MID

$68 Find Cheap Flights to Mérida

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight to Mérida departing on 9/6. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

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These are the airlines KAYAK users have selected most often from within our search results for flights to Mérida
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Cheap Flights to Mérida

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights to Mérida that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals to Mérida

Sat, Sep 13 - Sat, Sep 20
Viva Logo
5:35 pm - 5:40 pmMIA-MID
2h 05mnonstop
Viva Logo
12:00 pm - 4:05 pmMID-MIA
2h 05mnonstop
$186Viva
Find Deal
Tue, Aug 19 - Sat, Aug 23
Viva Logo
5:35 pm - 5:40 pmMIA-MID
2h 05mnonstop
Viva Logo
12:00 pm - 4:05 pmMID-MIA
2h 05mnonstop
$189Viva
Find Deal
Fri, Aug 22 - Fri, Aug 29
American Airlines Logo
12:36 pm - 1:01 pmMIA-MID
2h 25mnonstop
American Airlines Logo
1:55 pm - 6:00 pmMID-MIA
2h 05mnonstop
$240American Airlines
Find Deal
Thu, Jul 24 - Sun, Aug 3
American Airlines Logo
12:45 pm - 1:00 pmMIA-MID
2h 15mnonstop
American Airlines Logo
2:00 pm - 6:05 pmMID-MIA
2h 05mnonstop
$280American Airlines
Find Deal
Sat, Aug 23 - Sat, Aug 30
Aeromexico Logo
6:19 am - 11:50 amMIA-MID
7h 31m1 stop
Aeromexico Logo
5:46 am - 4:24 pmMID-MIA
8h 38m1 stop
$288Aeromexico
Find Deal
Sat, Sep 13 - Sat, Sep 20
Aeromexico Logo
6:30 pm - 11:59 pmMIA-MID
7h 29m1 stop
Aeromexico Logo
7:55 am - 5:00 pmMID-MIA
7h 05m1 stop
$289Aeromexico
Find Deal
Tue, Jul 22 - Tue, Jul 29
Delta Logo
6:30 am - 5:40 pmMIA-MID
13h 10m1 stop
Delta Logo
4:05 pm - 5:30 amMID-MIA
11h 25m1 stop
$310Delta
Find Deal
Fri, Aug 22 - Fri, Aug 29
Delta Logo
6:38 pm - 11:49 pmMIA-MID
7h 11m1 stop
Delta Logo
8:55 am - 12:24 amMID-MIA
13h 29m2 stops
$320Delta
Find Deal
Thu, Aug 21 - Thu, Aug 28
United Airlines Logo
11:46 am - 6:05 pmTPA-MID
8h 19m1 stop
United Airlines Logo
7:00 am - 9:22 pmMID-TPA
12h 22m1 stop
$489United Airlines
Find Deal
Wed, Aug 6 - Wed, Aug 13
United Airlines Logo
7:06 am - 6:05 pmEWR-MID
12h 59m1 stop
United Airlines Logo
7:00 am - 1:00 amMID-EWR
16h 00m1 stop
$515United Airlines
Find Deal

Expert advice for your flight to Mérida

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
American Airlines

American's Main Cabin Extra offers early boarding (Group 5) and complimentary alcoholic drinks.


American Airlines' Premium Economy includes upgraded seats and complimentary meals on long flights.

Viva

Viva Aerobus' Light Fare includes a carry-on and allows itinerary changes up to three times.


Viva Aerobus' Smart Fare includes a checked bag, seat selection, and unlimited itinerary changes.

Read more about Vivaby John Walton
United Airlines

United's Economy Plus offers up to 6 inches more legroom than standard economy seats.


United Polaris passengers enjoy lie-flat seats with Saks Fifth Avenue bedding on long-haul flights.

Delta

Delta's Comfort Plus offers up to 3 inches extra legroom in the economy cabin.


Delta One features lie-flat seats with privacy doors on select aircraft.

Read more about Deltaby Stefanie Waldek
Aeromexico

Aeromexico's AM Plus offers extra legroom and priority boarding in economy class.


