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Four Points by Sheraton St. Catharines Niagara Suites

Top Business Hotel

3530 Schmon Parkway, Thorold, ON L2V 4Y6, Canada

+1 905 984 8484

$88+

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Four Points by Sheraton St. Catharines Niagara Suites - Thorold - Building

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Four Points by Sheraton St. Catharines Niagara Suites - Thorold - Bedroom

Four Points by Sheraton St. Catharines Niagara Suites - Thorold - Pool

Four Points by Sheraton St. Catharines Niagara Suites - Thorold - Lobby

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Overall guest ratings

8.5/10 Excellent

Based on 665 reviews

Review highlights

Cleanliness

9.7
Service

9.5
Location

9.1
WiFi

6.9

Good to know

Spacious rooms
Clean rooms
Clean hotel facilities
Friendly service

Nearby

About

In the heart of the Niagara Region, discover the perfect place to call "home" - Four Points by Sheraton St. Catharines Niagara Suites, the only all suites Four Points by Sheraton. Let the comfort and luxury of 124 spacious guest suites and award-winning guest service indulge you. Just minutes from Niagara Falls, Niagara on the Lake, Welland, and Fort Erie, we offer the ideal location to experience all that the Niagara region has to offer. From an internationally acclaimed wine industry, to year round festivals, theater, casinos, historic sites, and unique recreational opportunities through all seasons, you'll always find something to do. Corporate guests will appreciate our proximity to major corporate headquarters, such as General Motors, TRW, Abitibi, and Brock University. Plus, our 11,000 square feet of flexible meeting and banquet facilities and professional staff mean that you can conduct your business right here, where all of your function's needs are sure to be met.

Starwood Hotels

Amenities

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 665 reviews

Cleanliness

9.7 "Perfectly clean."

9.6 "96% said rooms were clean."

9.7 "97% thought it was clean."
Service

9.5 "World class service."

9.8 "98% found the staff to be very friendly."

8.9 "89% said the reception staff was great."

10.0 "100% thought the service was very professional."

8.6 "86% were happy with the room service."
Location

9.1 "Terrific location."

9.5 "95% liked the proximity to sightseeing."

9.6 "Easily accessible by car, said 96%."

10.0 "Great parking, according to 100%."

10.0 "100% liked the proximity to shopping."

10.0 "100% thought parking was inexpensive."
Comfort

8.2 "Comfort level is high."

9.5 "95% thought rooms were spacious."
Room

7.8 "Nice rooms."

9.5 "95% thought rooms were spacious."

9.6 "96% said rooms were clean."

8.2 "82% found the kitchenette to be good."

10.0 "100% were happy with the tv."

8.6 "86% loved the minibar."
WiFi

6.9 "Internet is average."

5.8 "58% thought the wifi quality was ok."

Overall Rating

Based on 226 reviews

Cleanliness

9.7 "Perfectly clean."

9.7 "97% said rooms were clean."

9.8 "98% thought it was clean."
Service

9.6 "World class service."

9.8 "98% found the staff to be very friendly."
Location

9.1 "Terrific location."
Comfort

8.0 "Comfort level is high."

9.6 "96% thought rooms were spacious."
Room

7.5 "Nice rooms."

9.6 "96% thought rooms were spacious."

9.7 "97% said rooms were clean."
Vibe

4.9 "Vibe wasn't good."

1.8 "82% criticized the unstylish hotel."

Overall Rating

Based on 365 reviews

Cleanliness

9.6 "Perfectly clean."

9.6 "96% said rooms were clean."

9.6 "96% thought it was clean."
Service

9.4 "World class service."

9.7 "97% found the staff to be very friendly."
Location

8.8 "Location is great."
Comfort

8.3 "Comfort level is high."

9.4 "94% thought rooms were spacious."
Room

8.0 "Rooms are great."

9.4 "94% thought rooms were spacious."

9.6 "96% said rooms were clean."

8.5 "85% found the kitchenette to be good."
Pool

6.6 "Pool is mediocre."

Overall Rating

Based on 59 reviews

Service

9.5 "World class service."

9.8 "98% found the staff to be very friendly."
Amenities

7.9 "Good amenities."

8.0 "80% thought the building was wonderful."
Room

7.4 "Nice rooms."

Overall Rating

Based on 13 reviews

Service

9.6 "World class service."
Comfort

8.2 "Comfort level is high."

7.1 "71% said the beds were comfortable."
Room

8.0 "Rooms are great."

7.1 "71% said the beds were comfortable."

Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

Family Hotel

Guests think this is a family-friendly hotel.

