Ortachala Palace

The hotel offers a convenient location for bus and metro access, making it perfect for travelers needing a place to crash out before or after a bus journey. Additionally, the hotel provides a casino and beauty salon for guests to enjoy.

There is no free parking available, and guests will need to pay 5 GEL per day for parking.

Guests have reported that the breakfast was tasty and the hotel staff were really nice. The hotel also has a good kitchen that is clean and offers a snack bar and bar/lounge for additional dining options.

While some guests have reported issues with cleanliness, such as dirty bathrooms and the presence of a cockroach, others have found the bathroom to be clean and the staff to be helpful.

Guests have had mixed experiences with customer service, with some reporting extremely rude and uninterested staff, while others have found the staff to be very friendly and helpful.

The hotel is conveniently located for those arriving by marshrutka in Ortachala, making it a very convenient location for a one-night stay. However, for those wanting to explore the city center, it may be a bit far and require additional transportation.

Some guests mentioned that the city views from the rooms were quite nice, so consider requesting a room with a city view for a pleasant experience.

Several guests experienced confusion during check-in, particularly regarding prepayment and room balance. It may be helpful to double-check the payment details and clarify any discrepancies upon arrival.

Some guests encountered language barriers with the reception staff, particularly in relation to payment and room details. It may be helpful to have a local contact or translation service available in case of communication difficulties.

Some guests reported issues with room cleanliness and maintenance, such as dirty bathrooms, malfunctioning toilets, and the presence of cockroaches. It's advisable to thoroughly inspect the room upon arrival and report any issues to the staff immediately.

The hotel is within proximity to several attractions such as Abanotubani, Metekhi, Narikala, and the National Botanical Garden of Georgia. Guests interested in exploring these sites may find the hotel's location convenient.

Some guests noted that the TV only offered Turkish channels, which may be inconvenient for those wanting to access local or international channels. Consider alternative entertainment options if TV access is important.

Several guests reported encountering rude or unhelpful staff members, which negatively impacted their experience. It's important to be aware of potential interactions with staff and to address any concerns with management if necessary.

Some guests mentioned discrepancies between the room description and the actual features, such as the absence of a balcony despite being listed in the description. It's advisable to confirm room features upon booking or arrival.

Due to the hotel's proximity to the main bus station, guests may experience increased noise levels. Those sensitive to noise should consider this factor when booking their stay.