Aeromexico's Clase Premier features lie-flat seats with 60” pitch on the 787-9 Dreamliner.

Volaris

Volaris' Plus Fare includes a checked bag, priority boarding, and flexible changes.


Volaris offers More Flexibility add-on for unlimited changes on Zero and Basic fares.

Read more about Volarisby Yulia Denisyuk
Our travel experts
Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
John Walton

John Walton

Expert on Viva

John Walton

John Walton

Independent aviation journalist John Walton took his first flight at eight weeks old and hasn’t stopped travelling since. A world-renowned expert in airlines and the passenger experience, he writes in depth on aviation, is a resident expert on travel in Japan and France, and offers a uniquely queer perspective on travelling the world.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on United Airlines and Delta

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Marisa Garcia

Marisa Garcia

Expert on Aeromexico

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Yulia Denisyuk

Yulia Denisyuk

Expert on Volaris

Yulia Denisyuk

Yulia Denisyuk

Yulia is a freelance journalist who’s dispatched from 90+ countries. Her work focuses on cultures, adventure trips and air travel, appearing in NatGeo, NYT, CNTraveler, and more. For past assignments, she’s stayed with nomads in Mongolia and learned the art of Imigongo in Rwanda. She’s based in Chicago; in winter she often questions that decision.

Read more
Useful Info

KAYAK's insights & trends for flights to Mérida

Get data-powered insights and trends for flights to Mérida to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest flight to Mérida?

These are the best round-trip prices found by users searching on KAYAK in the last 72 hours.

In the last 3 days, the cheapest flight deal to Mérida was found on the route from Miami, at $186 return. The most popular connection is from Orlando to Mérida and KAYAK users have found round-trip deals for as low as $296 in the last 3 days.

How much is a flight to Mérida?

The average and cheapest price for all round-trip flights to Mérida from each origin found by users searching on KAYAK in the last month.

A flight to Mérida costs $293 on average. The cheapest price found on KAYAK in the last 2 weeks cost $68 and departed from Miami. The most popular routes on KAYAK are Miami to Mérida which costs $328 on average, and Orlando to Mérida, which costs $392 on average.

See prices from:

What is the cheapest month to fly to Mérida?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for flights to Mérida, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights to Mérida is September, where tickets cost $505 on average for return flights. On the other hand, the most expensive months are December and May, where the average cost of tickets from the United States is $759 and $735 respectively. For one-way flights, the best month to travel is March with an average price of $493.

What is a good deal for flights to Mérida?

If you’re looking for cheap airfare to Mérida, 25% of our users found tickets to Mérida for the following prices or less: From Miami $278 round-trip, from Orlando Airport $362 round-trip, from Dallas/Fort Worth Airport $479 round-trip.


Good to know - Book Cheap Mérida Plane Tickets

Low seasonSeptember
High seasonDecember
Cheapest flight$68
Best time to beat the crowds with an average 8% drop in price.
Most popular time to fly with an average 37% increase in price.
Flight from Miami to Mérida

When to book flights to Mérida

Are your dates flexible? Find out the best times to travel to Mérida based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. The information is for flights to Mérida based on your location. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs - booking Mérida flights

  • How do I get to downtown Merida from the airport?

    Transfers between downtown Merida and the airport take about 10 minutes. The most convenient option is to take a taxi on the ground floor, the fares are fixed – about 200 MXN (10.50 USD) to the center of town. You can buy a taxi ticket from a taxi booth in the arrivals area. Alternatively, you can opt for a shuttle service that is offered by ADO, though it will not necessarily be cheaper than taking a taxi, you can check the price at ADO’s counter on the upper floor of the terminal building.

  • Are there any hotels in Merida Rejon Airport?

    There are no hotels at Merida Rejon Airport, but if you want to spend the night near the airport then you can check out Hotel Hacienda Inn Aeropuerto, which is located about a mile away. Aventura Hotel and Hotel El Español are budget-friendly alternatives about 2.5 miles from the airport grounds.

  • Are there any lounges in Merida Rejon Airport?

