few sunbeds and parasols. There was a very noisy air conditioning unit within a few metres of the sunbeds. Due to the lack of a swimming pool and balcony this was a problem for relaxation. In hotels literature there was a beach club advertised but no mention that it would not open until the 1st June. As we arrived on the 28.05.10 this was a disappointment. The beach club was clean with good facilities and friendly staff, but as it was shared with a 3 star establishment was a little mediocre for a 5 star luxury hotel.
Intimate, luxurious and very good value out of season. A room you don't want to leave The shower didn't drain quickly enough
really good continetal breakfast, good location - close to town centre, bus station and cable cars to the beach, friendly and helpful staff no lift - 4th floor
Wonderful views from our window.Good breakfasts. Shower was very small and would be too tight for anyone who is rather fat. There is no lift so light luggage and physical fitness are important for all as there are no ground floor rooms.
The hotel was reasonably placed for access to most parts of Taormina The distance one had to go to collect the car from the car park with which the hotel had an arrangement - over 10 minutes down a steep and busy road with little concession to pedestrians which, given the propensity for Italian drivers to use all of the road and any pavement area not separated by a curb made things somewhat dangerous!
Lovely. Nice setting, convenient, nice room & breakfast.
Welcoming staff, lovely location, lovely scent, very clean, relazing environment, beautiful design, great value for money No :)
Location, character and view from room Breakfast orange juice and having to carry cases up two flights of stairs
Extremely friendly and helpful staff and marvelous buffet breakfast. so lovely garden.
This hotel exceeded all my expectations. The family and their staff were all welcoming, helpful and efficient. Our room was charming, comfortable and spacious and the bathroom immaculate, with an excellent shower.
The staff were very friendly and helpful and spoke a number of different languages. The room was well furnished, with wi-fi, and had a terrace, although not a view. Convenient to town, but didnt have to deal with congested roads and easy to park nearby. The breakfast was freshly prepared and generous, in a nice room with a view. The room was noisy from those above and beside us and we could hear them walking and talking and moving furniture very distinctly, not to mention all the water in the pipes from their rooms. Try to get a room on the upper floors, which would also have a view.
Location very convenient for walking into Taormina centre and nearby places of interest. Lovely terrace and breakfast area. 4 flights of stairs to have a sea view, but hotel had informed us before hand that no lift and soon got used to the climb!
The feel of the hotel - very Sicilian. Views idyllic. Staff friendly and helpful
The location of the hotel. a lot of steps to reach the room.
Except for the mini shower, superb *** hotel. Excellent breakfast. Very affordable wines available. When a German gentleman exercises his skills (?) on the piano for more than two hours.
very relaxed no
beautiful view little parking but understandable
The character of the place and the staff I could not criticise this hotel
The warm welcome and helpful staff made the stay an amazing one. Let alone the breathtaking view of the bay.
Excellent location, beautiful panorama, fantastic breakfast served at the terrace, nice and clean room. some traffic noise
We enjoyed the lovely views and gardens all around the hotel. The small number of staff were friendly and helpful and happy to bring drinks of any description to our terrace or out in the gardens. We had a very pleasant 3 day stay at Bel Soggiorno.
Views of Mt Etna in the morning were great
The breakfast was very good, service was excellent and location was perfect. The view, we did really have such a good view. The beds were not that comfortable, they did not match the comfort level of the hotel and the service.
Interior design - a small hotel, few rooms - personal service/staff - location nothing, just perfect
Lovely villa......the breakfasts are homemade items both unique to a buffet and delicious. Rosalie and Elena are wonderful hosts for the villa.