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The woman at the front desk was very nice and apologetic.
We showed up to a hotel that was full of construction. I couldn't tell the we were even there because the entrance was blocked due to roadwork. Once inside, it looked really nice. I thought it could be alright. All of the bungallows looked really cool. We checked in and got our key. They led us across the street to a building with rooms that we're a little disappointing. There were stagnant ponds outside the rooms,a breeding ground for mosquitos!. They didn't look like the pictures from the website at all. We went back to the desk to see if we could upgrade to a bungalow since we didn't see a single other guest there at all. We were told they were full. Oh well, we thought lets grab a beer. Turns out we ordered the last 2 beers at 3 in the afternoon. At this point we were pretty much done. The hotel is far from any attractions. We later realised that all the guests were on giant tour buses that rolled in every evening! On top of it all I couldn't cancel my second night since I booked online and couldn't find the email with booking info. There was one woman who was very nice and apologised. Everyone else seemed indifferent. They seem to cater to bus loads of Chinese tourists
The hotel is absolutely beautiful and very peaceeful. The staff were very friendly and helpful. It is out of the way from all the hustle and bustle of Patong which is perfect if you want to realx but I would not recommend it to someone wanting a week of mad nightlife! I cannot recommend this hotel highly enough and would definitely go back. The spa is very nice. The decor in the rooms is very nice
If I had to find a fault... the towels in the rooms looked like they had seen better days but they were very clean - just need a little updating.
Great swimming pool! Good free shuttle to Surin Beach.
The food and drinks were very expensive, along with any spa services which were over priced. If the hotel lowered prices, perhaps more would use the restaurant and spa. Our room wasn't properly cleaned when we arrived, toothpaste still in the glasses, no soap, hardly any toilet paper left. When we returned from the beach in the evening, our room still did not have any toilet paper and was not cleaned. We had to wait for a long time until it was cleaned, after asking several times for this service (and the toilet paper!) No apologies were made. For the price which was paid, even cheaper places where we stayed in Thailand did a better job of cleaning the room. From talking with other guests, also no soap, poor cleaning. Poor location.
I like the style of the hotel
Very quite, sounds of nature. The swimming pool is very cosy and big, the pool bar is in the water. The room and the bathroom are big and cleaned. The double bed is huge! The restaurant is on the lake with fishes and memorable view. Very typical, few tourist
A lot of mosquitos (a spray is adviced!). The staff doesn't speak english so well (easy words and easy demands only).
When you stay at At Panta Phuket in Thep Kasattri, you'll be in the historical district, within a 15-minute drive of Bang Tao Beach and Layan Beach. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
based on 47 reviews
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Most Popular Landmarks
- Wat Phra Nan Sang 0.4 mi
- Wat Phra Thong 1.1 mi
- Holy Trinity Church 1.8 mi
- Phuket Fishing Park 1.9 mi
- Ton Sai Waterfall 2.5 mi
- Khao Phra Thaeo National Park 4.7 mi