    Yes, Caral VIP Lounge is on the upper level of the terminal and can be accessed before security checks after paying a fee. It is open from 5:30 am to 10:00 pm and apart from snack and drinks, it features television, magazines and is accessible for people with reduced mobility.

  • Are there any restaurants at the airport in Merida?

    Yes, if you want to have a meal after landing at Merida Airport then head to Mera Restaurante, which is in the main hall on the ground floor of the airport building. Additionally, there is Hacienda Montejo on the top floor. For those who want to grab a cup of coffee, there is also the Coffee Shop next to Mera Restaurante.

  • Where can you spend the night if you arrive late at Manuel Crescencio Rejón International Airport?

    If you arrive late in the night at Manuel Crescencio Rejón International Airport, consider spending the night at Hacienda Inn Aeropuerto. The hotel is less than 2 miles from the airport. Though they don't offer shuttle services, you can board a taxi on the ground level of the terminal.

  • Which flight routes offer a one-layover stop to Merida?

    If you have extra time when flying from the United States, consider flights with one or two layover stops since it's cheaper and allows you to explore other places. For flights with one layover stop, you can fly with Aeromexico Airlines from various airports such as Chicago O' Hare International Airport (ORD), John F. Kennedy International Airport Washington (JFK), Los Angeles International Airport (LAX), and Dulles International Airport (IAD). American Airlines also offers a one-layover stop for passengers flying from Dallas Fort Worth International Airport (DFW).

  • Are there car rental providers at Manuel Crescencio Rejón International Airport?

    Several vehicle rental companies are within walking distance from the airport building. They include well-known brands like Europcar, Hertz, Avis, and Thrifty. Inside the airport are rental agency counters and support desks where you can seek assistance with information regarding vehicle rentals or directions to the vehicle rental center.

  • What are the passport and visa requirements for visiting Merida from the United States?

    Visitors must have a current passport when entering Merida, Mexico, from the United States. A visa is optional if your visit will be shorter than 180 days. However, US citizens must apply for a Mexican Tourist Card despite not requiring a visa to enter Mexico. 

  • What is the cheapest flight to Mérida?

    In the last 3 days, the cheapest flight deal to Mérida was found on the route from Miami, at $186 return. The most popular connection is from Orlando to Mérida and KAYAK users have found round-trip deals for as low as $296 in the last 3 days.

  • How far is Mérida Rejon Airport from central Mérida?

    The distance between Mérida Rejon Airport and downtown Mérida is 4 miles.

  • What is the name of Mérida’s airport?

    Mérida is served by Mérida Rejon Airport, also commonly referred to as Manuel Crescencio Rejón Intl or Rejon. The airport code is MID.

  • How much is a flight to Mérida?

    On average, a flight to Mérida costs $293. The cheapest price found on KAYAK in the last 2 weeks cost $68 and departed from Miami Airport.

  • What is the cheapest day to fly to Mérida?

    Based on KAYAK data, the cheapest day to fly to Mérida is Tuesday where round-trip tickets can be as cheap as $495. On the other hand, the most expensive day to fly is Thursday, where round-trip prices are $603 on average.

  • How does KAYAK find such low prices on flights to Mérida?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Mérida.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket to Mérida?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mérida is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights to Mérida?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mérida with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to Mérida?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mérida up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

  • What is the cheapest time of day to fly to Mérida?

    The cheapest time of day to fly to Mérida is generally in the evening, when round-trip flights cost $507 on average. The most expensive time of day to fly to Mérida is generally at night, which is peak travel time and where the average cost of a ticket is $618.

  • How many direct flights to Mérida are there each week?

    Each week there are around 33 direct flights from within United States to Mérida. The most common day for departures is Friday, with 18% of flights taking off on this day.