Good to know

"Spacious rooms"

"Clean rooms"

"Clean hotel facilities"

"Friendly service"

data provided by TrustYou

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

niagara falls

drive to the falls

queen with a sleeper

living room

trip to niagara

carefully maintained

seperate from a living

presidential suite

customer service sucks

10.0

review from

Staff was very friendly Room with 2 beds could have left 2 complimentary bottles of water vs only 1

Reviewed Sep 2015
8.8

review from

Great location. Hotel is about 10-20 minutes from Niagara Falls, Niagara-on-the-Lake, St Catherine's, Port Dalhousie and various wineries. Very easy to get any place of interest in that region. Also, Toronto was about 90 minute drive away as well. The food at the hotel was good (to very good). Additionally, my wife and I thought the staff were very attentative and courteous. Overall, we were very happy with our purchase. The fitness center could use an upgrade but it had all the basics.

Reviewed Aug 2015
10.0

review from

The staff are excellent. The rooms are clean. It is so conveniently located. I travel 7 hours to visit my granddaughter and I stay here. the amenities are great. Nothing additional needed.

Reviewed May 2015
7.7

review from

Staff were great. Not sure if I got the points added to my rewards card or not.

Reviewed Sep 2010 by Anonymous
7.0

review from

spacious and very comfortable suite, which was spotlessly clean and carefully maintained. All of the hotel had a spacious, airy feel about it. Would definitely recommend it. Plenty of room in the car park as well which was free. Also wifi in the the room. Not the hotel's fault, but ill-behaved children running up and down the corridors, screaming and laughing. They were only having children's fun but it was inappropriate behaviour and the parents should have behaved more responsibly. Perhaps hotel security staff might have been checked it.

Reviewed Sep 2010 by Anonymous
8.0

review from

We arrived and they could not find our booking from, Booking.com so they gave us 2 free breakfast passes, we were very pleased with the outcome, we have stayed at this hotel many times, and would not stay any where else, just love it.

Reviewed May 2010 by Anonymous
8.0

review from

I found the room to be very comfortable with alot of space and extremely clean. I also liked the decor, especially in the bedroom. The night was also noiseless which was great considering there was a hockey tournament that weekend and you were fully booked, our room was situated in a back corner and it was perfect for us. One of these days I'm going to try the Presidential Suite. No, The Four Points has always been my first choice in hotels and you have yet to disappoint me. Keep up the good work!

Reviewed Feb 2010 by Anonymous
6.0

review from

We liked the fact that our family of 5 adults were able to stay comfortably in the suite for one price. It was very central to Brock U. where our visit was centered as well as to the mall.

Reviewed Jun 2009 by Anonymous
7.6

review from

Very close to Brock Univercity where we were attending a Dance Convention Very good Hotel - no complaints at all

Reviewed May 2009 by Anonymous

10.0

review from

Staff was very friendly Room with 2 beds could have left 2 complimentary bottles of water vs only 1

Reviewed Sep 2015
8.8

review from

Great location. Hotel is about 10-20 minutes from Niagara Falls, Niagara-on-the-Lake, St Catherine's, Port Dalhousie and various wineries. Very easy to get any place of interest in that region. Also, Toronto was about 90 minute drive away as well. The food at the hotel was good (to very good). Additionally, my wife and I thought the staff were very attentative and courteous. Overall, we were very happy with our purchase. The fitness center could use an upgrade but it had all the basics.

Reviewed Aug 2015
10.0

review from

The staff are excellent. The rooms are clean. It is so conveniently located. I travel 7 hours to visit my granddaughter and I stay here. the amenities are great. Nothing additional needed.

Reviewed May 2015
8.0

review from

We arrived and they could not find our booking from, Booking.com so they gave us 2 free breakfast passes, we were very pleased with the outcome, we have stayed at this hotel many times, and would not stay any where else, just love it.

Reviewed May 2010 by Anonymous
8.0

review from

I found the room to be very comfortable with alot of space and extremely clean. I also liked the decor, especially in the bedroom. The night was also noiseless which was great considering there was a hockey tournament that weekend and you were fully booked, our room was situated in a back corner and it was perfect for us. One of these days I'm going to try the Presidential Suite. No, The Four Points has always been my first choice in hotels and you have yet to disappoint me. Keep up the good work!

Reviewed Feb 2010 by Anonymous

7.7

review from

Staff were great. Not sure if I got the points added to my rewards card or not.

Reviewed Sep 2010 by Anonymous
7.0

review from

spacious and very comfortable suite, which was spotlessly clean and carefully maintained. All of the hotel had a spacious, airy feel about it. Would definitely recommend it. Plenty of room in the car park as well which was free. Also wifi in the the room. Not the hotel's fault, but ill-behaved children running up and down the corridors, screaming and laughing. They were only having children's fun but it was inappropriate behaviour and the parents should have behaved more responsibly. Perhaps hotel security staff might have been checked it.

Reviewed Sep 2010 by Anonymous
7.6

review from

Very close to Brock Univercity where we were attending a Dance Convention Very good Hotel - no complaints at all

Reviewed May 2009 by Anonymous

6.0

review from

We liked the fact that our family of 5 adults were able to stay comfortably in the suite for one price. It was very central to Brock U. where our visit was centered as well as to the mall.

Reviewed Jun 2009 by Anonymous

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