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nice friendly people good food a great location the elavator buttons to the third floor did not work so good. needs some maintenance. it was ok to use stairs
food, location, apperance & atmosphire, service tv, luck of english tv chanels, bar was poor.
The surrounding "forest" area , great place for relax and hike, restaurant waiters are good and friendly. The hotel needs total renew, the rooms are not as expected at all, we arrived with standard room reservation, and it was disaster, the receptionist offered all available room classes, but we did not change due unfair "compare to price" rooms quality , the breakfast is just bellow our expectation, the dinner was oily but fine, but the waiters were so kind, nothing to do if u want to have dinner in the surrounding area, even with a car, so u need to stick with the hotel restaurant.
Quiet, relaxing,excelant suroundings 1st class pool area
Excellent surroundings, friendly staff!
Everything. Staff was excellent and attentive. Room was easily accessible and the spa/pool area was fantastic. Nothing.
Good service, nice decor, good food, beautifull suroundings
That the hotel keeps up good old standards. You have enlarged the hotel in fine traditional style.
Good position for Black forest The evening meals had a very limited choice and no one in our party (4) enjoyed the food. On this basis alone we would not stay there again
Everything just perfect. I love this place,will be back soon.
Staff was friendly and helpful. Excellent dinner. no lounge
peaceful setting in a rural area with plenty of relaxing and comfortable areas to unwind after travelling
nice place qiet place
Friendly Staff,excellent food,the best breakfast we have experienced Nothing we did not like
internet didn't work in the room
Friendly hotel, comfortable and well provided - brilliant breakfast
The restaurant - very good, a real surprise - and its friendly staff. Though oldfashioned, the room was spacy, clean and comfortable.
A perfect stopover from our trip to Italy. It was quiet, on the edge of the Black Forest and ideal for walking and cycling. The dinner in the restaurant was of excellent quality and the staff very friendly.
We only stayed at this hotel over night but the staff ,room and food were excellent and in the restaurant they were very helpful
the landscape, the restaurant, the staff
Quiet location No internet in room
Restaurant was great - extremely high quality of German food. Hotel is in a lovely setting, staff really bent over backwards to look after us - particularly appreciated when you are travelling with small kids. Decor a little dated, but everything perfectly functional.
A very good Hotel with helpful and pleasant staff. The hotel is situated in a particularly pleasant location on the edge of the Black Forest No
The ceilings in the bed room and bathroon were lovely wood lined and sloped and the breakfast was delicious. The views and setting within the forest was very pretty. Internet was not available in the room despite it being advertised that it was. We had asked for a reservation in the hotel restaurant and on arrival we were told (in very limited english) that the restaurant was not available due to a private booking and advised to drive elsewhere to dine (there was no where ele within walking distance). The booking.com ad had suggested the hosts spoke excellent english, this was not tha case until breakfast the next morning, and this lady did speak english.
Hotel is far from Motorway, its not good for overnight stopover. There were coucrouches in the room, Very nice vilage.
The setting was tranquil & beautiful. I needed a quiet weekend away & the hotel was perfect for me. A cozy, unassuming place with terrific amenities (pool, sauna, massage & spa services) and a great breakfast buffet. The staff was wonderful & accommodating. I will definitely stay here again! Would be nice if wireless access was available in all the rooms. Parking was a little difficult.
We were given a very warm welcome here. The accommodation had been thoughtfully refurbished very recently and was immaculate, with attractive, modern and well thought out design. Generous and adaptable lighting and plenty of power points. Bathroom equally well appointed. Altogether a most comfortable stay - and a delicious breakfast, too. No.
The room was immaculate and cozy at the same time; gourmet breakfast was the best of our 10 day stay in Germany; host and hostess extremely helpful and kind No, we would recommend it to anyone!
Well situated, easy to find, excellent breakfast, secure parking, pleasant town, quick access by own transport, bus or train to surrounding sights.
Warm, comfortable, spacious room with balcony (we booked a comfort room), friendly staff, nice atmosphere and a very royal breakfast. Excellent value for the money we paid. We will definitely recommend this hotel to our friends.
The service was excellent. Our room was spotless, and very comfortable. Very classy. The breakfast was delicious with lots of variety. Cozy. Loved it.
Easy to find and possibility to park in front of the hotel. Breakfast was excellent and the Koch family is very nice Breakfast should probably start a bit early, sometimes 8 might be late. No elevator.
cleanliness of the rooms and bath.
great value for money Not something specific
Use of the garage to park my motorcycle overnight at extra cost. None
We loved the view from the balcony and also the proximity to the thermal bad which we enjoyed. We also loved walking in the forest.
We were delighted to meet 3 generations of the Eppel family who own this lovely hotel and who were all friendly, courteous and welcoming. A "Wellness" (medical and relaxation) facility on site is staffed by qualified Physiotherapists. Difficult to describe the view from our balcony; it is so breathtaking that it has to be seen to be believed. The hotel is at the top of a very steep hill overlooking the town but the hotel provides you with a "Konus" card which allows free bus journeys (to the door of the hotel) for the duration of your stay (and also free local train services). Brush up on your German - you'll need 'survival level' for the town! Various members of the Eppel family do have good English skills.
very friendly staff, clean rooms and bathrooms, lovely view from the balconey, enjoyed breakfast (good food, awesome view from the window) relatively minor comments: no mobile phone reception (seems to be a problem of the whole area), bed didn't have a little table next to it (not having them is surprisingly annoying)
Free swimming pool and a whirlpool bath was perfect relax after a business. I didn´t try sauna but I expect to be very good as well. Thanks for your hospitality.
A family hotel with a lovely view of the valley, sit on the balcony and watch the sun set.
Burg, town park, and view of clouds drifting along the valley amidst the trees were lovely. There is a pleasant footpath with a steady gradient which starts nearby if you don't want to travel any further looking for a waterfall. Hotel staff were charming, very helpful and made you feel at home.
Good location. Lots of restaurants in the nabourhood
Discrete, and nice hotel. Beautiful setting. Excellent food. Comfortable room.
Extremely friendly and helpful staff, went out of their way to make our stay pleasant and enjoyable. Added bonus of sauna and associated facilities, could not be classed as a genuine spa hotel but they're not selling it as such. Good, local dishes, superbly cooked. SIgns to hotel few and far between and not easy to spot, make sure you have a printout of map & directions or that your sat nav definitely has the correct location.
Lovely location, extremely friendly staff and although little English spoken staff went out of their way to understand our requests and explain the menu, etc. Decor a little dated but all v.clean and well presented. Will definitely stay again and next time for a few nights.