Top tips for finding cheap flights to Mérida

  • Looking for cheap airfare to Mérida? 25% of our users found round-trip tickets to Mérida for the following prices or less: From Houston George Bush Intcntl $350, from Dallas/Fort Worth $406, from Miami $472
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Mérida flight deals.
  • Manuel Crescencio Rejón International Airport, also known as Mérida Rejon Airport (MID), serves the southern part of Mexico and the Yucatan Peninsula. Because of its relatively small size, the airport is very easy to navigate. It also is not too far from the center of town.
  • Having some cash in the local currency is always useful, so if you haven’t exchanged money before your flight to Merida then you can do it after. Globo Currency Exchange counter is in the main hall on the ground floor of the airport in Merida. If you need to withdraw money first then there are also ATMs in the same place at the airport and they are operated by Santander bank.
  • If your flight to Merida is on the spur of the moment and you still need some help with all the arrangements and plans for your stay in Mexico, you can ask for assistance at the Sectur Tourist Information desk in the arrivals hall.
  • Hoping to do some shopping at Merida Rejon Airport? There are a few options that may be worth your while. On the upper floor of the airport building you will find Sunglass Island, Roger Boots and Cloe, while on the ground floor there is a large convenience store and the jewelry and souvenir shop Los Cinco Soles.
  • Being dependent on public transportation while on vacation can be hassle at times, so why not rent a car at the airport and save yourself the trouble. There are four car rental companies present onsite at Merida Airport, including Hertz and Executive. All of the car rental companies have their offices on the ground floor near the arrivals.
  • When flying from the US, the cities that offer direct flights to Merida include Houston on United Airlines at George Bush Intercontinental Airport (IAH) and Miami on American Eagle at Miami International Airport (MIA).
  • When flying into Merida, you will land at Manuel Crescencio Rejón International Airport. The airport is 6 miles from Merida city center. It is a hub for Volaris, Aeromexico, American Airlines, United Airlines, and VivaAerobus.

Reviews of the top 5 airlines flying to Mérida

 
See real verified KAYAK customer reviews for airlines flying to Mérida. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline from the United States to Mérida. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with to Mérida? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7951 reviews
8.2Boarding
8.5Crew
7.9Comfort
7.3Food
7.9Entertainment
Airline reviews

Everything was fine except the entertainment was not working for half of the flight.

8.0 ExcellentEileen, Jul 2025BOS - PBI
Read more Delta reviews

Everything was fine except the entertainment was not working for half of the flight.

Easy boarding with an extremely kind attendant. Seats were spacious and we had 3 seats for 2 people so we could stretch out. Comfortable air flow and very attentive and hospital attendants. Bathrooms and food were the only negative. Bathrooms were so small you could hardly get in and close the door. I don’t think an obese person would fit or a person with a movement disability. Food was the trending food for flights, nonexistent. We spent $40 getting sandwich and snack at airport for our 6 hour flught.

At first, we were on the runway for about an hour, literally. The Captain did explain that the Control Tower just had a change shift (sounds like an unrealistic excuse) and then that we had to change a runway. A regular economy seat is made for 12 yo twiggy. I understand Delta wants to push for an upgrade, but after sitting in a Comfort seat and in First class. I would say First class is not worthy of my money. The landing was delayed because of the weather in NYC, I don't hold that against Delta, of course. The Captain did alert us to that upon takeoff in Vegas and again as we reached NY.

No one fussed at me about my pap machine as a 3rd pice on the plane. Boarding was pleasant and smooth. The boarding agent in Anchorage was a fun character- he could be in a movie. :~) The on-board crew were downright pleasant. No militant attitudes on Delta. Like all planes these days the seats are too narrow for standard Americans and at 5’2” there is barely enough leg room. I don’t know how tall people fold themselves into the seats. But that’s nothing specific to Delta

Great. Very smooth. Plenty of information. However, wish they would give out a menu in advance of making a dinner choice like other international airlines. The flight attendant says chicken or pasta and there are details about ingredients or spices requiring the passenger to ask which requires the flight attendant to answer many times. So easy to solve this problem. P

I'm a tall guy and even the seats with more leg room were not as comfortable as I had hoped.

