Pros (+) We had such a great time. Staff was super friendly and helpful. Staff at the hotel were even better. They catered to all of our needs. We couldn’t ask for a better time.
3 stars
Reef Yucatan Hotel and Convention Center
Km. 35.6 Carretera Progreso-Telchac, 97407 Telchac Puerto, Yucatan, Mexico
Telchac Puerto, Mexico
See location+52 999 941 9494Photos of Reef Yucatan Hotel and Convention Center
Overview
Set on Telchac Puerto Beach, Reef Yucatan All Inclusive Hotel & Convention Center features rooms with balconies and views of the gardens or the Gulf of Mexico. It has an outdoor pool, gym and restaurant. Each spacious, air-conditioned room at Reef Yucatan All Inclusive Hotel & Convention Center has cable TV. Guests can enjoy a range of international cuisine in the Reef Yucatan’s buffet restaurant. There is also a bar. Staff at the 24-hour reception can arrange excursions to Cancún and around the Yucatán Peninsula. Mérida and its airport can be reached in just over an hour by car.
Latest deals for Reef Yucatan Hotel and Convention Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Reef Yucatan Hotel and Convention Center
- Private beach
- Outdoor pool
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Things to do
- Basketball court
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Water sport facilities (on site)
- Night club
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Tour desk
- Key access
- 24hr front desk
General
- Sea view
- Garden view
- Solarium
- Telephone
- Tile/marble floor
- Storage available
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Family friendly
- Babysitting or child care
- Child pool
- Baby safety gates
- Indoor play area
- Kids' club
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
- Designated smoking area
Bathroom
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Outdoor pool
- Sauna
Parking and transportation
- Free parking
- Private parking
Bedroom
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Tennis
Workspace
- Fax/photocopying
Reviews of Reef Yucatan Hotel and Convention Center
7.5
Good
591 verified ratings
Wonderful
218
Very good
108
Good
103
Okay
38
Fair
53
Mediocre
34
Poor
37
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, highlighting their exceptional service. However, many reviews pointed out significant issues with the hotel's location, being far from attractions, and cleanliness, with complaints about the state of the rooms and facilities. Overall, while the service was a strong point, the hotel needs improvements in location accessibility and cleanliness to enhance guest experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
105 reviews
10 out of 10
1 review
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Reef Yucatan Hotel and Convention Center?
The high season is in July, while the low season is in October.
How is the quality of the beds at the Reef Yucatan Hotel and Convention Center?
Guests have mentioned that the beds are comfortable and the rooms are spacious and clean.
Is parking available at the Reef Yucatan Hotel and Convention Center?
Yes, the hotel offers free parking for guests.
What can I expect from the food quality at the Reef Yucatan Hotel and Convention Center?
Some guests have praised the food, while others have mentioned that it could be improved. It's recommended to check recent reviews for updated information.
How is the cleanliness and customer service at the Reef Yucatan Hotel and Convention Center?
Guests have reported positive experiences with the cleanliness and customer service, but some have also mentioned the need for maintenance and improvements in certain areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a sea view or balcony facing the beach for a more enjoyable stay.
Consider Low Season Visits
Visiting in October, the low season, may offer a quieter experience with fewer crowds.
Explore Nearby Attractions
Take advantage of the hotel's location near attractions such as the pink lagoon and Xcambo’s ruins for additional activities during your stay.
Check Room Amenities
Some guests reported issues with room facilities, so it's advisable to ensure that the room's amenities, especially the air conditioning and Wi-Fi, meet your expectations before booking.
Be Mindful of Food and Beverage Hours
Guests noted predetermined food and drink hours, so plan accordingly if you prefer more flexibility in dining times.
Inquire About All-Inclusive Offerings
If considering the all-inclusive option, it may be beneficial to inquire about the variety and quality of food and beverages provided to manage expectations.
Consider Maintenance Issues
Some guests mentioned maintenance issues such as non-functioning air conditioning and furniture in need of repair, so it's advisable to check for recent maintenance updates before booking.
Plan for Limited Cellphone Signal
Due to the remote location, be prepared for limited cellphone signal and potentially unstable Wi-Fi, especially in room areas.
Take Advantage of Entertainment Activities
The hotel offers various entertainment activities, including borrowing bicycles and kayaks, so make sure to take advantage of these options during your stay.
Be Aware of Check-Out Restrictions
Guests noted restrictions on using facilities after check-out, so if you have a late departure, consider this when planning your departure day.
Location
Km. 35.6 Carretera Progreso-Telchac, 97407 Telchac Puerto, Yucatan
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Reef Yucatan Hotel and Convention Center
Low season | February |
|---|---|
High season | April |
Average price (weeknight) | $114 |
Average price (weekend night) | $259 |
When to book a room at Reef Yucatan Hotel and Convention Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Reef Yucatan Hotel and Convention Center
FAQs when booking at Reef Yucatan Hotel and Convention Center
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See most recommended stays in Telchac PuertoGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 3.4 mi |
Everything you need to know for your stay in Telchac Puerto
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