My husband upgraded our seats and I don't know if it was due to the type of planet was or if they didn't upgrade our seats. We were supposed to be in I believe comfort seats and they were just as tight as any other seat- no leg room and we are very tall people but at least it wasn't extremely cold. My husband did put in a complaint about our seating because he paid extra and if we would have known that the space and the tightness would have been the same, we just would have gotten the emergency row emergency row seats that we normally get. We love Delta but both our flights coming home we're not good. Oh I forgot to mention that on our flight to Hawaii our luggage wheels got broke and we had to purse new luggage on vacation then we never had this problem so we didn't know protocol and reported it after we got home only for them to tell is we only had 24hrs to report the damage. Not sure what was going on with Delta this vacation trip.

My flight was extremely cold. I had a jacket and a cover was left in each seat. The cover was extremely thin and I have a disability, fibromyalgia and arthrithis and AC air is the worst. I closed my vent and my husbands vent and it still was frigid. I asked the attendant if I could get another cover and she quickly almost dismissively and totally unconcerned stating, (I quote) (one per chair) and walked off so quickly that I didn't get a chance to explain to her that I literally have adisability. I didnt want to make a seen so I set on that flight for over 5 hours in pain, joints locking up and extremely uncomfortable. When my fibromyalgia flares up my joints not only ache but they will lock up also and it takes me days to get back to my regular self even though I take medication for it. I felt like it would not have hurt anyone at all for her to just give me an extra cover because I'm sure they have all types of medical issues in people that fly every day.

After all the weather issues at least they got me to my destination the next day

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

My flight was delayed, then I got transferred to a new flight that was also delayed- which wasn’t Aeromexico’s fault, it was because of weather conditions. Most of the crew was very nice and patient, except for one or two flight attendants who were rude. The entertainment wasn’t on, so all the screens were off.

My wife's entertainment system did not work. Payed for flight upgrade but did not receive advertised "free WiFi".

Annoying that we had to go to departures and get boarding passes. Should allow us to be booked all the way through, this is the only airline i have this problem with in MEX. Late boarding and take off

Lousy No wheelchair. As normal at Atlanta Cheap airline Cheap aero plane. - Neither entertainment nor food on a 5 hour saga

The airplane was an old airplane, seats were very uncomfortable and very little space, they changed my seat and that was no option to get back into my seat even when I was traveling a senior who required assistance.

This is not a low cost airline. Stop acting like o e.

Aeromexico crew made me check my hand luggage in the door of the plane. As soon as I reach Mexico City, I notice that my luggage was opened and 8 games of Nintendo Switch were stolen (700 dllrs value aprox) (the console was there) but the games were stolen. I am very dissapointed of Aeromexico and all the crew. Instead of being a good trip, It was a sad trip

Ok. But we arrived to a remote terminal which meant that a bus had to take us to the terminal building

Old aircraft the audio of the entertainment dosent work Dirty seats

The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight

I liked the choice of lemon ginger tea. I think stewardesses can be more considerate of older people needs.

The food should improve! And The flight should leave on time and not make the traveler wait.

It was great, I’m very grateful for the pilots and crew flight attendants for everything.

Everything was great. Only thing that could’ve made it better was buy on board options for hot food, but the snacks were decent. The flight attendants were great. I had no complaints. I was able to make it to my destination safely

A little bit more leg room in premium economy. I am 6’4”.

Overall it was good. I missed my connection but I was put on another flight.

The attendant were friendly. I suggest you have a medical attendant on board every flight so that in case someone is sick , he/she will help them.

The woman gate agent in Phoenix was none too sympathetic about my check-in process as I am relatively new with using apps. I almost did not get on because she said I did not check-in. I thought I had via Kayak where I purchased a very expensive ticket. Lesson learned but to be told I may not get on as a matter of factly was difficult to hear.

Overall a very poor experience - booked premium economy tickets but due to last minute flight delays , all my itinery went for a toss and had to fly economy class with no access to lounge or any compensation by united airlines to make up for the flight delays . i had expected better experience than that from united.

We love united ! We would like to acknowledge Aimee in the lounge near gate 130

The AA app really sucks ... Every flight & connecting flights were delayed over 30 mins. One connecting flight on American Eagle said it was delayed in its arrival ... when it was actually parked across from the gate for over 1 hr before they pulled it to the gate. Seats in the economy/ main cabin are packed together like sardines ... no leg room.

Initial flight was cancelled at the time of arrival to the airport, flight alternative requires switching from direct to flight with a layover, and the plane felt like it would split apart, it was so rattle-y.

Amazing food, great staff, with one noticable detail missing ...but no seat entertainment in any of aircraft ...I am not a fan

Flight was delayed again and again ultimately almost three hours getting us to our location at close to midnight by the time we got in and out of airport to destination. I had taken time off work to enjoy an evening at destination and that was now wasted

AA re-routed flight from HNL to LAX due to delay. My group of 3 with reserved seats in row 9 was broken up, with one assigned to a middle seat, another in the last row of the plane. Not happy. No explanation to the delay. No apologies. No compensation. Would have been nice to be offered an Admiral Club admission or a voucher for the extra 3 hours of layover in LAX. Could not hear the boarding gate announcements in LAX. Adjacent gate was boarding at the same time. Loud speakers were competing against each other. Barely made my boarding group.

Boarding gate in Honolulu was staffed with a great clerk with a soothing voice despite the flight delay of over an hour. Flight attendants in the plane were all grumpy, not pleasant looking bunch. Their sour attitude showed throughout the flight. Inly able to get a select few movies started. Most of the movie links in the “free entertainment” did not work.

Above and beyond effort from this crew in a tough situation. So helpful and understanding. Thank you!

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

The flight delay in Dallas created a domino effect that impacted all connecting flights, leading to an increase in the number of connections. As a result, I missed my flight from Casablanca to Marrakech due to the tight turnaround when landing in Casablanca. CMN Airport was understaffed; only one employee was available to assist passengers while others just stood by and watched. It was an extremely frustrating situation. Many passengers were crying and banging their hands on the counter while talking to customer service representative Allabough. Unfortunately, Allabough couldn’t change my flight in the system. At the same time, I was on the phone with an American Airlines customer service representative named Solomon, who said he couldn’t make the change either. So, I decided to take an ONYA Voyages train from Casablanca to Marrakech to reach my destination on Friday, June 26. It turned out to be an unpredictable trip.

The flight was fine and the crew awesome. The problem is ORD and AA. Computers went down, ORD fell apart and a 40 min flight turned into a 3 hour trip. Guess the answer is to not try and fly to ORD after noon. But, as I said, crew was awesome and did everything they could to lesson the flight time.

The bad thing is they didnt send me the deatils about how much alowed bagage ehight 1 carryon or cheacking bag Also they just send in spanishlanfuage i couldnt understand emails

The boarding process was ridiculous. The boarded groups into a walkway just before the aerobridge (about 20 mins late), whilst we watch the crew stroll casually onto the plane, running late. And then they made us line up on then aerobridge with no aircon for 10 minutes before we boarded. Staff are just as ghetto as the customers. Wouldn’t fly again

They closed the gate over 25 minutes before departure and I didn’t get to board.

No empathy for my situation, arriving at the check-in counter 5 minutes after the deadline to deposit baggage due to a very delayed incoming intercontinental flight. The attendant simply stared past my shoulder and picked up the microphone to announce a "reminder that all passengers must arrive at least one hour before the flight" before speaking to the passenger behind me. I understand that there are rules above deadlines but at least show some damn empathy. It was Christmas morning and I'd been travelling for 20 hours for goodness sake!

They no longer offer anything free to eat or drink, everything is sold, not even a bottle of water is offered for free.

I paid for Viva play and most of the time didn’t work and also I order some drinks and the price was to expensive.

The terminal and gate was never the right one announced in the Viva App, neither in screens, moved from one terminal to another

The smart/express line to check in was a mess, employees not doing the process smooth and quick, using their mobile phones, talking to their coworkers

My flight was changed 4 tienes , delaying my arrival lore than 5 hours

Everything was okay, but boarding begins late and when I was returning there was a gate change. The app never showed the change.

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